Driving Value through Best Practice!

Company Overview Founded in 2007 Woman Owned, Veteran Owned, SBA HUBZone Certified Specialize in IT Governance – Implement IT Service Management – Employ ITIL ® and Project Management best practices as the foundation for services – Provide ITIL ® and PMP ® certification and training Jeannette King, President & CEO – Honorably discharged Navy veteran – Nearly 15 years military and government experience – MBA, PMP ®, ITIL ® Expert, ISO/IEC ®

IT Governance We implement IT Governance and IT Service Management, which result in… Strategic Alignment Assures alignment of the business and IT strategy Value Generates value for the business and value for the enterprise Resource Management Assures efficient use of resources such as applications, information, infrastructure and people, as well as optimization of IT investments Risk Management Identifies and analyzes risks in order to avoid business disruption and define organizational risk tolerance. Performance Management Monitors and controls performance of IT service and assets as they pertain to business objectives and corporate strategy

IT Infrastructure Library ITIL ® in conjunction with PMBOK ®, CMMI ®, Six Sigma ®, and ISO/IEC ® can serve as the basis for IT Governance in your organization. ITIL ® is the best practice framework for IT Service Management. It provides structure and guidance on the planning, delivery, and support of IT services.

Core Competencies ITIL Foundation v3 Certification 2.5 days of Expert Instruction Course Materials and Sample Exams Exam on the 3 rd Day Small Class Sizes (Max 20) PMP Boot Camp 35 Hours of Contact Instruction PMP ® Certification Exam Manual Course Materials and Sample Exams Service Offerings We offer the following services to enhance IT governance and service management within your organization. – ISO/IEC – Project Management – Software Development Lifecycle Support – Infrastructure Planning – Quality Assurance & Testing – Configuration Management – Service Desk Support – Business Process Analysis/ Re-engineering – Workforce Planning – Strategic Planning Certification and Training

Thank You Mason Chaudhry, Contracts Manager Izla Hearn, Practice Manager Jeannette King, President & CEO