Proprietary & Confidential Solving Content Workflow problems in the corporate setting A Presentation for ASIDIC 14 September 2009

Proprietary & Confidential Who We Serve: » Corporations in regulated, R&D-intensive industries » More than 50% of the Top-50 global pharmaceutical companies What We Do: » Identify and solve critical content workflow & compliance issues » Help customers effectively procure & re-use peer-reviewed literature » Design & implement modular “no platform fee” transaction and end-user management systems that excel in performance basics – simplicity, efficiency, quality and stability Our Approach: » Exploratory “no cost” engagements to develop new RD solutions » Confirmatory review of client needs to implement existing RD solutions About Us

Proprietary & Confidential Our Solutions Research Development Manufacturing MarketingSales » Article Retrieval » Document Delivery » Internal Fulfillment Engine » Collection Management » Offline Link Resolver » Copyright Compliance » Regulatory Submissions » Content Workflow & Spend Management Analysis » Article Re-Use Solutions UIs and back-end order routing worfklow » Reprints, ePrints, Permissions » Digital Rights Management » Print-on-Demand » Inventory Management » Regulatory Compliance » Copyright Compliance » Content Workflow & Spend Management Analysis Map to the article life-cycle within the enterprise

Proprietary & Confidential Let’s take a real-world look at a problem: The inaccurate copyright statement This document is protected by U.S. and International Copyright Laws. A single copy is cleared for use outside of Homme6. No further reproduction or distribution is permitted.

Proprietary & Confidential ….the same issue occurs in the browser

Proprietary & Confidential Summary of the problem: The corporation has acquired additional distribution rights from the publisher and via the CCC, and has catalogued those rights within the CCC’s RightSphere product. Workflow for obtaining articles is separate and different to workflow for learning about usage rights. End-user may not have the mental bandwidth at that particular moment to go to various resources. Compliance and procedure lapses inevitably occur.

Proprietary & Confidential Solution Step 1: Create a very simple Content Workflow for obtaining articles Step 2: Pinpoint RightSphere integration points.

Proprietary & Confidential Step 3: Implementation integration points

Proprietary & Confidential Voila! Clicking on the link takes end-user directly to usage rights data on RightSphere: PPV/Document Delivery Archiving Permissions

Proprietary & Confidential Step 3 (cont’d): Browser integration points

Proprietary & Confidential The benefits to Reprints Desk of having a focus on Content Workflow integration: » 5 consecutive quarters of strong growth during a terrible market. » Named to KMWorld’s “100 knowledge management companies that matter” (one of the youngest companies ever to have achieved that distinction). » Ranked #1 overall & in each category measured in Outsell’s 2008 Document Delivery Scorecard » Earned a 97% customer satisfaction rating from the Dun & Bradstreet 2009 Open Ratings evaluation, relative to other companies with similar classifications

Proprietary & Confidential Thank You, and please, focus on the workflow! For more information: Peter Derycz, CEO Reprints Desk P: E: Facebook: TBA