PROPERTY OF LIBRARY ASSOCIATES COMPANIES ASIDIC Service Panel Discussion Sayan Bhattacharjee Vice President, Business Development Library Associates Companies September 15, 2008

PROPERTY OF LIBRARY ASSOCIATES COMPANIES Brief History Library Associates was started in 1986 Library Associates was started in 1986 Deborah Schwarz – owner, founder & current CEO Deborah Schwarz – owner, founder & current CEO Originally began as a temporary staffing agency for librarians in Los Angeles law firms. Originally began as a temporary staffing agency for librarians in Los Angeles law firms.

PROPERTY OF LIBRARY ASSOCIATES COMPANIES Milestones YEARMILESTONE 1987 Selected by Large Hospital Management company to operate an in-house law library in a new building the Company built and moved into as its headquarters. Library Associates worked with the architect and space planners to design a library for their large in-house legal staff and all of the building's tenants. The library opened and flourished serving 200 attorneys, under Library Associates' management until 1990 when NME was acquired and the building was sold 1992 Awarded a system-contract to provide large County Public Library System with temporary library personnel. This contract has been re-awarded 4 times, and is currently in effect until The contract was worth about $75K per year, but it has grown to $360,000 per year, and LA is now the only library services company providing services Awarded a 4 year contract to begin a library and provide all services and personnel for a private College & Seminary in Los Angeles – Present Awarded the outsourcing contract to manage the San Francisco, Sacramento and Silicon Valley law libraries for one of California's largest law firms. That contract garnered national attention and continues today – Present Awarded the outsourcing contract to initiate, develop, staff and manage a business resources center for large automobile corporation. The corporation underwent a global reorganization in 2001 which resulted in the library's closure but did not signal the end of the relationship with LA. LA now manages its corporate archives and video library Outsourcing contract - ongoing for the management of national law firm’s libraries in Los Angeles, Orange County, Silicon Valley, New York and Washington DC.

PROPERTY OF LIBRARY ASSOCIATES COMPANIES Milestones - continued YEARMILESTONE 2000 Deb Schwarz acquires a small hospital library staffing firm, Medical Library Consultants (MLC) and gained 30 hospital contracts and 10 hospital library staff members. MLC was absorbed into LAC in One of 5 firms awarded a Mega-Contract with a prominent government library, an award that has produced 29 individual projects/contracts. LA wins contract with global energy organization to outsource its libraries in Naperville IL and Houston TX Library Associates of Maryland, LLC, was founded with the acquisition of Sanad Support Technologies' assets. The initial sale included $3.7 million in booked business through Deborah Schwarz is the majority owner of LA of Maryland with 75% equity, and Earl Williams is the minority owner with the remaining shares. Since the acquisition that office has grown from $740,000 in 2003 to projected revenues of $7.3 million in LA wins contract with global software company to manage the regional library in Silicon Valley LA's contract with global software company is extended to include regional libraries in North Carolina and Texas LA of Maryland was awarded a 5 year contract for the management and operation of large government agency library and knowledge management activities LA of Maryland subcontractor with a strategic partner to manage and staff the library, learning resource center and knowledge management functions for government agency’s national and foreign staff.

PROPERTY OF LIBRARY ASSOCIATES COMPANIES Customers Offices and Client Sites Nationwide Library Associates Companies customer base is diverse and includes: -- Law Firms -- Government Agencies -- Corporations -- Media Companies -- Public and Academic Libraries

PROPERTY OF LIBRARY ASSOCIATES COMPANIES Challenges, Opportunities & Threats Changing and Evolving needs of Clients Changing and Evolving needs of Clients Budget Constraints and Redistribution of Resources Budget Constraints and Redistribution of Resources New Frontiers, Strategic Alliances, Managing expectations of alliances New Frontiers, Strategic Alliances, Managing expectations of alliances Increased competition from non-traditional players Increased competition from non-traditional players Enhanced Value Proposition Enhanced Value Proposition

PROPERTY OF LIBRARY ASSOCIATES COMPANIES New Frontiers in Knowledge Solutions and Services Strategic partnerships to offer a Enhanced Value Proposition Strategic partnerships to offer a Enhanced Value Proposition Value Added Science and Technology services: Scientific/Chemical drawings, Analyses of Chemical Intermediaries, Proprietary scientific database construction and maintenance, Indexing of pharmaceutical literature, Intellectual, theoretical and lab based research in bio sciences, microbiology and genetics Value Added Science and Technology services: Scientific/Chemical drawings, Analyses of Chemical Intermediaries, Proprietary scientific database construction and maintenance, Indexing of pharmaceutical literature, Intellectual, theoretical and lab based research in bio sciences, microbiology and genetics

PROPERTY OF LIBRARY ASSOCIATES COMPANIES New Frontiers…. Legal Process Outsourcing: Patent Research, Landscape Mapping, Competitive Analysis; Legal Research and Litigation Services Legal Process Outsourcing: Patent Research, Landscape Mapping, Competitive Analysis; Legal Research and Litigation Services Strategic Consulting with Medium to Large Law Firms Strategic Consulting with Medium to Large Law Firms Research solutions for Law Reference Information Professionals through specialized software Research solutions for Law Reference Information Professionals through specialized software Social Networking Portal – LibGig – LAC’s proprietary Digital Asset serving Information professionals Social Networking Portal – LibGig – LAC’s proprietary Digital Asset serving Information professionals

PROPERTY OF LIBRARY ASSOCIATES COMPANIES Looking Forward…. Value Props will have to be continually enhanced and refined as needs and technologies evolve and firms target high value, high margin services Value Props will have to be continually enhanced and refined as needs and technologies evolve and firms target high value, high margin services Inorganic growth, strategic partnerships with Offshore providers will increase Inorganic growth, strategic partnerships with Offshore providers will increase The information industry will continue to focus on the critical synergies between technologies and human skills to enhance the Value Prop The information industry will continue to focus on the critical synergies between technologies and human skills to enhance the Value Prop

PROPERTY OF LIBRARY ASSOCIATES COMPANIES LAC’s Mission/Vision... To anticipate Challenges and Opportunities To anticipate Challenges and Opportunities To provide innovative and effective solutions… and implement the following “excellent” principles: To provide innovative and effective solutions… and implement the following “excellent” principles: — Be close to the client — Promote autonomy and entrepreneurship — Be hands-on and value driven, always — Achieve Productivity through People

PROPERTY OF LIBRARY ASSOCIATES COMPANIES In Conclusion Thank you for your time and consideration. For More Information… Sayan Bhattacharjee Vice President, Business Development (direct) Library Associates Companieswww.libraryassociates.com West Coast: East Coast: