© 2011 Chevron Copyright People, Process and Technology Making IT a strategic capability Randy Krotowski CIO, Global Upstream Chevron Corporation

© 2011 Chevron Copyright Chevron A World Class Global Energy Company 60,000 employees 11.3 billion BOE net proved oil and gas reserves 2.7 million BOE daily net production 2.0 million BPD refining capacity $26 billion C&E budget

© 2011 Chevron My First Lesson: It’s About What My Business Needs from IT Delineation & Development Reservoir Management & Production Operations Exploration & Appraisal 2-8 years2-5 years5 – 100 years To recover 10-90% of the oil & gas 3

© 2011 Chevron Building Credibility Roadmap & Execution Excellence $1.2B project roadmap Focus on deployment With transparent reporting Copyright

© 2011 Chevron Management Credibility Clear, consistent strategic focus Measurable milestones linked to strategy Deliver on commitments Transparent reporting Superior financial performance relative to peers Consistent, predictable, sustainable results Earnings growth and return on invested capital My Second Lesson: The Street Rewards Performance 5

© 2011 Chevron Competing Through Technology A Point of View About the Future Differentiating performance through information and information technology Invest in Our Core Business Deliver the Data Platform Drive Functional Excellence 6 Our vision is that Upstream is an industry leader at applying and using information technology to find, develop and produce oil and gas.

© 2011 Chevron MSV SSO Logistics DSC Compression DSC WEST … Production management tools Automating routine decisions Management by exception My Third Lesson: Bet on the Future Copyright Maintenance management Plant Surveillance AI for optimization Equipment Optimization Central decision centers Standardization Opportunity QueueEA, SOA & AgileQuick Return Solutions

© 2011 Chevron Setting the Foundation for Transforming Upstream Workflows Copyright

© 2011 Chevron My Fourth Lesson: Leadership is a Shared Responsibility Copyright One team Common data and technology platform Fast, effective global deployment System-wide reliability Core processes enabled by technology 2012 One team Common data and technology platform Fast, effective global deployment System-wide reliability Core processes enabled by technology 2006 Multiple IT organizations Many solutions for the same process Multi-year global deployments Component reliability Focused on back-office/ infrastructure 2006 Multiple IT organizations Many solutions for the same process Multi-year global deployments Component reliability Focused on back-office/ infrastructure Jointly Leading an IT Transformation

© 2011 Chevron And Partnering With My Peers to … 10 UWT Vision Integrate people, processes, technology and information… … to enable transformation of our key upstream processes and assets.

© 2011 Chevron Transformational Leadership Copyright Today’s Paradigm Tomorrow’s Opportunity  Share leadership  Bet on the future  Invest in credibility  Develop your point of view

© 2011 Chevron Q&A The future is not the result of choices among alternative paths offered by the present, but a place that is created first in mind, next in will, then in activity. The future is not some place we are going to, but one we are creating John Schaar 12