Hakubi Japanese Brasserie Point of Sales System

Team 3 Amber Gillum Sandeep Akkasani Prateek Chouda Karm Upadhyay Shubhank Amrit Agarwal

Project Details Project Name: Hakubi Japanese Brasserie Project Sponsor: Mohammad A. Rob Ph.D. Project Manager: Amber Gillum Approval Date: February 14, 2010 Project Completion: May 02 , 2010

Background Established in 2009 Company LOGO Background Established in 2009 Aims to set the standard for contemporary Japanese dining. A modern vision of a traditional Japanese Pub Fastest growing Brasserie in the area Expanded operations by 40% in 2 years Expanded take out orders by 45 %

Company LOGO Business Need The Brasserie needs a fully integrated system to eliminate the waste in supplies and manpower and increase efficiency by automating the core business functions.

Objectives Develop a multi-station point of sales system. Company LOGO Objectives Develop a multi-station point of sales system. Automate core business functions by tracking inventory, ordering supplies and managing labor. The system should comprise additional features like customer order history. System requires a Japanese language option

Objectives Continued Generate Financial reports Company LOGO Objectives Continued Generate Financial reports Implement a low maintenance food ordering system System should be implemented in four months. Cost estimate for this system is approximately $200,000

Deliverables Project-Oriented Deliverables Five POS Systems Training Documentation Technical architecture design Tools Specification Set up Instructions Test plans and evaluation criteria for conducting performance and stress testing

Deliverables Continued Internal Project Deliverables Written evaluation of the performance of tools and techniques within the context of the project Weekly project status reports Overall project review which includes lessons learned to be delivered at the end of the project

Technical Requirements Company LOGO Technical Requirements All POS stations will generate an audit report Website must interface with POS system Product will be built on a Oracle Database with a GUI Interface The website will cease taking orders 30 minutes prior to closing

Benefits Integrated workstations will provide a faster and smarter system making the restaurant more efficient and enabling them to deliver a quicker and better service to customers. Terminals have a smaller environmental foot print by reducing paper trail Management can perform meaningful analysis and report at higher margins Customer database allows restaurant to know who their customers are for effective marketing

Benefits Continued Restaurant can track sales, inventory, payroll and schedules. Eliminate Loss of Product (Shrinkage) Accuracy and connectivity of all products with pricing Customer will realize ROI in 2 to 3 years

Risk Assessment Customers fail to order from the website and continue calling in Customer can reject the system if it doesn’t work well Interface issues with current Japanese language based systems with possible loss of information

Limitations and Exclusions Company LOGO Limitations and Exclusions Dining Room Manager, Beverage Manager, Head Bartender and Head Server are responsible for training entire staff Site work limited to Monday through Friday 11:00 am to 4:00 pm Working around construction in some areas

Hakubi Organizational Chart

Dependencies Timely and effective communication and support from the client. Business priorities and technical barriers may prevent them from adequately participating Network is in place and fully tested

Roles and Project Stakeholders Company LOGO Roles and Project Stakeholders Project Sponsor Provides executive team approval and sponsorship for the project Project Manager Provides overall management to the project Stakeholder Key provider of requirements and recipient of project deliverable and associated benefits Team Member Working project team member who analyzes, designs and ultimately improves or replaces the business processes.

Assigned Roles & Stakeholders Company LOGO Assigned Roles & Stakeholders Role Name Project Manager Amber Gillum Deputy PM / Tech Lead Sandeep Akkasani Business Analyst Database Developer Prateek Chouda System Architect Karm Upadhyay Web Designer / Testing Shubhank Shrivastav VB Developer Amrit Agarwal

Company LOGO Chain Of Command

Approach Collect the data by analyzing the current records. Company LOGO Approach Collect the data by analyzing the current records. Decide the team and their responsibilities. Design an Information system. Develop a web based application.

Estimated Cost The estimated cost for this project is $200,000 Company LOGO Estimated Cost The estimated cost for this project is $200,000 POS System programmed, Installed and Customized: $4,500 per terminal (not including licenses and excluding taxes) Team Estimated Effort in Days Project Manager 35 days Database Developer 60 days Web Designer/Test Engineer 60 days System Architect 50 days Business Analyst 20 days VB Developer 45 days

Project Controls Weekly Status Reports Risk Management Assessment Issue Management Change Management Communication Management

Authorizations The Project Charter will be approved by: The Project Sponsor The Project Manager Project Changes will be approved by: Project deliverables will be approved/accepted by: The key Stakeholders

Project Charter Approval Form Name Signature Date Muhammad Rob, Ph.D. February 14, 2011 Amber Gillum Sandeep Akkasani Prateek Chouda Karm Upadhyay Shubhank Shrivastav Amrit Agarwal

Comments and Questions Company LOGO Comments and Questions

Thank You Very Much