Lightning Presentation Technological Applications to Improve Programmatic Efficiency in Marie Stopes Society’s Reproductive Health Franchise Project, Pakistan Authors: Xaher Gul, Aamir Abbas, Asma Balal

Background Information Innovations to the MSS Service Delivery Model Field Worker 1.Management information system; FLAME 2.Electronic data collection initiative 3.Electronic QA scans with touch tablets Technological Adaptations & Innovations

Voucher Redemption for IUCD / MSL /IMPLANT FLAME Key Modules FLAME: Franchise Live Application for Monitoring and Evaluation How the model works Distribution & services data Reporting Voucher validation and payments Stock management Quality assurance Flame Modules Counseling, Poverty Assessment & Voucher Distribution Support Office Field Worker Marketing Clients Provider Voucher Payments Validation Printing & Issuance of Vouchers Voucher Submission for Payment

N 4 Methodology How the model works FLAME: INTERFACE

5 FLAME: Strengths (Dec 12 – Jun 14) One Window solution for data entry & reporting. Improved Traceability Simple, User Friendly & Adaptable Longitudinal Client Based MIS Single and standard source for Reporting Scalable & Replicable solution for future franchise / voucher programs Facilitates evidence based decision making Complete end to end management and approvals Dashboards for easy viewing

Er 6 Electronic Data Collection Initiative Enhancing data collection and quality Fields Voucher Type Voucher No. Date Age No. of Children Qualification Service Suggest Capacity to Benefit Remarks collected Data Fields collected by FWM Voucher Type : Voucher No. : Date : Age : No. of Children : Qualification : Service Suggest : Capacity to Benefit : Remarks : Current Process

7 Electronic Data Collection Initiative Process Voucher Type : Voucher No. : Date : Age : No. of Child ren : Qualification : Service Suggest : Capacity to Benefit: Remarks : Support Office/ Region Office/ District Office accesses the data Field Worker Marketing Data collection through Mobile Phones Data is uploaded directly in FLAME

Electronic Data Collection Initiative Findings – Pilot in KPK and Punjab Region (August 2014 ) Challenges Lessons Learned Limited access of mobile phone signals in some of the areas Excessive time consumed in typing error free message Mistrust from Community FWM must be given dedicated time-slots within their work plans for Daily/Weekly Data Entry and Data Submission Mobile phones should have data sim compatible with signal availability in the area

9 Electronic QA Scans with Touch Tablets Provider Profile Error Free Scoring Dashboards Equipped with data SIM for easy uploading Provider with low scores are scheduled for training automatically Improved data accessibility Live entering of data Features and Strengths

10 Electronic QA Scans with Touch Tablets Interface