Integration of Technology in Business Schools Friday, November 7 9:30 a.m. - 10:20 a.m. Room 304B Track 5: Faculty Development, Support, and Training

Outline –Why a Technology Forum for Business Schools? –What is the Technology in Business Roundtable? –TBSR Initial Activity – Survey of Business School IT Leaders –Where Do We Go From Here?

Why a Technology Forum for Business Schools? Don Krueger, Chair TBS Roundtable and Director, Technology, Labovitz School of Business & Economics, U. Minnesota, Duluth

Why a Technology Forum for Business Schools? No organized community of practice for collegiate business school IT officers Communities of practice provide a setting in which many quality improvement activities take place –Benchmarking – Reality Check –Common Solutions “Best Practices” –Economies of Scale – Joint Efforts –Discussion with Peers You Asked for It –Initial response from survey of Business Schools indicated an overwhelming interest.

What is the Technology in Business Roundtable? Mission: –“To meet the unique information technology challenges faced by business schools by fostering collaboration among business schools and colleges technology leadership” Goals: –Improve overall quality of our technology efforts –Share best practices and network in an environment of trust –Foster collaboration among technology leaders at peer institutions

Vision: Business IT in Business Schools Global Interactivity  educational transformation Interconnect with Enterprise collaboration & SCM technologies Example: Partnering with ERP vendor and B Schools Not Utopia but co-opetition –Real estate, airlines, financial institutions…

TBSR Initial Activity – Survey of Business School IT Leaders Doug Lund, Director, Information Technology, Carlson School of Management, U. Minnesota, Twin Cities

TBSR Initial Activity – Survey of Business School IT Leaders Purpose: –Support IT decision making –IT Assessment – make sure we get it right –Background and Methods –Sent to the 408 AACSB-accredited business schools –44% response rate –128 schools expressed interest in further participation

Survey Results – Technology Priorities Active Directory Wireless Training Cost Effective Mgmt Distance Education Security Infrastructure Strategic Planning Funding Curriculum Integration

Survey Results – Technology Challenges Incentives Strategic Planning Infrastructure Cost Management Distance Education Faculty Funding Training Cooperation w/ Central IT Support Curriculum Integration Security Emerging Technologies

Survey Results – Current IT Activity in Support of Faculty Curriculum Development for Distance Education Faculty and Staff Training Desktop and Software Support Equipment Lease Programs

Survey Results – Emerging Technologies Smartboards Wireless Laptops Tablet PC’s Personal Digital Assistants (PDA’s) Streaming Multimedia

Survey Results – Distance Education Issues Reliability of Technology Cost of Distance Education Overall Distance Education Strategy Mixing Distance & Traditional Education in one course Meeting student expectations for faculty access Bandwidth Limitations Unresolved issues of process Eliminating duplicate effort for distance education

Survey Results –Student Fees

Survey Results – General Revenue

Survey Results – IT Employees

Survey Results – IT Planning

Central IT Top 10 Issues IT funding challenges Admin/ERP Security and ID management Maintaining and upgrading NW and IT infrastructure Faculty development, support, and training IT Strategic planning Web services/web based systems Distributed learning / Teaching & Learning strategies Enterprise-level portals Online Student services

Business vs. Central IT biz priorities Institutional strategic success challenges curriculum integrationIT funding challenges curriculum integration fundingAdministrative systems / ERPSupport strategic planningSecurity and ID managementcoop with central IT infrastructurenetwork and infrastructureSecurity securityFaculty development, support, and trainingTraining dist edIT Strategic planningfaculty funding cost effective mgmtWeb services/web based systemscost mgmt TrainingDistributed learning / T&L strategiesdistance ed WirelessEnterprise-level portalsInfrastructure ADOnline Student servicesstrategic planning

Curriculum and faculty biz prioritiesInstitutional strategic successbiz challenges curriculum integrationIT funding challengescurriculum integration fundingAdministrative systems / ERPSupport strategic planningSecurity and ID managementcoop with central IT infrastructurenetwork and infrastructureSecurity securityFaculty development, support, and trainingTraining dist edIT Strategic planningfaculty funding cost effective mgmtWeb services/web based systemscost mgmt TrainingDistributed learning / T&L strategiesdistance ed WirelessEnterprise-level portalsInfrastructure ADOnline Student servicesstrategic planning

Money biz prioritiesInstitutional strategic successbiz challenges curriculum integrationIT funding challengescurriculum integration fundingAdministrative systems / ERPSupport strategic planningSecurity and ID managementcoop with central IT infrastructurenetwork and infrastructureSecurity securityFaculty development, support, and trainingTraining dist edIT Strategic planningfaculty funding cost effective mgmtWeb services/web based systemscost mgmt TrainingDistributed learning / T&L strategiesdistance ed WirelessEnterprise-level portalsInfrastructure ADOnline Student servicesstrategic planning

Planning biz prioritiesInstitutional strategic successbiz challenges curriculum integrationIT funding challengescurriculum integration fundingAdministrative systems / ERPSupport strategic planningSecurity and ID managementcoop with central IT infrastructurenetwork and infrastructureSecurity securityFaculty development, support, and trainingTraining dist edIT Strategic planningfaculty funding cost effective mgmtWeb services/web based systemscost mgmt TrainingDistributed learning / T&L strategiesdistance ed WirelessEnterprise-level portalsInfrastructure ADOnline Student servicesstrategic planning

Infrastructure biz prioritiesInstitutional strategic successbiz challenges curriculum integrationIT funding challengescurriculum integration fundingAdministrative systems / ERPSupport strategic planningSecurity and ID managementcoop with central IT infrastructurenetwork and infrastructureSecurity securityFaculty development, support, and trainingTraining dist edIT Strategic planningfaculty funding cost effective mgmtWeb services/web based systemscost mgmt TrainingDistributed learning / T&L strategiesdistance ed WirelessEnterprise-level portalsInfrastructure ADOnline Student servicesstrategic planning

Security biz prioritiesInstitutional strategic successbiz challenges curriculum integrationIT funding challengescurriculum integration fundingAdministrative systems / ERPSupport strategic planningSecurity and ID managementcoop with central IT infrastructurenetwork and infrastructureSecurity securityFaculty development, support, and trainingTraining dist edIT Strategic planningfaculty funding cost effective mgmtWeb services/web based systemscost mgmt TrainingDistributed learning / T&L strategiesdistance ed WirelessEnterprise-level portalsInfrastructure ADOnline Student servicesstrategic planning

Distance Education biz prioritiesInstitutional strategic successbiz challenges curriculum integrationIT funding challengescurriculum integration fundingAdministrative systems / ERPSupport strategic planningSecurity and ID managementcoop with central IT infrastructurenetwork and infrastructureSecurity securityFaculty development, support, and trainingTraining dist edIT Strategic planningfaculty funding cost effective mgmtWeb services/web based systemscost mgmt TrainingDistributed learning / T&L strategiesdistance ed WirelessEnterprise-level portalsInfrastructure ADOnline Student servicesstrategic planning

Central only biz prioritiesInstitutional strategic successbiz challenges curriculum integrationIT funding challengescurriculum integration fundingAdministrative systems / ERPSupport strategic planningSecurity and ID managementcoop with central IT infrastructurenetwork and infrastructureSecurity securityFaculty development, support, and trainingTraining dist edIT Strategic planningfaculty funding cost effective mgmtWeb services/web based systemscost mgmt TrainingDistributed learning / T&L strategiesdistance ed WirelessEnterprise-level portalsInfrastructure ADOnline Student servicesstrategic planning

Business only biz prioritiesInstitutional strategic success biz challenges curriculum integrationIT funding challengescurriculum integration fundingAdministrative systems / ERPSupport strategic planningSecurity and ID management Cooperate with central IT infrastructurenetwork and infrastructureSecurity securityFaculty development, support, and trainingTraining dist edIT Strategic planningfaculty funding cost effective mgmtWeb services/web based systemscost mgmt TrainingDistributed learning / T&L strategiesdistance ed WirelessEnterprise-level portalsInfrastructure ADOnline Student servicesstrategic planning

Where Do We Go From Here? Maggie Jesse, Director, Stead Technology Services Group, Tippie College of Business, U. Iowa-Iowa City

Where Do We Go From Here? Potential ways in which support for Business School IT Issues can be addressed –Continued Surveys –Bring members together Through discussion forums Direct contact – , telephone, chat, video conference At Existing Forums –Educause, AACSB TBSR Annual meeting –Web Site Best Practices Database –Working Groups

Potential Issues for Working Groups Central / Decentralized Relationship and Coordination –Business schools use business model approach; they also tend to be: Early adopters  help in branding Use IT to support the business of the business school Duplicate services when service issues arise Build more of their own solutions Central IT supports generic needs; business school IT supports specific needs [that will become generic soon]

Where Do We Go From Here? Eric Alborn, Director, Instructional Technology, School of Business, UW- Madison

Potential Issues for Working Groups Support of Instructional Technology in Business Schools –Ensure IT to stands out  attract top MBA candidates –Go beyond standards and schedule of central IT –Share IT positions with central IT vs. go it alone

Where Do We Go From Here? Beth Wiebusch, Director, Computer Support, School of Business, UW-Madison

Potential Issues for Working Groups Emerging Technologies in Business Schools –Driving factor  competitiveness; exceed expectations of MBA students –Support IT that extends the reach  streaming audio/video for distance ed –Implement technologies that optimize the business IT acumen of graduates –Learn from the pros in business; apply to the business school Georgetown U.

Where Do We Go From Here? John Carpenter, Chief Technology Officer, McDonough School of Business, Georgetown U.

Potential Issues for Working Groups Technology for Business School Buildings

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