Knowing a Winning Business Idea Harvard Business Review September/October 2000 W. Chan Kim W. Chan Kim & Renée MauborgneRenée Mauborgne
Knowing a Winning Business Idea Three analytical tools The buyer utility map The price corridor of the mass The business model guide
Knowing a Winning Business Idea The Buyer Utility Map
Knowing a Winning Business Idea Creating exceptional utility Buyer experience cycle Purchase Delivery Use Supplements Maintenance Disposal
Knowing a Winning Business Idea
Creating exceptional utility Six utility levels Customer productivity Simplicity Convenience Risk Fun and image Environmental friendliness
Knowing a Winning Business Idea How successful innovators have staked out new spaces on the map. Using a new utility lever at the same stage. Using the same utility lever in a new stage. Using a new utility lever in a new stage.
Knowing a Winning Business Idea
Setting a strategic price Price must help retain – not merely attract – customers in large numbers. Step 1: Identify price corridor of mass Different form, same function Different form and function, same objective Step 2: Specify a level within the price corridor
Knowing a Winning Business Idea
Building a profitable business model What is the cost target? Who can we partner with? Which price model should we use?
Knowing a Winning Business Idea Overcoming adoption hurdles Employees Business partners The general public