Emotional Intelligence (EQ) - What it is and How Can I Strengthen this Competency? County Leadership Conference March 1, 2013 Angela Flickinger Matt Hanson Tedi Winnett

Trajectory of the forty-three inch tamping iron that traveled through the head of railroad foreman Phineas Gage on September 13, The iron removed the entire front portion of his brain. Phineas Gage A TRAGIC ACCIDENT UNCOVERS THE SECRETS OF EMOTIONAL INTELLIGENCE (EQ)

Definition of Emotions Emotions are…. A physiological experience which manifests itself in neuro-muscular, respiratory, cardiovascular, and hormonal changes including modifications in thought and behavior. EQ is… Your ability to RECOGNIZE and UNDERSTAND emotions, and your skill at using this awareness to MANAGE yourself and your relationships with others.

Why is EQ it Important Has the capacity to change your relationships at work and home Associated with better results in leadership, sales, academics, marriage, friendships and health

“Being nice” Letting feelings hang out” Emotional Intelligence (EQ) What it is – the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in our selves and in our relationships

4 Core Emotional Intelligence Skills

Identifying Emotions

Whatcha feelin’?

Identifying Emotions Identify how do you feel Identify how do others feel Sense emotions in music Sense emotions in art Detect real and fake emotions- accuracy

Understanding Emotions Recognizing trigger events Know emotions can be complex Emotions can transition from one to another A rich emotional vocabulary can help with identifying emotions

C ore B eliefs in the W orkplace A good way to get to know your colleagues What makes them tick? Identify & prioritize core values The role values play in our work environments

The Science of EQ – Our Brain

Emotional Hijacking

Self Talk

Reviewing your EQ Assessment

Self Awareness: Strategies Quit treating your feelings as good or bad Lean into your discomfort Watch yourself like a hawk Feel your emotions physically

Self Management: Strategies Take control of self talk Clean up your sleep hygiene Put a mental recharge into your schedule Learn a valuable lesson from Everyone you encounter

Social Awareness: Strategies Greet people by name Develop a back pocket question Go people watching Don’t take notes at a meeting

Relationship Management: Strategies When you care, show it Be open and be curious Avoid giving mixed signals Only get MAD on purpose

2012 Top EQ Moments Ten-Emotional-Intelligence-Moments-of p-1.html Ten-Emotional-Intelligence-Moments-of p-1.html

2013 Discovering Emotional Intelligence workshops Tentative Dates May 30 – location Green Bay/Appleton area. August 22 – location around Minocqua Nov 15 – Lowell Hall, Madison

Thank You!