Creating a Citizen Experience that Promotes Access, Comprehension and Engagement Next Generation Data.Gov Workshop April 14, 2011

Presenters Alan Vander Mallie, Program Manager, Data.Gov PMO – Todd Stavish, Technical Account Manager, Data.Gov PMO –

Current Challenges Finding data – A parallel manual process to participate in Data.Gov Understanding data – Cumbersome. No automation from transactional systems Using data – Only tool is a downloadable file The downloadable csv excludes too many people The constituent experience does not promote citizen engagement or participation, which also limits adoption; Data is out of data the second it is downloaded April 14, 2011

Benchmark Study Background Why a Benchmark Study? – Benchmark the state of Open Data at all levels of government – Understand the requirements of citizens and developers – Provide actionable insight to government organizations How Did We Develop the Study? – 3 Surveys over 3 months: 1,000 citizens, 300 government organizations and 50 civic application developers Who Contributed? Proprietary & Confidential4

What Citizens Want Source : By a ratio of 4 to 1 Citizens prefer online exploration to downloads

Demo – Part 1 Exploration Open Data Catalog – Easier to find data – Much more robust indexing Dataset exploration experience – Easy to understand data – Search – Sort – Basic filter Advanced exploration – Visualization – Guided filter – Guided filter + map + [ESRI layer] April 14, 2011

Citizen Engagement? 38% want to engage, 33% don’t. Source :

Demo – Part 2 Social Enrichment Feedback – Ratings, comments, suggested datasets Value Creation – Users can create filters, charts and maps – The data becomes more valuable with each interaction Social distribution – Embedding data – Social grid propagation April 14, 2011

Expected results Accessibility Reach Participation and engagement Go from data to information March 18, 2011

Questions? Comments? Open Forum March 18, 2011

Next Steps April 14, 2011 Kevin MerrittCEOSocrata(206) x111 (425) Charles BlanchetVP of SalesSocrata(415) Todd StavishData.gov Agency LiaisonSocrata(646) Marion RoyalProgram DirectorData.Gov(202) Hyon KimProject Management LeadData.Gov(202) Alan Vander MallieProject ManagerData.gov(202) Contact info for follow up questions and feedback Arrange for a tailored discussion for your agency

Embrace the possibilities! 12