KAHCF Changes to the Quality Awards Program

W HY C HANGE ? Maximize Public Relations Meaningful recognition of deserving employees and quality facilities Increase membership participation: Reduce barriers to entering competition Simplify the application process Make the Judging Process more objective Make it FUN for facilities to participate – not added burden Make the Awards Banquet an exciting, energetic, anticipated, not-to-be missed event of the year! 2

KHCF ScholarshipsMove to Spring No impact on when recipients receive monetary award. AwardChange Innovation in Care Move to Spring Expand to 3 to 5 facilities, each with a breakout session to share in-depth concepts with other facilities. 3

PAC AwardsMove to Spring Better align with legislative session and able to calculate contributions on calendar year basis. AwardChange Government Award Move to Spring to better align with legislative session. More timely recognition for legislators. 4

Volunteers of the Year Adult Youth Group Combine 3 separate volunteer categories under one header, “Volunteer of the Year”. Nominees can include adult, youth, and group with up to 5 winners chosen representing any combination of those three categories. Award presentation to include photos, video, and/or testimony. AwardChange 5

Better Life Awards Vendor Education Corporate Senior Advocate Family All Better Life categories will be combined under one header, “Better Life Award”. Nominations can be made in any of those areas but scoring threshold will be established and PR Committee determines winner. AwardChange 6

Ira O. Wallace Award and Scholarship No changes in Ira O. Wallace Award and Scholarship. AwardChange 7

Awards with District and Statewide Winners Do away with Districts in all categories. AwardChange 8

Newsletter Award and Community Outreach Award Create new “Public Relations Award” to include the following: Newsletter (electronic or print) Social Media (Website, Facebook, or Twitter) Community Education Community Event Media Coverage Scoring threshold will be established and PR Committee determines winner(s). AwardChange 9

Photograph of the Year Medical Director of the Year Director of Nursing of the Year Administrator of the Year All 4 categories will remain the same except for elimination of districts. Maximum of 5 finalists in each category for Medical Director, Director of Nursing, and Administrator. One winner will be chosen for Photo of the Year with all nominated pictures shown in slideshow at Banquet. AwardChange 10

Professional Achievement Awards SRNA KMA PC Caregiver LPN RN Administrative Nurse Environmental Services Supportive Services Activities Social Services/Admissions Dietary Medical Services Combine 12 awards into 3 categories: Nursing Care (RN, LPN, Admin. Nurse) Caregiving (SRNA, KMA, PC Caregiver) Supportive Care (Environmental, Supportive, Activities, SS/Admissions, Dietary, Medical Services) Create a “Top 10” finalist list for each category with a countdown at the Banquet in an exciting, upbeat, 3-podium format with winner’s pictures on screen as they receive award. All entries judged resulting in 15 to 20 in each category. Second round of judging with creation of 8-member panel (Board members, PR committee, past winners, vendors, & KADONNA for Nursing Care) to finalize top 10 placement. AwardChange 11

Professional Achievement Awards continued… Each nominee must have worked 2 years in the nominating facility and 2 years in the category for which they are being nominated. Facilities can nominate as many employees as they wish in each of the 3 categories, but each facility will only have 1 finalist on each list. For example ABC Facility can nominate 2 people in ‘Nursing Care’, 3 people in ‘Caregiving’, and 2 people in ‘Supportive Care’. At most, they could have 1 Top 10 Finalist in ‘Nursing Care’, 1 Top 10 Finalist in ‘Caregiving’, and 1 Top 10 finalist in ‘Supportive Care’. The Professional Achievement Awards Celebration will be eliminated. All entrants in all 3 categories would be recognized at the Awards Banquet on large screen and/or written program AwardChange 12

Facility of the Year Eliminate Districts 2 Changes to Eligibility: Remove Advancing Excellence requirement due to other more current requirements like Quality Initiatives CMS 5-Star Rating: Require that the facility have a 4 or 5 star rating at time of application submission. Must maintain at least a 3 star rating between application submission and Awards Banquet. Revise the application: Streamline and simplify application Reduce number of testimonial letters to 4 Remove Administrator and DON resume requirement Add narrative question about employee recognition and appreciation Add narrative question about a program that enhances quality in the facility. AwardChange 13

Facility of the Year continued… Customer Satisfaction Survey Current requirement for facilities entering competition to conduct a customer satisfaction survey. Standardized survey will be used for families/residents at no cost to facilities entering the competition. Survey developed and conducted in cooperation with Eastern Kentucky University and OzzCare, a company specializing in employee recognition and appreciation. Added benefit for facilities entering FOY that they receive a free customer satisfaction survey. The ‘Mystery Shop Call’ will no longer be used for FOY. AwardChange 14

Facility of the Year continued… Scoring, Judging, On-Site Visit All entering facilities will be scored on the written entry and the customer satisfaction survey resulting in 4 or 5 finalists. Each finalist will receive an on-site visit taking place during an announced five- day period. The exact day and time will not be made known to the facility finalist. On-site visit schedule: 45 minute guided tour with administrator 30 minute group discussion with up to 10 people of administrator’s choosing 45 minutes unaccompanied time for judges No parting gifts to judges should be given. Scoring for Facility of the Year will be split equally between the Written Entry, Customer Satisfaction Survey, and On-Site Visit. AwardChange 15

Facility of the Year continued… Videos for Facility of the Year Change format for the FOY videos Filming will be done at separate time than FOY judging KAHCF will work with each facility finalist to capture a unique aspect such as: Unique program they have developed Resident story Employees Volunteers Activities Community Events Family Involvement Video can be used for facility’s own Public Relations, posted on website, etc.. Each video will be a unique story for that particular facility. AwardChange 16