NACADA 2014 National Conference October 11, 2014 Dr. Jody Owen – Director, First-Year Advising Center and University Academic Advising Ms. Meghan Peterson – Student Services Coordinator, College of Nursing

 One Year from Now: Imagine that your campus newspaper is publishing an article about advising at your institution. In an ideal world, what would that article say?  Write two or three highlights from that article.

 Introduce participants to the development and adoption of a new advising model  Discuss the application of proactive and appreciative advising strategies at SDSU  Provide participants with methods to change the advising culture on their campuses

 Four-year, public, land-grant institution  Founded in 1881  10,220 undergraduate students (FTE) in fall 2013  2,137 first-time, full-time students in fall 2013  Offer 73 undergraduate majors, 32 master’s degree programs, 15 Ph.D. programs, and 2 professional doctorates  Carnegie Foundation ranking: research university, high research activity  Division I athletic programs  Located in Brookings, SD, population 22,591

 Previous model: Primarily faculty advisors with some professional advisors  What was working?  What wasn’t working?

 Student success task force: Identify effective practices Inventory SDSU initiatives Develop a comprehensive model  Implementation teams formed:  Implementation:

 Common Read  Early Alert  First Year Advising Center  First Year Seminar  Individual Learning Plans/Mentoring  Learning Communities/Block Scheduling  Living/Learning Communities  Meet State  New Student Orientation  Readmit Success Plan  Summer Bridge  Supplemental Instruction

 Modeled after the existing professional advisor structure  Full-time professional advisors for first-year students  Holistic approach to advising: academic, career, and personal goals  Advisors are specialists rather than generalists

 Proactive Advising Early Alert College Student Inventory  Appreciative Advising Introduction at SDSU Implementation Plan

 Advisee Satisfaction Survey SP11 – SP12: Student satisfaction increased in 23 of 24 areas SP11 – SP14: Student satisfaction increased in all 24 areas; increased by double digits in 13 of 24 areas  Institution retention rate Increased by 3.5% within three years of implementing Student Success Model

 John Kotter’s Eight Stages of Change 1. Create a sense of urgency 2. Put together a strong team 3. Create an appropriate vision 4. Communicate vision broadly 5. Empower employees to act 6. Produce sufficient short-term results 7. Build momentum – use it to tackle tougher change problems 8. Anchor new behavior in organizational culture

 Review your newspaper article highlights from the start of this presentation.  Which players on your campus could help you implement the change you are seeking?

Jody Owen Meghan Peterson