©2011 Quest Software, Inc. All rights reserved.. Database Management Martin Rapetti Business Development Manager

1 ©2011 Quest Software, Inc. All rights reserved.. Quest Software Solution Focus Database Design & Development BI – Query & Reporting Database Management Performance Monitoring & Diagnostics Backup & Recovery Our Approach Solutions need to be quick to install & simple to use Intuitive & Informative Contextual around a particular problem 1

2 ©2011 Quest Software, Inc. All rights reserved.. Data Explosion

3 ©2011 Quest Software, Inc. All rights reserved..

4 Increasingly we are making more data about others and ourselves.

5 ©2011 Quest Software, Inc. All rights reserved.. Data Data everywhere 2,500 exabytes of new information in 2012 with Internet as primary driver Digital universe grew by 62% last year to 800K petabytes and will grow to 1.2 zettabytes this year By 2012 most workloads on X86 will be virtualized and by % of workloads on X86 will be virtualized. Youtube users upload 35 hours of video every minute Netflix traffic represents 20% of US peak time downstream traffic BI works for smaller datasets but cannot be applied across huge datasets Opportunities that need to be addressed Business Intelligence Search / ediscovery Data Integration / Cleansing Storage Security 5

6 ©2011 Quest Software, Inc. All rights reserved.. The Evolution of Quest Software’s Toad ® History in Building Tools Personalized for the Individual End User

7 ©2011 Quest Software, Inc. All rights reserved.. Our Solutions help you Understand your data structures Build better & more optimized code Review your data cross platform Visualize your database performance issues Implement new technological ideas whilst broadening your own expertise.

8 ©2011 Quest Software, Inc. All rights reserved..

Data Interpretation

10 ©2011 Quest Software, Inc. All rights reserved.. Data Interpretation and Implication Simpson's Paradox a common but misleading statistical phenomenon rooted in the differing sizes of subgroups. Put simply, Simpson's Paradox reveals that aggregated data can appear to reverse important trends in the numbers being combined. Example Which airline would you travel on? 4 airports, 2 airlines with delays For each airport individually, airline 1 has the most relative delays Overall however, airline 2 has more relative delay Airport1234total # of flights # delayed flights % delayed90%50% 58% Airport1234total # of flights # delayed flights % delayed80%40% 71% Airline 1Airline 2

11 ©2011 Quest Software, Inc. All rights reserved.. Business Data Challenges Revenue depends on applications Productivity of employees depends on applications End users expectations of technology continue to rise Cost cutting can put business service performance at risk 28% of users will not return to a website if it’s not performing well. A one second delay in response time of web applications can impact customer satisfaction by up to 16%. Issues with application performance are impacting overall corporate revenue up to 9%

12 ©2011 Quest Software, Inc. All rights reserved.. Technical Data Challenges Most problems are still discovered by end users Problem resolution takes too many people too long Multiple tools give different answers Problem reproduction in QA delays resolution Too many end users to predict behavior with the app Rate of application change overloads traditional support Through 2012, 80% of application performance and availability problems will be blamed on the network, but the network will only represent 20% of the root cause.

13 ©2011 Quest Software, Inc. All rights reserved.. Am I meeting my negotiated SLAs? Where in your IT landscape are performance problems? Case Study – Aligning Business to IT

14 ©2011 Quest Software, Inc. All rights reserved.. Are my key business applications meeting SLAs? Which team should investigate this problem further? What is the location of end users or data centers being impacted? How many users are affected by current problems? Case Study – Aligning Business to IT

15 ©2011 Quest Software, Inc. All rights reserved.. Can you pinpoint where transaction slow downs are occurring? Case Study – Aligning Business to IT

16 ©2011 Quest Software, Inc. All rights reserved.. Can SQL Server address enough memory and are the caches healthy? Are the database files or I/O devices nearing capacity? Are SQL Server services experiencing issues? Case Study UK Financial Institution – Aligning Business to IT

©2011 Quest Software, Inc. All rights reserved.. New Perspectives

© 2010 Quest Software, Inc. ALL RIGHTS RESERVED Simple Monitoring

© 2010 Quest Software, Inc. ALL RIGHTS RESERVED Application : Peer / Parent / Child visualization

20 ©2011 Quest Software, Inc. All rights reserved.. More Intuitive Alarms Dialog

©2011 Quest Software, Inc. All rights reserved.. Analyzing your application performance data Project LUCY

Database Management with Quest Software Solve BIG problems for IT with products that are SIMPLE to try, buy, and use.

27 ©2011 Quest Software, Inc. All rights reserved.. Thank You!