16 th October 2007 www.BrookcourtSolutions.com Corporate Presentation.

Slides:



Advertisements
Similar presentations
© NetBrain Technologies Inc. All rights reserved NetBrain In Action Real World Use Cases:
Advertisements

CENG 3331 Introduction to Telecommunications and Networks.
Y2.U3.2 Controlling Food Cost.
Deployment of MPLS VPN in Large ISP Networks
Network Instruments Troubleshooting Techniques. What to look for in network monitoring solutions… Key Elements Real Time Statistics Visual Network Traffic.
Company Overview A World Leader in Systems and Security Management Oliver Keizers, NetIQ.
Copyright 2009 IDC Aid to Recovery: The Economic Impact of IT, Software, and the Microsoft Ecosystem Worldwide Prepared for Microsoft Corporation October.
LOSS PREVENTION AND RETURN ON INVESTMENT Point of Sale Software and Video Integration.
Walking the BPM Talk at Littlewoods… …with TM1 Mark Bodger BA ACMA Business Information Controller BPM: Make it live in 2005 Tuesday 19 th April 2005,
Association Management System Norman Campbell Director, Information Systems.
© 2013 IBM Corporation October 4, 2013 IT Analytics and Big Data IBM Solutions Paul Smith (Smitty) Service Management Architect.
WildPackets Confidential Security It’s more than Forensics January 2007 Sales Kick-off Jay Botelho, Senior Product Manager.
Why | CRM DALE RIVERS Sage (UK) Ltd
Network System Architects, Inc. (NSAi) Capabilities Briefing
Fluke Networks Enterprise Solutions for WAN Enterprise Monitoring And Troubleshooting Tools.
GE Network Solutions ee GE Network Solutions GENS leadership in worldwide GIS market for utilities and telecoms Jan Ulc 12 May 2003.
Integration and Business Process Automation (BPA) with BizTalk Server 2004 Session time: 11.00am pm Chris Vidotto – BPI (Business Process & Integration)
IS6030 Data Display Developing an International Sales Presence 6 th October 2011 Mark Hayes Emer Liston Laura Gabriel Caitlin Cuppage.
NetFlow Analyzer Drilldown to the root-QoS Product Overview.
With the Help of the Microsoft Azure Platform, Devbridge Group Provides Powerful, Flexible, and Scalable Responsive Web Solutions MICROSOFT AZURE ISV PROFILE:
Business Process Management: The Third Wave The Next 50 Years of IT.
REV Total SaaS global revenues of $13.1 billion in 2009 Total SaaS estimated revenues of $40.5 billion by % of CRM software in 2011 will.
Net Optics Confidential and Proprietary Net Optics Launches Spyke Intelligent Access and Monitoring Architecture Solutions.
1 © 2005 Cisco Systems, Inc. All rights reserved. Cisco Public IP Telephony Introduction to VoIP Cisco Networking Academy Program.
1. NAWBO 2011 Membership & Issues Survey Highlights of Key Findings Sponsored by Deluxe Corporation.
Innovation for a Better Run World Melvina Tarazi, Vice President, Business Development and Industries, SAP MENA Woman Mean Business.
Net Optics Confidential and Proprietary Net Optics appTap Intelligent Access and Monitoring Architecture Solutions.
Carl Holmes Christy Lee Vendor Information SAP is headquarters is in Walldorf, Germany. Largest computer software company in the world. 47,804 employees.
Make Every Customer a Best Run Business The Best Run Businesses Run SAP Distribution & Inventory Planning Customer Relationship - Sales Finance & Accounting.
Customer Relationship Management (CRM) Chapter 3 IT for customer relationship Management Learning Objectives The origins of CRM technology The size and.
Customer Relationship Management Wagner & Zubey (2007) 11 Copyright (c) 2006 Prentice-Hall. All rights reserved. Copyright 2007 Thomson Publishing: All.
Voice over IP in the Enterprise. What is VOIP? The use of data networks to carry voice without a loss of sound quality The use of data networks to carry.
Beyond Call Recording: Speech Improves Quality Assurance Larry Mark Chief Technology Officer SER Solutions, Inc.
Why Should I Listen? Session Title: QoS & Network Management for Successful Enterprise VoIP Deployment In other words: How do I roll out VoIP with assurances.
Acquisition of NetScaler Mark Templeton, Citrix President and CEO B.V. Jagadeesh, NetScaler President and CEO June 2, 2005.
Assuring Performance of Carrier-Class Networks and Enterprise Contact Centers SP-11: Ensuring Service Quality While Increasing Revenue February 4, 2009.
Interactive Training Skills: Evaluation Study Executive Summary Presentation Service Merchandise Company Date: Wednesday, April 6, 2011 CONFIDENTIAL Consultants:
MIKE STOKO [ ASUG INSTALLATION MEMBER MEMBER SINCE: 2003 BOB GAUTHIER [ ASUG ASSOCIATE MEMBER MEMBER SINCE:1998 CHRISTINA CRONE [ ASUG INSTALLATION MEMBER.
Keeping Your Customers: Lessons to be learned from Call Centers Carol V. Trostle The Chamber, NW Business Council July 24, 2001.
1 Making Networks Smarter. Trends Everything is moving to the network –Telephony –Video –Web services (and further.
© 2010 IBM Corporation Business Analytics software Business Analytics Editable Text Editable Text Editable Text.
Employee Survey Specialists Help Businesses Gain Valuable Insights, Start Organizational Dialogues COMPANY PROFILE: EFFECTORY Effectory is Europe's largest.
2 nd Instinct Strategic Marketing Your market deserves a 2 nd look 2 nd Case Studies Don Frattaroli Tuesday, July 03, 2007.
© 2009 IBM Corporation Smarter Decisions for Optimized Performance IBM Global Executive Forum Panel Discussion Business Analytics and Optimization Fred.
Management Information Systems Islamia University of Bahawalpur Delivered by: Tasawar Javed Lecture 3b.
Confidential Rapid Troubleshooting for Data, VoIP and Video VoIP & Network Performance Management Solutions.
Complete SOA Solution for your Enterprise Jignesh Shah VP, Business Infrastructure Products & Solutions.
E-Supply chains, Collaborative Commerce and Corporate Portals Chapter 7.
Agenda  Introduction  The BI360 Solution vs Business Needs (Gartner Survey) Sample Customers Modules and Architecture  … Let’s Demo! Reporting Portal.
Introduction to Carilex Medical. Overview  Manufacturer and designer of OEM and Carilex-branded wound care products o Specializing in therapeutic support.
© 2014 Level 3 Communications, LLC. All Rights Reserved. Proprietary and Confidential. Simple, End-to-End Performance Management Application Performance.
CCI BUSINESS James W. Yates, MBA Regional Solutions Engineering Manager.
The Self-Service Business Intelligence Suite Presenters: Nils Rasmussen Alex Geller.
The Self-Service Business Intelligence Suite Rick Pedigo – VP, Sales Sal Corrao – VP, Business Development Solver, Inc.
The Self-Service Business Intelligence Suite
Advanced Troubleshooting with Cisco Prime NAM-3: Use Case
The Self-Service Business Intelligence Suite
Carl Holmes Christy Lee
Continuous Improvement & Innovation at RTD
Present By:- Company Name: Global Market Forecastes Tel: / Web:
Rels – Prophix story Operating since: Unknown
Allstream – Prophix story
Network Performance Manager
Cisco Prime NAM for WAN Optimization Deployment
Discovering Problems Network Anomalies can occur anytime, anyplace for a wide variety of reasons 3:09pm 20% Packet loss due to duplex mismatch 2:36pm Over-utilized.
“SIP Trunking From 10,000 Feet”
Entuity Faster insight from your network data
MarketsandMarkets Presents Bare Metal Cloud Market size is estimated to grow from USD 0.87 Billion in 2016 to USD 4.71 Billion by 2021.
Presentation transcript:

16 th October Corporate Presentation

16 th October 2007 Leader in network troubleshooting and protocol analysis Leader in scalable real-time analytics and monitoring The New NetScout – A Great Combination Industry leader in network and application performance management solutions

16 th October 2007 Company Background Finance -Stable & Profitable - $280m Revenue - Nasdaq Listed Customers - 13,000 worldwide - 86% of the Global Titans 50 Sales and Services - Sales & distribution in 30+ countries - Global support & training - 70 Support Staff across 5 Centres WW People employees worldwide R&D - Decades of expertise employees in R&D Customer Satisfaction Awards - Omega NorthFace Award - Wells Fargo Continuously Innovative

16 th October 2007 Customers – Service Provider

16 th October 2007 Customers - Enterprise

16 th October Netscout Architecture & Solutions

16 th October 2007 NetScout Architecture Primary Instrumentation Points nGeniusProbe MPLS WAN

16 th October 2007 NetScout’s Core Strength: KPI-Flow-Packet Approach Bottom Up Data Top Down Workflow

16 th October 2007 KPI-Flow-Packet Approach Example metricsQuestions answered KPI Application response time, errors, packet loss, VoIP quality “How fast is each application running?” “Is that response time acceptable?” “Are there any errors for that application or network area?” “What is the success rate?” “Is voice quality acceptable?” Flow Conversations, utilization, top talkers, volume, worst performing “What are the worst performing links/applications/servers?” “Who is using the application?” “How does this new application roll out affect bandwidth? PacketBounce charts, packet decodes, call trace, etc. “What was the conversation exchange for SAP on the WAN last Tuesday?” “Why does the Web experience problems only intermittently? “How do I troubleshoot multi-tier applications?”

16 th October 2007 Customer Calls Support Root Cause Found Correction Customers Impacted Service Outage Performance Problem Origin Prevention Opportunity Reactive Analysis Recovery The Ultimate Payoff – Reduced MTTR Customer Satisfaction Data-Driven Anomaly Detection Automated Flow-based Diagnosis Correction Customers Not Impacted!

16 th October Proactive Monitoring

16 th October 2007 Proactive Monitoring KPIs for Early Detection of Service Issues How fast is the service running? Is that response time acceptable? Are there any errors? What is the success rate?

16 th October Real-Time Troubleshooting

16 th October 2007 Real-Time Troubleshooting Flow-Analysis for Problem Isolation How are the resources being utilized? How much? By who? How does one service affect another service?

16 th October 2007 Real-Time Troubleshooting cont. Deep Packet Inspection for Definitive Troubleshooting What exactly was the conversation exchange for a specific service? How can we reconstruct a session from the recent past to see what happened? Is there a poorly designed service causing the degradation?

16 th October Reporting

16 th October 2007

Identifies impending congestion at key network locations Statistical underpinnings: Forecasts segment, circuit and application growth, including, days-to-threshold and projection calculations Statistical underpinnings: Forecasts segment, circuit and application growth, including, days-to-threshold and projection calculations

16 th October Tel: +44 (0)