1 Hach Water Information Management Solution (WIMS) Overview June 2010

2 Troubleshoot Issues Prepare Regulatory & Internal Reports Automate Complex Calculations Compile Data Easily Monitor & Improve Performance Use Data to Reduce Costs Overview

3 Hach Integrates Information Management Hach WIMS Accurate Information Informed Decisions Data from automated and manual sources in a central, secure repository providing easy regulatory and ad hoc reporting, analysis and monitoring Hach JOB Cal Easy to set up Easy to learn Easy to use Maintenance scheduling and tracking Hach LAB Cal Affordable, Effective Lab Data Management Lab data sample scheduling and tracking

4 Buried in Data? Don’t get slowed down by: Piles of paperwork Time-consuming reports Mind-numbing calculations Make it Meaningful! Hach Water Information Management Solution

5 “The system has resolved our key issues of data consolidation and integrity. It is currently used by all treatment plant managers in their daily analysis of plant operations and produces all required federal and state regulatory reports.” Bob Zinkl Information Systems Metropolitan St. Louis Sewer District, MO

6 Integrate all water system data in ONE place Get accurate data easily Quickly analyze and compare results Easy calculations for reports See the complete picture of your water and waste water system so you can uncover hidden costs in your operation Tailor-made to meet your specific needs Know your data is accurate & secure Easy-to-understand dashboards Trends analysis charts What-if models Internal and regulatory reports Hach WIMS Make Performance Decisions Confidently

7 Isn’t Excel Good Enough? Some things to consider How many times must the data be touched/recopied before it is finally entered into my spreadsheet or report? How many people need to contribute to get all the data you need for your regulatory and business reports? How long does it take you to pull all this together? How confident are you that the data is accurate? Are your calculations always correct/accurate/consistent? Are data qualifiers accurately handled? How do you back up and secure your data? How do you assure revision control? Where is historical data stored and can it be easily accessed? Some common concerns Where did this number come from? Did it get changed or is this the actual result? What happened to the formula in my spreadsheet? Who changed my number? Why is this number different in this report? Am I liable for errors in regulatory reports? How do I compare data from multiple spreadsheets? How can I be sure that this is the most accurate information? What happens to the spreadsheets when my permit levels change?

8 Looking to the Next Few Years… 45% utilities report 60% workforce retirement over next 5 years Increasing desire to optimize operations, not just meet regulatory compliance Mandates for integrated water information management –Already a mandate by CH2MHill/OMI, United Water & Veolia –Engineering firms have engineers focused exclusively on data management –Excel will not be acceptable as a primary data repository Growing need to have information (rather than just data) to make decisions and be proactive and predictive Instruments connected directly to PCs or web-hosted software to provide bi- directional control, data visualization, process optimization and reporting Increasing importance of water distribution system quality and growing prevalence of smart water grid Data information management systems are better equipped to handle these new requirements

9 Key Features Summary Designed to be Easy to Use Data entry forms designed to look just like your paper forms Templates for regulatory reports such as SWTR, NPDES, DMRs… Wizards help easily design additional reports, forms and graphs Data at your fingertips Data readily available for reports and analysis No more unsecured spreadsheets, islands of data, duplicate entries WIMS automatically transfers data from SCADA and LIMS systems Powerful Business Information Easily monitor operations with dashboards and other analysis tools Optimize Operations with accurate historical and short term data Manage with relevant data by setting up “exception” reports

10 Integrated with Water Market Leaders Partnerships with GE Fanuc Ifix & Wonderware –80% of US SCADA market Partnership with ATL Sample Master –30% of US LIMS water market Integrated with Hach Process and Lab Instrumentation –Industry leader for water quality instrumentation Recommended and sold by E&C’s and SCADA Integrators –Includes CDM, HDR, CH2M Hill, and IPS Contracts with major water companies –Veolia, United Water, American Water, etc. Water market leaders value comprehensive data information management systems for comprehensive analysis and data security

11 Hach Integrated Information Management has a strong foundation Based on OPS Systems 30 years of experience developing software for the water industry The only patented web-based delivery of water focused information management solutions (based on patents acquired from WaterEye ) Hach’s wide array of instruments, water analysis expertise, and commitment to customer service

12 Hach Integrates Information Management Hach WIMS Accurate Information Informed Decisions Data from automated and manual sources in a central, secure repository providing easy regulatory and ad hoc reporting, analysis and monitoring Hach JOB Cal Easy to set up Easy to learn Easy to use Maintenance scheduling and tracking Hach LAB Cal Affordable, Effective Lab Data Management Lab data sample scheduling and tracking

13 Hach LAB Cal – Lab Data Management Schedule and track lab samples with a visual calendar Enter data with electronic benchsheets Use built-in standard methods libraries Assure data security and secure data access Use Reporting & analysis tools Get simplicity for managing lab tasks

14 LAB Cal Regulatory & Laboratory Reports Available Reports: Chain of Custody Certificate of Analysis Quality Analysis/Control Missing Sample Exception Reports Reporting made easy only a mouse click away

15 Hach Integrates Information Management Hach WIMS Accurate Information Informed Decisions Data from automated and manual sources in a central, secure repository providing easy regulatory and ad hoc reporting, analysis and monitoring Hach JOB Cal Easy to set up Easy to learn Easy to use Maintenance scheduling and tracking Hach LAB Cal Affordable, Effective Lab Data Management Lab data sample scheduling and tracking

16 Hach JOB Cal – Maintenance Scheduling & Tracking Designed for maintenance people Easy to set up Easy to learn Easy to use Status at a glance Familiar format and process JOB Cal Basic Automatically builds an interactive, color- coded calendar for easy management of job activities Tracks just the basics of work order JOB Cal Plus Allows you to track more detail –Inventory, vendors and purchasing –Who did the work and how long did it take Display equipment drawings or pictures.

17 JOB Cal: At a Glance Calendar Shows… What’s due: What’s done: What’s late: What’s really late: Skip it: Easy to understand color codes

18 Compile Data Easily More data is not better unless you can do something with it

19 “The Hach WIMS product has been instrumental in the collection of relevant data. Its data capture and reporting capabilities have provided us a comprehensive analysis of our wetlands pilot project.” Stephanie Eisner Natural Reclamation System Proj. Coordinator City of Salem, WA

20 See Your Whole Operation: Combine Data From Field, Lab & Operations Instant access to data, reports, entry forms, audit information Easy-to-interpret format Track dosages, flows, concentration, summarized data like daily average flow, 15 minute turbidity maxi, hourly DO min

21 Easy Data Entry Organizes Information for Fast Access and Analysis Manual Data Entry: Built-in templates for data entry Screens that match spreadsheet, daily log and benchsheet formats Automated Data Entry: SCADA Dataloggers LIMS Commercial Laboratory Reports Download data from portable field devices

22 Accurate Information – Informed Decisions Data comes together in a central database –Easy access, local or over secure Web Safe and secure historical records Accurate data entered one time Audit trails

23 Automate Complex Calculations With 100+ built-in formulas, you can stop worrying about making mistakes in complex calculations

24 “We love this software. I have the time to give this reference because I have the software!” James Grandstaff Division Director Henrico County Water Reclamation Facility, VA

25 You Don’t Need to Be a Statistician Built-in equations and verification engines Easily add additional formulas Calculate and track just about anything Error and worry free Get consistent results based on EPA requirements Troubleshoot system upsets Analyze cost overruns Check compliance issues Identify opportunities for cost reduction 100+ water/ waste water industry- specific formulas Error and worry free built-in calculations provide data consistency

26 Example of Built-in Complex F-to-M Ratio This cell result based on this formula

27 Impact of Quick & Accurate Calculations Trust that data is accurate and consistent. Decisions are based on accurate data Troubleshoot system upsets Analyze cost overruns Check compliance issues Identify opportunities for cost reduction Find errors in formulas Easily edit or alter formulas

28 Troubleshoot Issues Intelligent alerts, modeling tools and audit trails all help you resolve, predict and prevent disruptions

29 “Hach WIMS is central to everything that the LEWWTP does. Each system that the LEWWTP has provides data into Hach WIMS. It is essential to our process decisions.” Brenna Durkin DBA Specialist Littleton/Englewood Wastewater Treatment Plant

30 Let Software do the Detective Work Assimilate information and find answers to: –System upsets –Cost overruns –Compliance issues –Customer complaints Use predictive modeling tools to prevent future issues from occurring –Develop "what if" scenarios Perform simple or complex search queries –Find the exact information you need

31 Automatically Compare & Verify All Info Flags problems so you know exactly where they occurred Immediately identifies change in the system

32 Audit trails show who touched the data Maintain Accurate Records with Audit Trails

33 Run report for data outside: Entry limits Daily limits QC limits Forced entries Output to Screen, Excel, HTML or Data Exception Reports Help Manage Anomalies

34 Sample report output to screen quickly helps identify issues

35 Generated automatically: Monthly report for all violations QC control limit flags Entry limit flags Event Reports Provide Highlight Key Information

36 Monitor & Improve Performance Get the data you need instantly in easy-to-read formats so you can make decisions quickly

37 “Hach WIMS has fostered analysis beyond regulatory data. Information on pumping stations, energy usage, material usage, and cost analysis are just a few of the trends performed to enhance ‘optimization.’ The new question is not ‘Can we analyze the data?’ but ‘Which data do you want to analyze?’” Gwinnett County, GA

38 Get Your Data Fast for Faster Decisions Personalized dashboards let you monitor key data –Immediately shows the information you need to know –Provides shortcuts to other parts of the software –Allows quick access to reports, graphs, entry forms –Can be customized to the user

39 Multiple graphs for your key performance indicators generated with a click of a button Graph Pac Provides Visual System-wide Overview

40 Chart Data Points for Easy Analysis Reporting and graphing tools –Configure graphs for trend analysis, correlations, and control charting –Easily compare different sets of data to identify cost reduction opportunities –Use preprogrammed templates, wizards, and built-in calculation tools –Simplify report generation and data analysis Ex. Raw Turbidity Daily Avg, Daily Min, Daily Max

41 Example Monthly Average Report for Specified Variable Automatically calculates for specified variable for fast analysis

42 Easy visualization of data against daily limits Formats that best aid in understanding the data Data Views Provide Easiest Visualization

43 Prepare Regulatory & Internal Reports Create reports in seconds and then schedule them to print or automatically

44 “The biggest advantage in our implementation of Hach WIMS is the automation of our reports. Reports that typically would take weeks at a time to prepare, now only take us a matter of a few hours. Additionally Hach WIMS fills a much needed gap. Our Operations Department now has access to data that allows them to make adjustments within their operational parameters in hours – instead of days.” Peter Chang, System Engineer III King County, WA

45 Turn Raw Data into Actionable Information Eliminate reams of paper Create business and regulatory reports in seconds Schedule automatic report output to the screen, printed or by Utilize EPA and state report templates: SWTR, DBR, NPDES, DMR, eDMR, MOR, SDWA, CCR, industrial pretreatment compliance, and more Configure standard reports with a few keystrokes using templates and wizards Develop ad-hoc reports in minutes

46 Accurate Regulatory & Process Reports & Graphs Create paper and electronic reports for Waste Water and Drinking Water for each state Drinking Water

47 Powerful Information at your Fingertips Example Discharge Monitoring Report Example Inflow/ Infiltration Study Waste Water