Business Research Methods William G. Zikmund Chapter 13: Measurement
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CONCEPT A GENERALIZED IDEA ABOUT A CLASS OF OBJECTS, ATTRIBUTES, OCCURRENCES, OR PROCESSES. Copyright © 2000 by Harcourt, Inc. All rights reserved.
OPERATIONAL DEFINITION specifies what the researcher must do to measure the concept under investigation Copyright © 2000 by Harcourt, Inc. All rights reserved.
Copyright © 2000 by Harcourt, Inc. All rights reserved. Media skepticism Media skepticism is the degree to which individuals are skeptical toward the reality presented in the mass media. Media skepticism varies across individuals, from those who are mildly skeptical and accept most of what they see and hear in the media to those who completely discount and disbelieve the facts, values, and portrayal of reality in the media. Copyright © 2000 by Harcourt, Inc. All rights reserved.
Copyright © 2000 by Harcourt, Inc. All rights reserved. “Please tell me how true each statement is about the media. Is it very true, not very true, or not at all true?” 1. The program was not very accurate in its portrayal of the problem. 2. Most of the story was staged for entertainment purposes. 3. The presentation was slanted and unfair. Copyright © 2000 by Harcourt, Inc. All rights reserved.
Copyright © 2000 by Harcourt, Inc. All rights reserved. SCALE SERIES OF ITEMS ARRANGED ACCORDING TO VALUE FOR THE PURPOSE OF QUANTIFICATION A CONTINUOUS SPECTRUM Copyright © 2000 by Harcourt, Inc. All rights reserved.
Copyright © 2000 by Harcourt, Inc. All rights reserved. NOMINAL SCALE Copyright © 2000 by Harcourt, Inc. All rights reserved.
Copyright © 2000 by Harcourt, Inc. All rights reserved. ORDINAL SCALE Copyright © 2000 by Harcourt, Inc. All rights reserved.
Copyright © 2000 by Harcourt, Inc. All rights reserved. INTERVAL SCALE Copyright © 2000 by Harcourt, Inc. All rights reserved.
Copyright © 2000 by Harcourt, Inc. All rights reserved. RATIO SCALE Copyright © 2000 by Harcourt, Inc. All rights reserved.
Copyright © 2000 by Harcourt, Inc. All rights reserved. SCALE PROPERTIES UNIQUELY CLASSIFIES PRESERVES ORDER EQUAL INTERVALS NATURAL ZERO Copyright © 2000 by Harcourt, Inc. All rights reserved.
NOMINAL SCALE PROPERTIES UNIQUELY CLASSIFIES Sammy Sosa # 21 Mark McGwire # 25 Copyright © 2000 by Harcourt, Inc. All rights reserved.
ORDINAL SCALE PROPERTIES UNIQUELY CLASSIFIES PRESERVES ORDER WIN, PLACE & SHOW Copyright © 2000 by Harcourt, Inc. All rights reserved.
INTERVAL SCALE PROPERTIES UNIQUELY CLASSIFIES PRESERVES ORDER EQUAL INTERVALS CONSUMER PRICE INDEX (BASE 100) FAHRENHEIT TEMPERATURE Copyright © 2000 by Harcourt, Inc. All rights reserved.
RATIO SCALE PROPERTIES UNIQUELY CLASSIFIES PRESERVES ORDER EQUAL INTERVALS NATURAL ZERO WEIGHT AND DISTANCE Copyright © 2000 by Harcourt, Inc. All rights reserved.
Copyright © 2000 by Harcourt, Inc. All rights reserved. INDEX MEASURES ATTRIBUTES A single characteristic or fundamental feature that pertains to an object, person, or issue. COMPOSITE MEASURE A composite measure of several variables to measure a single concept; a multi-item instrument. Copyright © 2000 by Harcourt, Inc. All rights reserved.
THE GOAL OF MEASUREMENT VALIDITY Copyright © 2000 by Harcourt, Inc. All rights reserved.
The ability of a scale to measure what was intended to be measured. Validity The ability of a scale to measure what was intended to be measured. Copyright © 2000 by Harcourt, Inc. All rights reserved.
Reliability The degree to which measures are free from random error and therefore yield consistent results. Copyright © 2000 by Harcourt, Inc. All rights reserved.
Reliability and Validity on Target Old Rifle New Rifle New Rifle Sunglare Low Reliability High Reliability Reliable but Not Valid (Target A) (Target B) (Target C) Copyright © 2000 by Harcourt, Inc. All rights reserved.
Copyright © 2000 by Harcourt, Inc. All rights reserved. VALIDITY Copyright © 2000 by Harcourt, Inc. All rights reserved.
Copyright © 2000 by Harcourt, Inc. All rights reserved. RELIABILITY Copyright © 2000 by Harcourt, Inc. All rights reserved.
Copyright © 2000 by Harcourt, Inc. All rights reserved. SENSITIVITY A measurement instrument’s ability to accurately measure variability in stimuli or responses. Copyright © 2000 by Harcourt, Inc. All rights reserved.