Federal Acquisition Service U.S. General Services Administration Federal Strategic Sourcing Initiative Office Products II SmartPay Conference August 2010

Federal Acquisition Service U.S. General Services Administration Agenda  FSSI Office Supplies Overview  Status Update  Communications & Marketing  Reporting  Open Forum for Questions/ Discussion 1

Federal Acquisition Service U.S. General Services Administration Background 2 Commodity Team goals for the new government-wide OS solution  Achieve savings  Capture data  Enable achievement of socio-economic goals  Drive compliance with mandates, acts, orders  Conform with Agency business practices  Be easy to use Background  The Federal Government spends over $1.6B annually on office supplies  Generally, the government does not leverage its spend to receive lower pricing - few agencies channel significant volume through negotiated solutions  Limited data has historically been available to better understand and change purchasing practices  Socioeconomic and program compliance needs add complexity for agencies trying to manage OS spend The Commodity Team collaboratively developed a set of requirements and the associated commodity strategy to achieve the identified goals

Federal Acquisition Service U.S. General Services Administration FSSI Office Supply BPAs Overview  Federal Strategic Sourcing Initiative (FSSI) Blanket Purchase Agreements (BPA) for office supplies were awarded to 13 small and 2 large businesses and are currently available for use  Savings to most agencies are expected to range from 5% to 20% with discounts from schedule averaging 19%  Under the BPAs, discounts increase as the collective purchases grow across the federal government, truly leveraging the government's buying power  Additional benefits include:  Point-of-Sale discount ensures anyone paying with a Government SmartPay card receives the BPA pricing regardless of purchase channel  Simplifying data collection and enhancing transparency by enabling agencies to better manage expenditures and measure cost savings  A variety of small businesses for achievement of socioeconomic goals  Full compliance with applicable regulations to include the AbilityOne program, sustainable purchasing requirements and the Trade Agreement Act  Support for Green Initiatives including toner recycling program and availability of environmentally preferable products 3

Federal Acquisition Service U.S. General Services Administration Three distinct vendor pools are available to meet agencies’ different office supplies goals 4 Vendor Pool Summary of Awards Socio-Economic Status* Summary of Features Pool 1 9 BPA Awards - Full Office Supplies Catalog with an emphasis on socio- economic concerns and price 1 SDVOSB 2 SB 2 WOSB 5 SDB* Full Office Supplies Catalog Standard delivery anywhere CONUS within 3 to 4 business days Next business day available for additional fee Most vendors also offer international, desktop and secure desktop delivery for additional fees Pool 23 BPA Awards - Full Office Supplies Catalog with an emphasis on price 1 WOSB 2 LB Full Office Supplies Catalog Standard delivery anywhere CONUS within 3 to 4 business days Next business day international, desktop and secure desktop delivery services available Fill or Kill service provided to help manage backorder/out-of-stock issues Pool 33 BPA Awards - Toner Catalog with an emphasis on socio-economic concerns and price 2 SDVOSB 1 SDB Toner Catalog Standard delivery anywhere CONUS within 3 to 4 business days Next business day available for additional fee Most vendors also offer international, desktop and secure desktop delivery for additional fees *Some vendors hold multiple socio-economic statuses

Federal Acquisition Service U.S. General Services Administration FSSI OS2 Vendor Information 5 PoolVendor Name BPA NumberSocioWebsite 1 Capitol Supply Inc.GS-02F-XA001Swww.capitolsupply.com Document Imaging DimensionsGS-02F-XA002S/Wwww.did-inc.com Independent Stationers Inc.GS-02F-XA003Swww.independentstationers.com Metro Office Products LLCGS-02F-XA004S/Dwww.mymetroofficeproducts.com Shelby Distribution Inc.GS-02F-XA005SDVOSBwww.expressop.com SITA Business Systems Inc.GS-02F-XA006S/D/W WECSYS LLCGS-02F-XA007S/Dwww.wecsysllc.com New York Inkjet LLCGS-02F-XA012S/W Stephens Office SupplyGS-02F-XA013Wwww.theofficestore.com 2 EZ Print Supplies Inc. GS-02F-XA008S/Wwww.redcheetah.com/ezprint/ Office DepotGS-02F-XA009L Staples, Inc.GS-02F-XA014Lwww.Staples.com 3 ASE Direct Inc. GS-02F-XA010SDVOSBwww.asedirect.com Cartridge Savers Inc.GS-02F-XA011S/Dwww.cartridgesavers.com Imaging Systems LLC dba Access Systems GS-02F-XA015SDVOSBwww.accessproductsinc.com FSSI BPA VENDORS BY POOL

Federal Acquisition Service U.S. General Services Administration The FSSI BPAs available for use  One-year period of performance began June 1, 2010; there are three one-year option periods  Pricing is uploaded to GSA Advantage! and DOD EMALL  Access is available through FSSI aisle  Vendors have until December 1, 2010 to work out details to ensure pricing is provided without the need to go to FSSI or Strategic Sourcing specific websites (point of sale) 6

Federal Acquisition Service U.S. General Services Administration Communication & Marketing What GSA is Doing: 7 ACTIVITYSTATUS Press Release issued week of award Led to Steve Kempf interview on Federal News Radio, numerous press inquiries responded to and articles written as a result Completed External website established at: Ordering guidelines/benefits slipsheet for customersIn Progress campaigns to encourage use to potential federal government office supplies purchasersIn Progress Internal communications – internal newsletters, GSA Insite posting, GSA Update messageCompleted Training for GSA internal marketing network on ordering procedures and benefitsCompleted GSA SmartPay Team creating communications plan for purchase cardholders to include E-campaign targeted for purchase card A/OPCs that they can send out to their cardholders Info on GSA SmartPay website (such as a banner) linking to the BPA website Statement messaging on BPAs Planning

Federal Acquisition Service U.S. General Services Administration Reporting Objectives  The objective of reporting is to capture data for business intelligence to allow agencies to:  Better manage expenditures and measure cost savings  Monitor compliance with applicable regulations, agency policies and mandates  Manage vendor performance  Target outreach to increase usage  Negotiate better pricing 8

Federal Acquisition Service U.S. General Services Administration Additional reports could be available through Ad Hoc reporting capabilities and SmartPay reporting Reported data will be available for Agencies to download from the FSSI Knowledge Management Portal PROPOSED STANDARD REPORTS 9 ReportDescriptionAvailable ViewsProposed Fields General Reports Monthly Sales Aggregate spend data through the BPAs by month By Agency By Vendor Month, Year, Name of BPA Contractor, BPA Contract Number, Customer Agency, Bureau / Sub-agency, Monthly Sales Totals Product Volume The aggregate volume quantity of each item through the BPAs by month By Agency Month, Year, Customer Agency, Bureau / Sub- agency, Manufacturer’s Part Number, # of Times Item was Ordered, Office Supplies category Agency Reports Quarterly Level III Spend Data Line item spend data by Agency by quarter By Agency Month, Year, Customer Agency, Bureau / Sub- agency, Name of BPA Contractor, Manufacturer’s Part Number, Item Description, Manufacturer’s Name, Manufacturer Unit List Price, Federal Schedule Supply 75 Unit Price, BPA Unit Price, Item Quantity, Unit of Issue, BPA Extended Savings off Manufacturer Unit List Price, BPA Extended Savings off Federal Schedule Supply 75 Unit Price

Federal Acquisition Service U.S. General Services Administration Customer Data Reporting  Current Level III reporting provides customer information at the Agency and Bureau level  Agency provides the customer Agency (e.g. DHS)  Bureau provides the sub-agency customer level (e.g. FEMA)  No additional information is needed from Agencies to provide this level of data  More granular reports on customer information would require coordination with agencies to identify and collect data elements Detailed customer information is managed at the specific Agency SmartPay management office Information may be able to be integrated into reporting GSA is working with FSSI vendors and SmartPay management offices to determine how best this can be accomplished 10

Federal Acquisition Service U.S. General Services Administration Questions? Contact: Walter Eckbreth