And the walls come crumbling down… Engaging Faculty and Enhancing Student Success in an Academic Library Suzanne van den Hoogen: Public Services Librarian & Laurinda Matheson: Research Services Librarian StFX University
Are reference desks dying out? Carlson, S. (2007). Are reference desks dying out? The Chronicle of Higher Education p.37-39
Literature Review Trends & Landscapes “In this age of the Internet, libraries do not have a monopoly on the information- providing business.” Kuruppu, p. 368 “It is of paramount importance that libraries critically evaluate the services they provide their users.” Kuruppu,2007. p. 368 “Though visits to the desk are down, librarians perceive that interactions are longer and of higher quality.” Fitzpatrick, p. 237 “…shifting the instructional role from single library sessions to a curricular approach.” Ryan, p. 397
Reference Service: A Local Assessment
A Snapshot: Types of the Ref Desk
Where else do we need to be? Go to where the students are: virtually & physically Carlson, S. (2007). Are reference desks dying out? The Chronicle of Higher Education p.37-39
Virtual Reference
Reference to Go
Librarian in Residence
Facebook & Twitter
Shifting Instructional Roles
Moodle Library Scavenger Hunt Moodle 100: How to integrate the Library into your Moodle Course Add your Liaison Librarian to your courseAdd the “Library Block” to your courseLink to databases, journal articles, and eBooksEmbed a Library Video tutorial into Moodle
Research Tool Kit Workshop
LibGuides
Brown Bag Lunch Series Open Access Publishing: Navigating the wild west of OA publishing, the good, the bad & the ugly.
YouTube: Online tutorials How to log in to your library account Explain Everything
QR Codes: Library Tours
Opportunities Building relationships & Breaking barriers
Library Trading Cards
Posters, Photos & Buttons
iPad User Group
Movie Night
Movember
Mini Free Library
Looking Forward Continuing with our current projects And… o Button maker - contest o More movie nights o Halloween Ghost walk o Poster series What can the library do for you? Please interrupt us! Signage o Student video testimonials
Final Thoughts: We’re not dying, but we ARE regenerating! Image Source: Image Source:
Resources Anderson, Rick. "IMHBCO (In my humble but correct opinion): reference services, scalability, and the starfish problem." Against the Grain (2006): 16. Web. Carlson, Scott. "Are Reference Desks Dying Out?" Chronicle of Higher Education (2007): A37. Print. Dinkins, Debbi, Ryan,Susan M. "Measuring Referrals: The use of Paraprofessionals at the Reference Desk." Journal of Academic Librarianship 36.4 (2010): Print. Fitzpatrick, Elizabeth B., Moore, Anne C., Lang,Beth W. "Reference Librarians at the Reference Desk in a Learning Commons: A Mixed Methods Evaluation." Journal of Academic Librarianship 34.3 (2008): Print. Kuruppu, Pali U. "Evaluation of Reference Services--A Review." Journal of Academic Librarianship 33.3 (2007): Print. Moyo, Leslie, and Jennifer Nardine. "A Living Network Supports Reference on-the-Go". IFLA WLIC Singapore. Web. Rieh, Soo Young. "Changing Reference Service Environment: A Review of Perspectives from Managers, Librarians, and Users." Journal of Academic Librarianship 25.3 (1999): Print. Ryan, Susan M. "Reference Transactions Analysis: The Cost-Effectiveness of Staffing a Traditional Academic Reference Desk." Journal of Academic Librarianship 34.5 (2008): Print.