ASBO MD DC Spring Conference May 2014 More, Dude Where’s My Bus GPS Technology Solutions The Present, The Future, The Pipeline Management Standards SOP Safety, Performance and Efficiency Winship Wheatley AACPS TD (Retired!!)

Dude, What’s My Bus Doing Anyway? Issue Development, Assessment, Action, Tools & Solutions Issue Development, Assessment, Action, Tools & Solutions The Main Mission SafetyEfficiency Support the Instructional Mission Customer Service Introduction The ASBO INTL Presentation: Text Message Interruption The Vendor Inquiry: Bus Stops and Lawyers The “Drowsy” Driver Performance Recognition Data Retention & Litigation Budget Responsibility, Productivity & System Integration The Conundrum Predictions are tough,….especially if they are about the future.” Yogi Berra

Dude, Performance Assessment The Queries: Who Needs to Know What & SOPs The Queries: Who Needs to Know What & SOPs The Assessment Mission Where (Is IT or She) Who (Did IT) When (Was That) How (Did It Get Done) Time (The Observation Source) Integrate (Seam Free Zones) The Assessment Function Superintendent Budget and Finance Risk Management Transportation Director Fleet Manager Bus Vendor Driver Trainer Lot Manager School Bus Driver The Lawyers But Wait …. There’s More “The future sure isn’t what it used to be.” Yogi Berra

Dude, Bus Utilization? Huh? And the Additional Tools And the Additional Tools The Assessment Mission Where (Is IT or She) Who (Did IT) When (Was That) How (Did It Get Done) Time (The Observation Source) Integrate (Seam Free Zones) Alert Systems: Battery Location Deviation Speed Excess Idles Excess Fail To Inspect The Flat Tire The Child Check The iPhones of the World But Wait …. There’s More Intervene, Teach, Know

Dude, Bus Utilization? Huh? And the Additional Tools And the Additional Tools The Assessment Mission Where (Is IT or She) Who (Did IT) When (Was That) How (Did It Get Done) Time (The Observation Source) Integrate (Seam Free Zones) Integration Enhancements: Camera Technology Routing Services Maintenance Services Time and Attendance Electronic Inspection The iPhones of the World But Wait …. There’s More Intervene, Teach, Know

Dude, Bus Utilization? Huh? Where Shall It Go? Where Shall It Go? The Assessment Mission Where (Is IT or She) Who (Did IT) When (Was That) How (Did It Get Done) Time (The Observation Source) Integrate (Seam Free Zones) Access and Enhancements: Web Based Licenses Access Preventive Diagnostics Crash Prediction Driver Evaluation Vacuum Free Customer Service Inquiry “Helicopter” Access Actual, Not Planned Industry Standards But Wait …. There’s More Intervene, Teach, Know

Dude, Is My Bus Ready? RETURN ON INVESTMENT or QUALITY ENHANCEMENT? RETURN ON INVESTMENT or QUALITY ENHANCEMENT? The Resource: Driver, RF, Cell, Software, Hardware The Result: Electronic DVIR Does It Support: SafetyEfficiency Support the Instructional Mission Customer Service

Dude, When Did IT Go! RETURN ON INVESTMENT or QUALITY ENHANCEMENT? RETURN ON INVESTMENT or QUALITY ENHANCEMENT? The Resource: Electronic Transfer, Sort Operations The Result: Time on Task Integration and Audit Opportunities Does It Support: Safety, Efficiency, Instructional Mission, Customer Service

Dude, When Did IT Get There! RETURN ON INVESTMENT or QUALITY ENHANCEMENT? RETURN ON INVESTMENT or QUALITY ENHANCEMENT? The Resource: Electronic Transfer, Sort Operations The Result: Zone Sequencing Integration and Audit Opportunities Does It Support: Safety, Efficiency, Support the Instructional Mission, Customer Service

Dude, On Time Performance! SERVICE QUALITY AND KPI ASSESSMENT SERVICE QUALITY AND KPI ASSESSMENT The Resource: Electronic Transfer, Sort Operations The Result: Zone Sequencing Integration and Audit Opportunities Does It Support: Safety, Efficiency, Support the Instructional Mission, Customer Service School Hours School NameOpenClose Winship Elementary9:00 AM3:25 PM Alert Middle9:30 AM3:55 PM Idle High9:15 AM3:40 PM Arrival Frequency School NameArrivalsEarlyOn TimeLateLater Winship Elementary Alert Middle90720 Idle High Arrival Percentage Summary School NameEarlyOn TimeLateLater Winship Elementary0%83%8% Alert Middle0%78%22%0% Idle High0%58%17%25% Fleet Average0%73%15%12%

Dude, What Did I Pay! RETURN ON INVESTMENT or QUALITY ENHANCEMENT? RETURN ON INVESTMENT or QUALITY ENHANCEMENT? The Resource: Electronic Transfer, Sort Operations The Result: Time on Task Integration and Audit Opportunities Does It Support: Safety, Efficiency, Instructional Mission, Customer Service

Dude, When Was It There and What Was It Doing! RETURN ON INVESTMENT or QUALITY ENHANCEMENT? RETURN ON INVESTMENT or QUALITY ENHANCEMENT? The Resource: Electronic Transfer, Sort Operations The Result: Time at Task Very Quick Answer to Previously Unanswerable Question Does It Support: Safety, Efficiency, Support the Instructional Mission, Customer Service

Dude, Where is IT NOW! RETURN ON INVESTMENT or QUALITY ENHANCEMENT? RETURN ON INVESTMENT or QUALITY ENHANCEMENT? The Resource: Electronic Transfer, Sort Operations The Result: Another Very Quick Answer to Previously Unanswerable Question Does It Support: Safety, Efficiency, Support the Instructional Mission, Customer Service

Dude, How Fast, Where!? RETURN ON INVESTMENT or QUALITY ENHANCEMENT? RETURN ON INVESTMENT or QUALITY ENHANCEMENT? The Resource: Electronic Transfer, Sort Operations The Result: Another Very Quick Answer to Previously Unanswerable Question Does It Support: Safety, Efficiency, Support the Instructional Mission, Customer Service

Dude, Sleeper ALERT? Prove IT! RETURN ON INVESTMENT or QUALITY ENHANCEMENT? RETURN ON INVESTMENT or QUALITY ENHANCEMENT? The Resource: Inspection Sequence, Electronic Transfer, Sort Operations, Text Message The Result: PDQ on Critical Question Related to Low Tolerance Omission! Does It Support: Safety, Efficiency, Support the Instructional Mission, Customer Service

Dude, What To Do? RETURN ON INVESTMENT or QUALITY ENHANCEMENT? RETURN ON INVESTMENT or QUALITY ENHANCEMENT? The Resource: Due Diligence The Result: Maximize Critically Valuable Resources! Does It Support: Safety, Efficiency, Support the Instructional Mission, Customer Service The Assessment: Opportunity Cost Due Diligence Warranties R & D Budgets Experience &User Input Integration Management Access

Dude, What Say Mr. Berra? RETURN ON INVESTMENT or QUALITY ENHANCEMENT? RETURN ON INVESTMENT or QUALITY ENHANCEMENT? The Resource: You The Result: Student Safety Best Practice Objective! Does It Support: Safety, Efficiency, Support the Instructional Mission, Customer Service INTEGRATION Workplace Productivity Budget Reduction, Supervision & Accountability

ASBO MD DC Spring Conference May 2014 More, Dude Where’s My Bus GPS Technology Solutions The Present, The Future, The Pipeline Management Standards SOP Safety, Performance and Efficiency Winship Wheatley AACPS TD (Retired!!)