Staffordshire Engagement Network Alex Green and Ed Hockey Snap Surveys
Why are we weighting? Figures have changed slightly Changes do not effect all findings Main issues likely to be at subgroup level Weights and inflation factors have been issued to Primary contacts Snap will amend all reports to be in keeping with the new data set …but please be patient!
Public land clear of litter
Response rate
IMD and response rate
Nationally
“BV 3” All EnglandUnitariesCountyDistrict
- 17%: People not treating each other with respect and consideration +5%: Satisfaction with the area +2% : Theatres and concert halls - 8%: Local tips -13%: People using or dealing drugs -11% Public land clear of litter and refuse -12%: Sport and leisure facilities National trends: main variations -12%: Provides value for money - 8%: Overall satisfaction with the authority Main positive movements Main negative movements
Satisfaction with the council
‘Perception gaps’ Mean satisfaction with services Satisfaction with Council
‘Perception gaps’
IMD vs Overall Satisfaction Deprivation Overall satisfaction
Overall satisfaction vs NI 5 area as a place to live Satisfaction with area Overall satisfaction
Value for money vs Overall satisfaction Value for money Overall Satisfaction Collinearity?
Refuse collection vs Satisfaction Refuse collection Satisfaction R2 =
Overall satisfaction vs NI 4 Overall Satisfaction Ability to influence decisions
Involvement indicators
Can influence decision making (NI 4)
Involved in decision making
Involvement and influence Been involved % can influence decision making
Would like to be more involved
Given unpaid help (NI 6)
Seek people’s views about ASB
Successfully dealing with crime & ASB (NI 21)
Understanding & Dealing with ASB Seek people’s views about ASB Successfully dealing with ASB
ASB
ASB a problem in the neighbourhood
Deprivation and ASB R2 = Deprivation % High level of perceived ASB
IMD vs drug dealing in area Deprivation Drug dealing as a problem
IMD vs drunk or rowdy behaviour as problem Deprivation Drunk or rowdy behaviour
NI 5 Satisfaction with area vs NI 17 Perceptions of ASB Area as a place to live Perceptions of ASB
End of presentation
Performance Matrix Absolute performance
NI 5 Satisfaction with area vs NI 17 Perceptions of ASB Area as a place to live Perceptions of ASB
Satisfaction vs like to be involved Overall Satisfaction Like to be more involved
IMD – NI 5 Satisfaction with area Deprivation Satisfaction with the area
Refuse collection vs Value for money Refuse collection Value for money
Public land clear of litter
Waste collection
Doorstep recycling
Local tips
Local transport info
Local bus service
Sport and Leisure facilities
Libraries
Museums and galleries
Theatres and concert halls
Parks and open spaces
Value for money
Overall satisfaction
People from different backgrounds get on well together
Sense of belonging
Satisfied with area
ASB a problem in the neighbourhood
Parents take enough responsibility
People not treating each other with respect
Informed about what to do in a large scale emergency
Drunk or rowdy behaviour as a problem
Drug use or drug dealing a problem
Health good or very good
% of people aged over 65 satisfied with home and neighbourhood
Older people get the help they need to live independently
Been treated with respect and consideration by public services
Response Rate vs Overall Satisfaction Response Rate Overall Satisfaction