Page 2 in association with CBD Consultancy, DED License No Fiona Nazha's Professional Business Services were launched in 2014 to bridge a gap in the UAE business market - a lack of top quality, professional, remote business support on a flexible, pay-as-you-go basis. Specialising in:  Brand & Document Management Brand & Document Management  Administrative & Secretarial Support Administrative & Secretarial Support  Sales Operations Sales Operations  Training & Workshops Training & Workshops  Internal Project & Change Management Internal Project & Change Management  Process Analysis & Improvement Process Analysis & Improvement

Page 3 in association with CBD Consultancy, DED License No  Reliable, top-quality skills only a telephone call away.  No permanent employment costs (monthly salaries, work visas, insurance).  Simply pay-as-you-go to meet your business support needs.  Time is money and we will save you both – fast and efficient support.  Flexible hours mean that your needs can be serviced outside of the standard 9-5 working day.  Excellent references and recommendations, with over 15 years of proven track record in business support.  Peace of mind that your business needs and deadlines will be professionally met, to the highest quality.

Page 4 in association with CBD Consultancy, DED License No  Start-up companies who do not wish to employ permanent support staff yet but have short-term business support needs.  SMEs who cannot justify recruiting someone on a full-time basis but need things to get done now, to a high standard, rather than waiting.  Any companies where existing personnel either do not have the time (heavy workloads) or lack the required skills to deliver your requirements. Whatever your reasons, we guarantee that your needs will be met to your deadlines, exactly as required, leaving you happy with the end result.

Page 5 in association with CBD Consultancy, DED License No ServiceFor instance: Branded Template Design Incorporating your logo, corporate colours & brand “company feel”:  Microsoft PowerPoint presentations  Microsoft Word documents  Microsoft Excel documents / reports Creating new and/or formatting existing documents Some examples of Microsoft Word & PowerPoint documents are:  marketing / corporate collateral  client-facing presentations  invoices / terms of business  business reports  proposals / contracts  training manuals Microsoft Excel Reports  template creation or formatting including formulas, tables, charts etc  periodical production & management of report  analysis of data & written summary  data entry Administrative Assistance  proof-reading English text  electronic filing  copy typing  transcription Workshops & Training  creation of workshop presentation content and takeaways / handouts  workshop facilitation  system training Salesforce.com  creation of reports & dashboards  object customisation  creation of role hierarchy & user permission sets

Page 6 in association with CBD Consultancy, DED License No ServiceFor instance: Sales operations change management implementation  sales strategy development, communication & execution  pipeline management & forecasting implementation  sales reporting & analytics  Sales Manager coaching  CRM roll out  compensation plan design  sales enablement training plan creation Process analysis & improvement  analysis & change recommendation  documentation of processes – flow charts or user training manuals  existing / revised process training Internal project / change management  scoping requirements  engaging stakeholders  producing project plans & tracking completion  compiling status reports & sign off documentation Support vacation cover Vacation / maternity cover to ensure your business continuity for:  Executive Assistants  Sales Support personnel  Sales Operations Specialists

Our services are not limited to these, please contact Fiona to discuss your business support requirements for bespoke tailor made solutions.

Page 8 in association with CBD Consultancy, DED License No "Fiona is without doubt the most competent person I have ever had the pleasure of working with. Her project management skills and her ability is second to none - she is simply outstanding at her job.” ​​ Jennifer Blair, Managing Director "Fiona played a very critical role in our business by introducing the sales operations function to our UAE and Saudi operations. She managed to add a lot of value to the business, and always delivered high quality work. She's also been available to take the initiative to run several high level projects for the management team in addition to her daily tasks. Fiona enjoys high attention to detail, professional attitude and takes the job seriously yet blends with employees very smoothly. I guarantee that Fiona will impress in any role and I'm sure that any previous or future employers will share the same point of view." Marwan Samara, Regional HR Director ​

Page 9 in association with CBD Consultancy, DED License No This bundle can be used for any combination of services and works out to be the most cost- effective pricing option, saving you 18% on the equivalent pay-as-you-go hourly rate. This bundle can be used for any combination of services and works out to be more economical than the pay-as-you-go option, saving you 13% on the equivalent hourly rate. We will have an initial consultation where your requirements & completion timescales are agreed. Estimated duration & all pricing options are quoted following our consultation. PAY-AS-YOU-GO: HOURLY FLAT RATE SUPER BUNDLE: 40 HOURS SAVE 18% SUPER BUNDLE: 40 HOURS SAVE 18% SPECIAL BUNDLE: 20 HOURS SAVE 13% SPECIAL BUNDLE: 20 HOURS SAVE 13%

Page 10 in association with CBD Consultancy, DED License No For more information, please visit our website: or contact Fiona directly: Tel: +971 (0) “Quality, professional remote business support services; on a flexible pay-as-you-go basis.”