1 AQA ICT AS Level © Nelson Thornes People and ICT Systems Who uses ICT? End users

2 AQA ICT AS Level © Nelson Thornes What examples of end users can you think of? Let’s have a look at some… ICT end users People who use ICT to help them with their work. End user

3 AQA ICT AS Level © Nelson Thornes This office worker is using a word processor to type letters and reports. End user

4 AQA ICT AS Level © Nelson Thornes customer details customer transactions the price list for all his cleaning and repairing services. The owner of this dry cleaners uses special purpose software to keep a record of: End user

5 AQA ICT AS Level © Nelson Thornes A supermarket checkout assistant scans purchased items over a bar code reader. The information produced is an itemised bill for customers. If you scan your own items at a self-service checkout YOU become the end user. End user

6 AQA ICT AS Level © Nelson Thornes These sales people are using presentation software and a digital projector to show worldwide sales statistics during a meeting. End user

7 AQA ICT AS Level © Nelson Thornes Special purpose software is used by this librarian to issue books, keep track of returns and to automatically issue reminders in respect of overdue books. End user

8 AQA ICT AS Level © Nelson Thornes This administrative assistant is using a database management system to find details of schools where trainee teachers can do work placements during their teacher training course. End user

9 AQA ICT AS Level © Nelson Thornes Summary ICT end users: people who use ICT to help them with their work: For example... Data entry clerk Secretary Wages clerk Stock control clerk