CTS Systems… “Discovering hidden profits thru data management”

CTS.… what we do! Travel industry leader and expert in: Hotel Commission Recovery and Tracking Programs Data Management Reporting and Reconciliation Deliver revenue generation and business solutions

CTS Brand Image We have worked hard delivering value and solutions to our clients the past 20+ years and are know for our: TRUST SECURITY IMPECCABLE CUSTOMER SERVICE Over the past 20 years, CTS has recovered $70M in uncollectible hotel commissions

What differentiates CTS from everyone else ? Our unique “infrastructure” - heavily invested in real and live 24/7 Auditing On-line customized reports Collections Data entry Superior customer service – rapport with hotels globally Fact based analysis offering sound advice grounded in real numbers, rather than just the latest consulting fad

What we really do to make TMC ’ s more profitable & efficient Reconciliation Dunning Notices Hotel Relationships Telephone Commission Chasing Back Office Relationships Download Bookings from Back- Office Access Data On-Line Updated Daily Reconciled Data Upload Inquiry Responses Scanned Commission Check Copies Customized Data Set-up Available online 24 /7 in a PDF format

Specifically: How Do We Do It? 1 TA Creates Booking 2 CTS Imports Booking 6 CTS resolves Booking 5 Collection Process 7 TA is Paid 4 Payment Interval – 60 days 3 Reconciliation Payment

Beneficiaries of our partnership – a small sampling and growing

Delivering Value for our partners, what are they saying…. Our partnership with CTS Systems has added real value and efficiencies in growing our business and solving everyday challenges. CTS’s reporting systems have allowed Executive Travel to analyze non-commissionable bookings, defining a need to call on hotels with solutions, turning these NC-bookings into commissionable payments. CTS Systems is an extension of our business and I appreciate the high standards and continued attention to accuracy they have set forth as our commission tracking partner. –Steve Glenn Owner of Executive Travel in Lincoln, Nebraska

Creating Value Ranked by Business Travel News in its 2010 Annual Business Travel survey as the Travel Leaders Group #1 among travel management companies. We listen to our customers Tzell requirements: Customization of programs to simplify and accelerate the “claiming” process for independent agents

Bottom Line Results Tzell – NET RESULTS! Our “ customized program ” allowed Tzell to significantly increase their business at NO ADDITIONAL COST! Faster turn-around on IA payments generates improved cash flow and improved efficiencies within the business management arena Host agencies no longer concern themselves with day to day service questions and concerns arising from the IA staff ….. enabling management redirection to core areas of business and growth opportunities

“No Risk Guarantee” When total costs are considered …… CTS systems services are even more important Fee is derived only from the collection of outstanding commissions All work is done on a contingency basis There is no long-term contract locking you up “ We battle for and treat your $$$$ like it was our own ”

Why TMC ’ s should not be in the commissions recovery business TMC ’ s investment of money, time and personnel should be focused on offering more services to their clients at more competitive pricing CTS has the “ infrastructure ” to do it faster, more efficiently and cheaper CTS is the hotel industry “ expert ” in recovering commissions and delivering business solutions that increase your profits – we do it 24/7 … 365 days every year … for the past 20 years CTS collects 30% of all inquiries sent out

Why choose CTS as your travel solutions partner? The CTS Advantage Increase commission collection capabilities and ratios Assist in turning non-commissionable into commissionable payments Reduce internal administration, competitive and banking costs, allowing clients to focus on core business – offering more services at competitive costs Provide comprehensive customizable reporting resources that are Clear, Concise, Meaningful — enabling clients to actively manage their customers and independent agents

Invitation to join our partnership today! CTS wants to become an extension of your business, adamant to adding real value to your bottom line and efficiencies to grow your business and solve everyday challenges Discover Hidden Profits and …… Business solutions to manage more efficiently