UCSF Medical Center CTG – April 3, 2014 Project: MyChart – Patient Attachment File BCD Project Manager: NA UCSF Medical Center

2 The presenter(s): The ask: Brian Cosgrove Policy Decision: request CTG approval to approve Patient File Attachment functionality thru MyChart  Sponsor: MyChart Steering Committee  Scope:  Enable functionality which allows a patients to attach and send a document / file to UCSF thru a MyChart Patient Message  Timeline: Activation following CTG approval  Cost / Savings: Time spent by practice staff scanning and uploading documents to a patients chart. ~ 2 min / patient, 1-5 pages  Funding: Current operating budget

3 Summary Strategic Drivers  Patient Satisfaction  Reduce Faxes / Paper coming into practice  Reduce Staff time scanning and uploading documents to APeX  Patient Satisfaction Impacted Application Resources: MyChart Target Completion: May 5, 2014 Workflow  Patient uploads file via MyChart and sends to provider (This action creates a MyChart Encounter)  Encounter routes to the Department MyChart Pool (Document files to Outside Scanned Documents Tab in Chart Review) Document Type: Patient Entered Attachment  Department MyChart Pool reviews document and ensures appropriate If not appropriate for Chart, deletes document via Media Manager If document needs reclassification, reclassifies in Media Manager  Audit Report of all uploads available for Medical Records

4 Next Steps: Pending CTG approval  Move Audit Report to Production  Communication and Training of Practice Staff working MyChart Pools  Enable Functionality in MyChart