What is Critical Mail An expedited option for higher-volume shippers offering quick and reliable service at a competitive price with a high level of visibility. Perfect for:  Tickets  Documents  Urgent items  Direct Mail pieces

 Visibility  Fast and consistent delivery  High value / Low cost  Secure  Opened first Critical Mail has what your business needs

Critical Mail: Mailpiece Preparation IMb Barcode— automation compatible IMpb Barcode—high visibility

Critical Mail Tracking  Visibility and consistency you can count on  Critical Mail receives 4-6 tracking events on average

Critical Mail Features  Consistent 1-3 day delivery  Free USPS Critical Mail branded envelopes  Delivery on First Attempt (in most cases)

Additional Features  Delivery Confirmation included  Extra Services available Adult Signature, Signature Confirmation and Insurance  Two convenient payment methods PC Postage Stealth postage available Permit Imprint  Custom envelopes available  CM Return option coming soon

 Multiple pickup options Including Free Pickup On-Demand (minimum 7 pieces)  Greater reach than the competition No surcharge for residential or rural delivery APO/FPO/DPO and PO Box Delivery  Design drives “open first” behavior  Commercial Product (Not available at retail) Only 5,000 pieces required to qualify Critical Mail Competitive Advantage

Critical Mail Flow Print Label & Place into Critical Mail envelope Arrange for pickup: Pickup on Demand Carrier Pickup Carrier on route PO Collection Box Delivered to Processing and Distribution Center Prepared for automation process Transportation to Destination P&DC by FedEx, commercial air, or USPS authorized ground Critical Mail separated on last automation sort for special handling Sorted with Certified and other Accountable Mail Transported to local Post Office Carrier receives CM piece from Accountable Mail clerk, Supervisor or designee Carrier scans and delivers Critical Mail Optional?

 Competitive Flat Rate pricing  Starting January 2013, Signature Confirmation will be available for just an additional $1.10  Save between: $ $17.26 versus FedEx & UPS 2 Day $ $22.26 versus FedEx & UPS 3 Day Flats – (Max. 13 ounces) $4.25 Letters – (Max. 3 ounces) $3.50 More Savings = More Profits

Comparisons to UPS & FedEx 3 Day FedEx Express Saver % Savings with Critical Mail Zone 1Zone 8% $16.06$ % $16.06$ % UPS 3 Day Select% Savings with Critical Mail Zone 1Zone 8% $11.06$ % $11.06$ % Competitor 2012 prices Critical Mail Flat Rate Letter$3.50 Flat$4.25 The prices exhibited in this chart are an average of estimates based on current published rates by the leading competitors for a 2-3 day domestic air service, or comparable available service for 2012 as of 10/15/12. Competitors' rates may include certain additional services and guarantees.

Competitor 2012 prices Comparisons to UPS & FedEx 2 Day Critical Mail Flat Rate Letter$3.50 Flat$4.25 FedEx 2Day % Savings with Critical Mail Zone 1Zone 8% $17.41$ % $17.41$ % The prices exhibited in this chart are an average of estimates based on current published rates by the leading competitors for a 2-3 day domestic air service, or comparable available service for 2012 as of 10/15/12. Competitors' rates may include certain additional services and guarantees. UPS 2Day % Savings with Critical Mail Zone 1Zone 8% $16.90$ % $16.90$ %

Competitor 2012 prices Comparisons to UPS & FedEx 2 Day Critical Mail Fuel Surcharge AirGround $0 FedEx Fuel Surcharge UPS Fuel Surcharge AirGroundAirGround 13.5%8.0%13.5%8.0% The prices exhibited in this chart are an average of estimates based on current published rates by the leading competitors for a 3 day domestic air service, or comparable available service for 2012 as of 10/15/12. Competitors' rates may include certain additional services and guarantees. Delivery Area Surcharge FedExUPS Commercial $2.00 Residential $2.75

Critical Mail and Your Business  Fulfillment of Thin Products – Tickets – Gift cards – Debit/credit card and PIN mailings – Photographs or proofs – Membership cards  Critical documents and notices – Military orders, id cards, passports – Product recalls – Service cancellation warnings – Late payment notices – High school/college transcripts – Insurance  Direct Mail for high value products/services (e.g. luxury cars, resorts, casinos)

“With full tracking capability and at a highly competitive rate, the move to Critical Mail was an easy choice to make.” Laurie Ochsner, Risk Management Supervisor, UNLV Tickets Read the UNLV Case Study at: Critical Mail Customers Case Study: University of Nevada, Las Vegas

Questions?