United Electronic Recycling United Electronic Recycling

Agenda United Electronic Recycling Introduction Customer Benefits Why are we Recycling? What are we Recycling? Recycling Process Customer Engagement

United Electronic Recycling Introduction Eco Friendly – Good Earth Properly Recycle Electronic Equipment –Data Destruction –Audit and Report –Compliant Manner Zero Landfill Tolerance Initiative! Save Customers Time and Space Maximize Value of Reverse Logistics United with Companies of the same opinion

Customer Benefits Properly Recycle Electronic Equipment based EPA Standards Inventory Report of Equipment recycled Asset Disposal - Certificate of Data Destruction Relieves liability of improper disposal –Fines –ID Theft Reverse Logistics - Processing and Reporting Excellent Customer Service No Cost Solution Most of the time!

Why are we recycling? 23 States have passed legislation mandating statewide e-waste recycling 12 States currently have a landfill or incineration ban on electronic devices We are helping and preparing companies to comply

Major Eco Problem Over 20 lbs. Of E-Waste is Generated Per Person Annually The EPA Estimates Only 12.5% of E-Waste is Recycled and 87.5% Goes to a Landfill or Incinerator E-Waste is Highly Toxic CRT Monitors on Average Contain Nearly 8 lbs. of Lead Circuit Boards Contain Carcinogens and Heavy Metals United Electronic Recycling – Solving Problems Today

Types of Equipment we recycle Computers Laptops Plasmas LCD's Printers White Goods Light Bulbs Batteries Fax Machines Key Boards Mice Stereo Equipment All Business / Office Electronics Network Equipment Servers Telecom Equipment Cell Phones DVD Players Copy Machines Basically anything with a power cord or battery

Recycling Process Receive equipment, Weigh equipment, Inventory / Barcode equipment Separate into categories –Plastic, Glass and Metal Identify equipment that can be refurbished / reused (Highest form of recycling) –testing, repair, cleaning, make ready Market Products Resale Products –Reuse –Remanufacturing Zero Landfill Tolerance

Engagement Customer creates an Inventory list Sends list to ISR UER Logistics Manager –Coordinates shipping –Keeps customer informed and involved –Send all reporting and documentation to Customer Determine ongoing recycling volume –Repetitive Engagement Customer Service is our number one priority

Sales Plan United Electronic Recycling

Routes to Market Public Relations Account Representation Tele-Locators Vertical Markets Regional Concentration B2B Direct Warm Market Your Area of Expertise Multiple Routes to Market

Simple Process Find Company with “End of Life” Product –Complete a Work Order Form for pickup –Complete Inventory List Form –Send Forms to UER District Manager UER DM Responsibility –Estimates Amount of Customers Products for shipping (1/2 Pallet minimum) –Review all Form details to make sure it is complete –Turn into Joe Logistics Manager for pickup- Normally up to 2 weeks for pickup. –Profit Share of 30%, Plus, A Powerful Monthly Bonus Plan to qualify for. Commissions Paid Every Other Friday!

Find New Business General ISR, Independent Sales Representative 30% Profit Share for all received deliveries from a new Customer in the first 90 days 10% Residual of the New account, After the first 91 days of collecting Inventory! For As long as you are representing UER Plus a very lucrative bonus program

Bonus Program UER After Expenses (UAE) Range If UAE is $0 - $1500 If UAE is $1501- $3000 If UAE is $ $5000 If UAE is $ $25K Independent Sales Representative (ISR) Commission (per pay period) (every 2 weeks) ISR30% ISR Bonus Program (BP) (calculated monthly) (first figure the range $ and %, then pay range % for all UAE) ISR - BP 0%3% (3%uc) 6% (3%uc) 8% (2%uc)

ISR Example ISR base Profit Share of 30% will be paid in full every two weeks on payday. ISR will be given a bonus based on their overall monthly UAE. This is paid within 2 weeks from the previous month. –3% for volume over $1501 –6% for volume over $3001 –8% for volume over $5001 but less than $25,000 Example A –Lets say that an ISR had UAE of $3500 for the whole month, so they would earn $3500*30%=$1050 on Commission –For the ISR – BP this example puts the ISR in the 6% range –6% * 3500 = $210 –Totaling $1260 for that month for an ISR Example B –Lets say that an ISR had UAE of $6000 for the whole month, so they would earn $6000*30%=$1800 on Commission –For the ISR – BP this example puts the ISR in the 8% range –8% * 6000 = $480 –Totaling $2280 for that month for an ISR

Deal Example

United Electronic Recycling Training! United Electronic Recycling Training!

Training – Tele-locating * District Manager will direct to you to the location and Company’s to call. Tele-Locating Process and Responsibilities 1. Simply call and locate Company’s with Product! 2. Complete Work Order, including the inventory list form and send it to the District Manager for review for all new customers! (Must ½ pallet or more.) 3. Stay in contact with customer thru the entire process. Communicate the date and time of pickup with them. After pickup, get testimony and referrals and let them know they will receive COD and Survey to complete and save. 3. Complete Excel pipeline report for all True potential Prospects to call back on. to John every Thursday Evening 4.Attend Tele-locators conf. call each Friday at 8:30 am

Training Grand Opening 1.Have your “Grand Opening” by contacting all previous employers, business owners, colleagues that you currently know and bring them up to date what your doing. Many will point you in the right direction and want to help you! 2.Target a Past knowledgeable industry, such as Growing Medical Field, Educational Institutions, Insurance Companies, leasing Companies, Banking Association, etc… 3.Tele-Locating strategy is 50 Part-time,100+ calls per day for full time Isr’s, including follow-ups. 4.Find out and stick with the area your directed to call in. Find material in a close proximity of each other is key. 5.District manager will be directing who to call and where to call and directing you to a call list or technique.

Training District Manager will determine 3 Things when you Have a NEW Work Order! 1. Review the inventory List and make sure it is at least an ½ pallet or more 2. They will determine if they will be a charge for any material. Normally there is a $20 charge for TV Consoles and $10 charge for regular TV’s. There also could be a $5 charge for CRT Monitors, depending on the rest of the inventory and the quantity of CRT’s. If there is a charge we will give you a Invoice to send to the customer if agreeable with customer. 3. If everything looks good, then the Work Order is turned into Joe Foster who establishes the truck route/Logistics of pickup. Also sets Date and Time when there is a Full Truck of 10 pallets 4. DM will review and check to see if forms are complete etc…

Training – Telemarketing Script Other Scripts, Login at click loginwww.uerteam.com Username-uerteamrecycle Password- recycle Hello, this is John Doe, How are you today? I was needing your help please! I was calling regarding our “CORPORATE RECYCLE WEEK FOR COMPANIES LIKE YOURS, YOU KNOW “THE GO GREEN CRUSADE TO SAVE OUR ENVIRONMENT and wanted to find out who I would talk to regarding your “END OF LIVE, ELECTRONIC EQUIPMENT, SUCH AS Computers, printers & COPIERS ? Some times that could be the IT director, Procurement of the Environmental Director. …..Get the right contact on phone and repeat the same thing to them. If they have Product, get an idea of what and how much. Let them know that many companies charge for picking up, but we most usually can do it at no cost, see if you can get them to send of an inventory list! How many locations do you have? If they do not have any inventory now ask these questions before thanking them and moving on. 1.Can I send you a with link to our company for future needs? 2.Do you have any other companies or customers that could be updating their computer system or have downsized that might be a good referral for our Corp. Go Green crusade?

Training- Telemarketing Commonly asked Question & Rebuttals 1.How long have you been in business? Well the management team has 12 years collectively of experience in the industry and have goals to become the leading “Go Green” Recycling Company in the State! 2.What Certification do you have? We follow all EPA Compliances and Standards and We have initiated ISRI & completed FACTA Compliance Certification! 3.When will the pickup be. Normally you would say in about 2 weeks unless directed to something else. 4.What do you do with the hard-drives? We use a Department of Defense Software that wipes the information and provided you back with a Certificate of Destruction. *District Manager will be giving you a Question Test for training purposes.

Training- Tele-Locating Call List Here are the different Data Call List we use. 1. Our Company Business Directory site 2. Generate Call list from Internet 3. Chamber of Commerce Directory etc… 4. Telephone Book or Online Yellow Book 5. Reference USAReference USA

Training REQUIREMENTS 1. Keep Calendar Daily, weekly & monthly 2. Also a State Map is required to mark work orders to be Picked up from the work orders sent in! 3. Know and have all tele #’s for all Managers along with website address and customer power point presentation to be ed. 4. Your Goal is to Average 100 calls per day, 10 Work Orders per week, which equates usually to 1 truck filled with 10 pallets each week! 5. Contact Your DM most everyday to touch base with activity, results, progress and questions. 6. Complete a weekly report (Excel Pipeline) of contacts and results by , due Thursday Evening by 6 pm. 7. Attend Team Conf. Call every Friday at 8:30am A UER will be created for you thru Go Daddy! Be sure and set up a signature page when you get it. 9. A Professional greeting on your phone line will need to be set up. 8.Treat every prospect and customer with Total Respect.

Training United Electronic Recycling Contact Information 2800 E. Plano Parkway Suite 400 Plano Tx Sales Manager/Partner John Hayes District Tele-Locator Manager Geneva Osburn Internal Evaluator & Logistic Manager Joe Foster/Owner Office Manager Jerry Walker Other Partners Steve Foster Jason Keller