AP Halloween, 2010 NYU SCPS

To show successful and unsuccessful examples of ET concepts and tools in action at my previous work NYU SCPS

- Managing priorities - Critical Path Method - Leadership vs. management - Economics of Thinking + GPP - Managing projects - Win by nose / lose by nose NYU SCPS

In-store pickup NYU SCPS In 2008 Competitors implement manual in-store pickup 1)No online inventory check 2)About 40 minutes are needed to process an order 3)Manual confirmation

In-store pickup NYU SCPS After 2 years of research and development in 2009 Eldorado implements fully automate in-store pickup The better a leader is at taking the time to think through an initiative up front, the less expense he or she incurs for the organization on the long run.

NYU SCPS

In-store pickup NYU SCPS 1)Online inventory check 2)The share of in-store pickup order reached 65% in 10 months 3)Five 5 minutes are needed to process an order 4)Automated confirmation After 2 years of research and development in 2009 Eldorado implements fully automate in-store pickup

In-store Pickup System Store stuff Leadership 80% 20% 80% of an organization's ability is driven by its systems and structure, and only 20% by its people BIG PICTURE (50,000 feet) view NYU SCPS

– administered – maintained – focused on systems and structure – relied on control – had a short-range view – asked how and when – had his eye on the bottom line – imitated – accepted the status quo – was the classic good soldier – did things right

NYU SCPS

– innovates – is an original – develops – focuses on people – inspires trust – has a long-range perspective – asks what and why – has his eye on the horizon – originates – challenges the status quo – his own person – does the right thing

NYU SCPS

– innovate, originate and develop – administer, maintain – focus both on systems and on people, inspire an atmosphere of trust – have a long-range perspective – challenge the status quo – be original and your own person – do the right thing not only things right

NYU SCPS

2

AlexJohnMariaJack NYU SCPS

AlexJohnMariaJack AlexJohnJackAlexJohn NYU SCPS

AlexJohn Maria Jack AlexJohn Jack Alex John NYU SCPS

Visual progress tracking Legend AntonP o 1 - project 1 (40%) P o 2 - project 2 (95%) AlexP project 1 (75%) P project 2 (10%) John P project 1 (25%) P project 2 (75%) Nick P project 1 (75%) A assist Alex w/P.2 A assist Jack w/P.2 Jack P project 1 (75%) P project 2 (50%) Maria P project 1 (75%) A assist Alex w/P.2 S - study till 10/12 NYU SCPS

Jun ‘09 – Eldorado launches tweeter activity 1

1 Oct ‘09 – Eldorado has 800 followers Oct ;09 – Mvideo launches tweeter activity 2 NYU SCPS

Jun ‘09 – Eldorado launches tweeter activity 1 Oct ‘09 – Eldorado has 800 followers Oct ;09 – Mvideo launches tweeter activity Jan ‘10 – Mvideo hires social networks specialist 2 3 NYU SCPS

Jun ‘09 – Eldorado launches tweeter activity 1 Oct ‘09 – Eldorado has 800 followers Oct ;09 – Mvideo launches tweeter activity Jan ‘10 – Mvideo hires social networks specialist 2 3 Mar ‘10 – Mvideo launches Facebook face 4

NYU SCPS Jun ‘09 – Eldorado launches tweeter activity 1 Oct ‘09 – Eldorado has 800 followers Oct ;09 – Mvideo launches tweeter activity Jan ‘10 – Mvideo hires social networks specialist 2 3 Mar ‘10 – Mvideo launches Facebook face 4 Oct‘10 – Eldorado has 1174 followers (Twitter) 5

NYU SCPS Jun ‘09 – Eldorado launches tweeter activity 1 Oct ‘09 – Eldorado has 800 followers Oct ;09 – Mvideo launches tweeter activity Jan ‘10 – Mvideo hires social networks specialist 2 3 Mar ‘10 – Mvideo launches Facebook face 4 Oct‘10 – Eldorado has 1174 followers (Twitter) 5 Oct‘10 – Mvideo has 2378 followers (Twitter)

NYU SCPS You lose by nose when you underestimate importance of details

NYU SCPS Kick-OffXA Web development - preparation8BA Web development32CA Web development - testing3DA Product Catalog Development19EA In-House IT Development11FA Marketing and advertising13GA Content Concept2HA Copyriwting3IF Testimonials2JF Graphics3KF Methodology14LA HR8MA Legal4NA LaunchXOALL except H, B, C

NYU SCPS43 weeks

NYU SCPS43 weeks

NYU SCPS Web development - preparation4BA Web development16CA Web development - testing2DA Product Catalog Development19EA In-House IT Development11FA Marketing and advertising13GA Content Concept2HA Copyriwting3IF Testimonials2JF Graphics3KF Methodology14LA HR8MA Legal4NA Stage 2 Requrements Development4PA LaunchXOALL except H, B, C, P Stage 2 Web development16QO,P Stage 2 Web development - testing2R Stage 2 In-House IT Development21S Stage 2 LaunchXTS,R

NYU SCPS43 weeks

NYU SCPS43 weeks GO Live 21 weeks!

NYU SCPS - Managing projects - CPM - Leadership vs. management - Economics of Thinking + GPP - Managing priorities - Win by nose / lose by nose

Anton Permogorov Halloween, 2010 NYU SCPS