WorkKeys Overview November 19 & 20, 2013 Michael Flanigan

Agenda About ACT WorkKeys Overview Test Administration Guidelines CTE Integration Q&A

ACT, Inc. Mission: “Helping People Achieve Education and Workplace Success”

Job Analysis Define Your Workforce Assessments Assess Your Workforce Training & Curriculum Develop Your Workforce Certification Certify Your Workforce Research & Analytics Understand Your Workforce Work Readiness System

The Most Comprehensive Assessment of Workplace Skills Communication Business Writing Listening Reading for Information Writing NEW! Personal Skills Performance Talent Fit Problem Solving Applied Mathematics Applied Technology Locating Information Observation Interpersonal Skills Teamwork

Assessment Details Test TitleTiming Applied Mathematics Reading for Information Locating Information Internet Version: 55 minutes Paper and Pencil : 45 minutes

Level Scores

Scale Scores

The National Career Readiness Certificate Locating Information Reading for Information Applied Mathematics 85% of profiled jobs utilize all of these skills

ACT policies and procedures Protect integrity of testing program Protect you from allegations

#1 priority for test administrators is TEST SECURITY

High Stakes Tests Job seekers Promotions WorkKeys tests can make the difference!

WHY is security so important? Fairness Expense

Security Issues

WHO administers WorkKeys tests? Authorized personnel only Trained in standardized test administration Qualified, reliable proctors 1 per 25 maximum

Relatives Testing Prior access, so no relatives Not in the same rooms Avoids appearance of conflict of interest Protects staff and related examinees Son Cousin Brother Niece Nephew Daughter Sister

WHERE does test administration take place? Testing rooms appropriate seating facing forward no distractions

Accommodations Requests Documentation (must submit prior to testing): collect, review, keep note link between disability and ability to take the test determine appropriate accommodation Report of Accommodated Assessment (

Other Accommodations Available for Paper and Pencil Testing Reader Sign Language Interpreter Braille Extended time

Technical Requirements How to Use This Checklist: Verify your systems meet all hardware/software requirements as shown below. Confirm browser settings are correct on each workstation to be used. Verify that bandwidth to the workstations meets minimum requirements. Determine the published bandwidth (throughput to the Internet) that is available to the testing lab by involving your network administrator/engineer. Investigate the number of workstations outside the lab that will be sharing your throughput at the same time candidate testing will be provided. Verify the published throughput by utilizing the instructions in this document for throughput testing. From your data, determine a best estimate of the bandwidth expected to be available during WorkKeys testing. Recognize that this is only an estimate. Various factors outside of your control can have an impact on available bandwidth. Here are two examples (this list is abbreviated/not all inclusive): Network connectivity can be disrupted for various reasons (including at your Internet Service Provider location). Anyone accessing the Internet from your site may decide to perform a large download at the time of testing. Note: Reducing the number of workstations able to use the shared bandwidth during test delivery should be a goal. Verify all remaining requirements presented in this document by checking off each one. Perform practice test to verify successful delivery of a WorkKeys exam. Web Browsers Testing Workstations and Administrator URL (except Reports Portal – see below) Microsoft Internet Explorer 7 & 8 Firefox 2 Administrative Reports Portal Microsoft Internet Explorer 7 & 8 (Firefox is not supported for the Reports Portal) Operating Systems Windows 7 Windows XP with current service packs applied Microsoft Windows Vista Home Premium MAC OS 10.x.x (using the Firefox web browser only)

Equipment for Testing Wooden pencil with good eraser Collect and shred! Basic four function calculator

Admitting Examinees Direct examinees to seats Alphabetical OK Left/right and front/back Be “directive” about it Personal recognition by staff Not friends or parents Not via phone calls Current official photo ID

Match Criteria Last name Month of birth Day of Birth Examinee ID First name

During Testing Read only Manual Walk around room Discourage prohibited behavior answer questions Must not engage in non- test related activities: Read books Talk casually No food or drink in test room

During and After Testing NO discussion of items including with examinees, friends, coworkers. Do the best you can. Do the best you can. Do the best you can. Do the best you can.

Irregularities Technical issues Examinee illnesses Irrational behavior Document everything! Prohibited behaviors Creating disturbance Giving/receiving help Calculator issues Cell phone If security breach Call ACT 800/ ASAP!

Checking in materials for paper and pencil testing Pack/Return Slip Note Discrepancies Secure Storage Save boxes

Security of materials for paper and pencil testing Check-in immediately “Two Lock Rule” Treat as you would a large sum of $MONEY $ Documented “Chain of Custody”

Sample test directions for paper and pencil tests

Sample Answer Folder

Local Items

Exact timing of tests of paper and pencil tests Use more than one timepiece Time each room individually No “central” timing Don’t miss 5-minute warning

Extended-time testing procedures Never left unattended for paper and pencil testing and Internet Version For paper and pencil testing a reader for accommodations also serves as test administrator

Quick Start Guides/Training Modules User ID: Admin Password: Training

WorkKeys Administrator Training WorkKeys Internet Version Users Guide

Test Site Staff WorkKeys Manual Verification Fax it back to ACT

Expectations and Objectives

Training Tasks Module 1: WorkKeys Internet Version Quick Start Guide Required Modules: 2 hours

Sample Training Page

Training Realms User ID: Training123 Password: Training123

How to Integrate Part of curriculum How to use End of course

WorkKeys Set Up Apply PNP order form Training

Contact Us 1/800-WORKKEY ( )