NewYork-Presbyterian Overview Andrea Dacquıno MBA Executıve Dırector Global Servıces

NewYork-Presbyterian (NYP) A Not-For-Profit Academic Medical Center Committed to Our Complex Mission of Patient Care, Teaching, Research, and Community Service Primary Affiliate of two Ivy League Medical Schools 1

Affiliation with Two Premier Medical Schools 1771 – New York Hospital 1898 – Cornell University Medical College (Now Weill Cornell) 1927 – Affiliation Agreement 1868 – Presbyterian Hospital 1767 – Columbia University College of Physicians & Surgeons 1911 – Affiliation Agreement Both highly ranked by U.S. News Pre-Merger Excellence in Clinical Care, Research & Edu. Since 1920’s New York Hospital & Cornell University Medical College (Now Weill Cornell) 1st Pap Test for Cervical Cancer Synthesis of penicillin Largest Burn Center in Nation World-Renowned IVF Program Presbyterian Hospital & Columbia College of Physicians & Surgeons Apgar Score - Newborn Assess. 1st Pediatric Heart Transplant at Babies Hospital NCI-Designated Comprehensive Cancer Center History Columbia University began as King's College, which was founded in 1754 by royal grant of George II of England "for the instruction of youth in the Learned Languages, and the Liberal Arts and Sciences". The American Revolution interrupted its program, but in 1784 it was reopened as Columbia College. In 1912 the title was changed to Columbia University in the City of New York. King's College organized a medical faculty in 1767, and was the first institution in the North American Colonies to confer the degree of Doctor of Medicine. The first graduates in medicine from the College were Robert Tucker and Samuel Kissarn, who received the degree of Bachelor of Medicine in May 1769, and that of Doctor of Medicine in May 1770 and May 1771, respectively. Instruction in medicine was given until interrupted by the Revolution and the occupation of New York by the British, which lasted until November 25, 1783. In 1784 instruction was resumed in the academic departments, and in December of the same year the medical faculty was reestablished. In 1814 the medical faculty of Columbia College was merged with the College of Physicians and Surgeons, which had obtained an independent charter in 1807. In 1860, by agreement between the Trustees of the two institutions, the College of Physicians and Surgeons became the Medical Department of Columbia College, from that time on the diplomas of the graduates were signed by the President of Columbia College as well as by the President of the College of Physicians and Surgeons. The connection was only a nominal one, however, until 1891, when the college was incorporated as an integral part of the University. Since September 1917, women have been admitted to the College on the same basis as men. 1998: NewYork-Presbyterian Hospital Over 1,600 residents 120 ACGME-accredited programs Single-site GME provider

One Academic Health Center: NYP Snapshot 2012 Operating Statistics Certified Beds 2,600 Discharges 117,358 Births 12,758 Ambulatory Surgery Cases 69,258 Emergency Department Visits* 215,946 Outpatient Visits 1.5M Employees 20,145 Faculty Physicians** 4,332 Residents 1,957 Financials Revenue $3.9B Centers of Excellence CHILDREN’S CARDIAC DIGESTIVE NEUROSCIENCES ONCOLOGY TRANSPLANT 2010 Discharges: 117,839 --- Births: 12,797 --- Ambulatory Surgery Cases: 63,696 --- Emergency Department Visits: 230,474 Ambulatory Care Network Visits: 659,646 --- Other Outpatient Encounters: 809,580 --- Employees: 19,376 --- Faculty Physicians: 3,977 Revenue: $3.5 B --- Operating Margin: 3% --- Charity Care: $110.8 M --- Care for 1 out of 4 or 5 patients in Manhattan (21% of market share) One of the premier health care facilities in the world. The largest non-profit, non-sectarian healthcare system in the US and largest hospital and private employer in NYC KEY MESSAGE: NYP has many centers of excellence which provide highly specialized services. We provide highly specialized services including burn, trauma, heart care, and transplant programs; and treat patients with rare conditions to name a few. We have established the centers of excellence to better serve patients and conduct research in those specific areas involving various professionals and across the centers. With a focus on providing high-level quality service to our customers, we have termed all our specialty centers, Centers of Excellence – because of the excellent services we provide, as well as the excellent employees who provide them. Let talk about the centers written in red and mention the ratings. *excludes ED admissions **includes Housestaff 3

The Six Campuses of NYP Morgan Stanley Children’s Hospital KEY MESSAGE: Other Hospital locations: Ambulatory Care Network (ACNs) and 38th Street ACNs provide community access to comprehensive care Emphasis of the ACNs is prevention and health education SAMPLE SCRIPT: In addition to these five major sites/centers, the Hospital also operates Ambulatory Care Network, with the goal to enhance the community access to comprehensive, affordable health, family oriented primary care emphasizing prevention and health education. ACNs help us to increase the number of physicians serving the community throughout the metropolitan area. The 38th Street location houses Information Technology (IT), Community Health Plan, Accounts Payable, Finance and some of departments of Human Resources like Benefits and Compensation. Lead Facilitator Note: Facilitator can mention 57th St. location and 61st St. (External Affairs offices.) Morgan Stanley Children’s Hospital Columbia University Medical Center Weill Cornell Medical Center Payne Whitney Westchester The Allen Hospital Lower Manhattan Hospital

Payne Whitney Westchester The Allen Hospital Payne Whitney Westchester NYP Columbia University Medical Center NYP Weill Cornell Medical Center Morgan Stanley’s Children’s Hospital Lower Manhattan Hospital

NewYork-Presbyterian Healthcare System Facilities 32 Discharges 502,875 Employees 52,889 Physicians 10,000 Care for NY Metro Area 21% of Discharges KEY MESSAGE: New York-Presbyterian Healthcare System extends throughout the metropolitan area. A federation of over 18,000 physicians and 41 top-quality hospitals, specialty institutes throughout the major metropolitan area and beyond One of the largest healthcare systems in the United States SAMPLE SCRIPT: So far we’ve talked about the Hospital and its various locations. Now, let’s turn our attention to the NYP Healthcare System and share with you how it fits with the Hospital. To help meet the healthcare needs of residents throughout the metropolitan area and help us extend our reach, the NewYork-Presbyterian Hospital has developed the NewYork-Presbyterian Healthcare System, one of the largest healthcare systems in the United States. It is a federation of over 18,000 physicians from 41 top-quality hospitals including the five sites of New York-Presbyterian and four sites of Methodist Houston, as well as other specialty institutes like acute rehabilitation and long term care facilities. All of these institutions must meet the high quality standards of our Hospital. Although these institutions operate separately, they share clinical knowledge and transfer patients among the centers. Supplemental notes for lead facilitator: The NYP Healthcare System’s annual revenues reach $5.5 Billion and 5 Million patients are treated throughout all the system facilities. Affiliated healthcare institutions include: acute-care and community hospitals, continuum-of- care facilities, home-health agencies, ambulatory sites and specialty institutes. *Facilities include hospitals, nursing homes, & specialty institutions

NYP Performance Ranked by U.S News as a top hospital for more than 10 consecutive years More physicians named to Castle Connolly’s list of  America's Top Doctors than any other hospital in the U.S. 12th straight year NYP has the most physicians listed in New York Magazine's "Best Doctors“ survey Most Rankings in NY Metro-Area in the U.S. News Best Children’s Hospital annual survey

Among the Best – U.S. News & World Report Top 3 Cardiology and Heart Surgery Nephrology Neurology and Neurosurgery Top 5 Urology Psychiatry Top 10 Gastroenterology and GI surgery Diabetes and Endocrinology Pediatric Neonatology Pediatric Cardiology and Heart Surgery Pediatric Diabetes and Endocrinology

The Most “Top Doctors” 270 Top Doctors from NewYork-Presbyterian Asked ~250,000 Physicians: Those "to whom you would send members of your family." 270 Top Doctors from NewYork-Presbyterian (More Than Any Other Hospital in the United States) NewYork-Presbyterian Hospital 270 Hosp. of the U of Pennsylvania 184 Johns Hopkins Hospital 173 NYU Medical Center 144 Mount Sinai Medical Center 131 Cleveland Clinic Foundation 107 MD Anderson Cancer Center 103 Latest Castle Connolly statistic as of 7/9/2013: 270 NYP doctors are recommended by peer physicians nationally 696 are recommended by peer physicians in the local NY metro area Source: Castle Connolly Medical Ltd. Survey, 2012 Edition

Advancing Care Service Line-Driven Program Innovation State-of-the-Art, Patient-Centric Facilities Leading Edge Clinical Technology Integration with Information Technology Advancing care to improve the patient experience We must continue to invest in space, people and programs, and technology. Specifically: state-of-the-art, patient-friendly buildings and facilities new and innovative programs driven by our clinical Service Lines cutting-edge medical technology and equipment Information Technology that enables easy sharing of information among care providers Construction completed on Vivian & Seymour Milstein Family Heart Center at Columbia Construction completed on 14th flr Greenberg & Advanced Therapeutics Services Center at Weill Cornell First Avenue building to recruit/house top clinical talent moving quickly is now open IT projects continuing across the Institution: Physician Order Entry Nursing Documentation New CIS and PACS BIS & Management Portal Single Registration System Enterprise-wide Master Patient Index

Sample of NYP’s Leading Edge Procedures Robotic Prostatectomy Diabetes/Metabolic Surgery Transplants - # 1 in the United States Living Donor, Cadaveric & Incompatible BMT (Allogeneic & Autologous) Minimally Invasive Lung Cancer Resection Neurosurgery for Aneurysms, Tumors, Complex Spine, Parkinson’s Cardiac: Defibrillators, Ablations, Percutaneous Valve Replacement Partial Nephrectomy for Renal Cell Cancer Bariatrics & Complex Abd. / Intestinal Procedures

Personal Electronic Medical Record

The Patient is at the Core of All We Do “ In addition to our excellent reputation for quality of care, we want to be second to none in the service we provide to our patients.” ─ Herbert Pardes, MD Executive Vice Chairman, Board of Trustees

Department Overview Global Services at NewYork-Presbyterian assists medical providers, corporations, and individuals with access to the healthcare services and expertise of the Hospital and its physicians worldwide. Global Services offers the following services and programs: Global Patient Services Global Health Navigator Corporate Health Executive Health Provider Collaborations

Patient Services Global Patient Services Our Global Patient Services team assists thousands of patients every year, from around the world, traveling to NewYork-Presbyterian by coordinating medical services and providing concierge support. Our Global Patient Services team: Regional Coordinators Financial Counselors Referral Liaisons

Patient Services Patient Services Emine Akkoc Tanseli Atilgan

Patient Services Global Patient Services Schedule physician and other clinical appointments and tests Escort patients to appointments and tests Explain and interpret medical information and procedures Facilitate communication between referring physicians and NYP physicians Organize emergency transport services (e.g. air ambulance) for critically ill patients Recommend and arrange stays at hotels, furnished apartments, and on-site facilities Assist families in understanding the cost of care

Luxury Accommodations and Amenities

Programs Global Health Navigator Corporate Health Executive Health Provides worldwide medical assistance 24/7, as well as concierge support for medical services at NYP. Corporate Health Assists employees with access to healthcare at NYP, as well as design innovative programs with corporations to improve employee health and well-being. Executive Health Comprehensive and personalized physical exam and wellness program to help achieve personal health goals. Provider Collaborations Partnerships with international healthcare institutions to advance clinical care and offer training for physicians and healthcare providers.

Teşekkürler! Contact Us Mr. Andrea Dacquino, MBA Executive Director, Global Services New York, USA Email: and9130@nyp.org Office Number: +1-212-746-9200 Web: nyp.org/globalservices Teşekkürler!