© The ATHENA Consortium. CI2: The ATHENA Interoperability Framework Module 2: e-Procurement Scenario Furniture Sector 2

2 © The ATHENA Consortium. E-Procurement Scenario This unit is structured as follows: Interoperability Issues Scenario Description Architecture of Solutions

3 © The ATHENA Consortium. Scenario Description Business context Involved actors Processes Customer Retailer Manufacturer Supplier MANUFACTURER RETAILER SUPPLIER CUSTOMER Looks for furniture Invoice Delivery R5. Delivery Note Customer Communication M5. Delivery M1. Request for Quotation M2. M3. M4. Order R3. R4. Order R1. Request for Quotation R2. M6. R7. Delivery

4 © The ATHENA Consortium. Furniture Sector The furniture industry is one of the largest manufacturing industries in the EU. Provides employment for around 1 million people.

5 © The ATHENA Consortium. Organisations This scenario is based on the experience of: AIDIMA – Furniture technology institute PERMASA – Furniture manufacturer

6 © The ATHENA Consortium. E-Procurement The business example addresses an e-Procurement scenario for producing and selling furniture. E-Procurement is the term used to describe the use of electronic methods in every stage of the purchasing process.

7 © The ATHENA Consortium. Scenario Objective The objective is to facilitate the interoperability among e-Business services and the implementation of the integration mechanisms. RETAILER SUPPLIER MANUFACTURER CUSTOMER Looks for furniture Invoice R5. Delivery Note Customer Communication M5. Delivery M1. Request for Quotation M2. M3. M4. Order R3. R4. Order R1. Request for Quotation R2. M6. R7. Delivery

8 © The ATHENA Consortium. Actors Within the e-Procurement Scenario there are four different participants: RetailerSupplierManufacturer Customer

9 © The ATHENA Consortium. Processes Within this scenario we consider four processes: 1. Order 2. Manufacturing 4. Shipping 3. Procurement

10 © The ATHENA Consortium. Order Process SUPPLIER R1: Request for Quotation R2: Quotation R3: Order R4: Order Confirmation RETAILER CUSTOMER MANUFACTURER Interior Decoration Project Looks for furniture

11 © The ATHENA Consortium. Procurement Process M1: Request for Quotation M2: Quotation M3: Order M4: Order Confirmation M5: Delivery Note M6: Invoice SUPPLIER RETAILER CUSTOMER MANUFACTURER

12 © The ATHENA Consortium. Customer Communication Manufacturing Process RETAILER SUPPLIER MANUFACTURER CUSTOMER

13 © The ATHENA Consortium. Shipping Process R5: Delivery Note R6: Packaging List Invoice MANUFACTURER SUPPLIER CUSTOMER RETAILER Delivery R7: Invoice

14 © The ATHENA Consortium. Interoperability Issues Interoperability issues are problems concerning interoperability extracted from analysis of business scenarios.

15 © The ATHENA Consortium. Process Category Interoperability Issues Shorten time from order to delivery Supplier rating

16 © The ATHENA Consortium. Knowledge Category Interoperability Issues Confusion resulting from poor product descriptions Missing information, both from supplier and buyer

17 © The ATHENA Consortium. Data Category Interoperability Issues Repetitive manual process for regular bulk orders.

18 © The ATHENA Consortium. Architecture of Solutions Retailers & Suppliers PERMASA IT Consultants BPM Consultants Users (Internal & External) Management IT Department POP* Metis MO 2 GO GRAI UML POP* Profile ARIS MPCE Repository Joint modelling to collect requirements DRDS

22 © The ATHENA Consortium. This course has been developed under the funding of the EC with the support of the EC ATHENA-IP Project. Disclaimer and Copyright Notice: Permission is granted without fee for personal or educational (non-profit) use, previous notification is needed. For notification purposes, please, address to the ATHENA Training Programme Chair at In other cases please, contact at the same e_mail address for use conditions. Some of the figures presented in this course are freely inspired by others reported in referenced works/sources. For such figures copyright and all rights therein are maintained by the original authors or by other copyright holders. It is understood that all persons copying these figures will adhere to the terms and constraints invoked by each copyright