Procurement Forum January 16, 2014

SP R

THE OLD WAY “CO-OPS” Furniture: Educational / National IPA03/04/2015 Moser Corporation- Sagus/Artco-Bell No Tim O'Brien Furniture: Educational / PSS E&I/PSS12/31/2016 Hubble-Mitchell & Assoc HMI-Teknion No Tim O'Brien Furniture: Office / U.S. Communities 12/31/2020 Norman Company - Haworth No Tim O'Brien Furniture: Office / U.S. Communities 12/31/2020 LaHarpe's Office Furniture - Knoll No Tim O'Brien

BID OPENING ONE HUNDRED SIX MANUFACTURERS RESPONDED

THE NEW WAY

MANY MORE CHOICES “NINETY NINE” MANUFACTURERS WITH MORE TO COME Herman Miller TEN FURNITURE CATEGORIES FORTY FURNITURE SUB-CATEGORIES

OVER THIRTY DEALERS STATEWIDE multiple dealers to choose from for most manufacturers SICO School Specialty Kimball Today's Office Kimball Today's Office Northwest Kimball David Martins Off. Int JSI-Jasper Seating School Specialty JSI-Jasper Seating La Harpes JSI-Jasper Seating Norman Company Fort Smith JSI-Jasper Seating Norman Company Bentonville Chrom Craft La Harpes Chrom Craft Moser Corporation Chrom Craft Innerplan Chrom Craft Colemans Office Products Chrom Craft Today's Office Chrom Craft Butler Furniture Chrom Craft Outlet Store Chrom Craft South AR Business Solutions Chrom Craft Norman Company Fort Smith Chrom Craft Innovative Business Furniture Chrom Craft Pettus Office Products Chrom Craft Sharp Office Supply Chrom Craft EVO Business Environments Chrom Craft Innerplan NW Chrom Craft Norman Company Bentonville Chrom Craft Today's Office Northwest

TO A COMPUTER NEAR YOU

PROPOSED WEB SITE FLO-CHART

DELIVERY INSTALLATION & Ordering Entity must specify one of three delivery methods on their purchase order Ordering Entity must specify one of three delivery methods on their purchase order 1. Drop Shipped: Offloaded by carrier to a designated 1. Drop Shipped: Offloaded by carrier to a designated location location 2. Inside Delivery: Offloaded, un-boxed, and placed in 2. Inside Delivery: Offloaded, un-boxed, and placed in pre-determined location/s within the building pre-determined location/s within the building 3. Delivered and Installed: Installation of product in 3. Delivered and Installed: Installation of product in accordance with approved plans and/or accordance with approved plans and/or specifications specifications All delivery and installation charges must be shown as a separate line item on all quotes and invoices All delivery and installation charges must be shown as a separate line item on all quotes and invoices Installation Company is not responsible for the removal of existing furniture unless requested by the ordering entity Installation Company is not responsible for the removal of existing furniture unless requested by the ordering entity Inform the delivery/installation company of any unusual circumstances e.g., elevator not available, after hours work requirement, etc. Inform the delivery/installation company of any unusual circumstances e.g., elevator not available, after hours work requirement, etc. As a general rule, installation labor charges should be approximately three percent of the list price. As a general rule, installation labor charges should be approximately three percent of the list price.

OFFICE SUPPLY CONTRACT Effective February 1, 2014

2 great options!!!! Goddess Products/Office Depot – New website; phased approach. Agencies will be contacted about the migration. All setup & approvals that you currently have will transfer into the new system. – Orders, returns & invoices will be processed by Goddess, Office Depot will make the deliveries. – Product codes (SKU numbers) will remain the same. – Office Depot in-store purchases will remain the same. Government Supply Services – Both are certified minority suppliers – Strong contractual pricing – Customer oriented – Timely deliveries

AASIS Material Master Cleanup Project

Overview of the Problem What’s the problem? – Material data is difficult to use Hard to find – Not enough usable items Bad descriptions – Incomplete – Too generic – Non-standard – Good reporting not possible Poor data in Purchasing documents Too much free-form text Incorrect accounting information

Overview of the Solution

What we are doing Matching NIGP Codes to AASIS Materials – Stock items – Contract items – Frequently purchased items – Agency identified items

What we need from you High volume, everyday, items purchased Agency Wish-List items Repetitive items We need your assistance to make the system work better for you

Contact us Reba Thomas

Equipment Maintenance Management Program State of Arkansas

Administrative Burden Various Renewal Dates Numerous Purchase Orders Management Reporting Vendor Accountability Common Issues: Typical Situation Scanner SERVICE CONTRACT x Spectrometer SERVICE CONTRACT x Microscope SERVICE CONTRACT x Server SERVICE CONTRACT x Fire Alarm SERVICE CONTRACT x Computer SERVICE CONTRACT x Phone System SERVICE CONTRACT x Printer SERVICE CONTRACT x Fax Machine SERVICE CONTRACT x In order to manage the risk of equipment breakdown, maintenance and repair after the initial warranty period, government agencies usually purchase individual maintenance service contracts or an extended warranty from the equipment manufacturer or third party service vendor. Maintenance contracts can expensive and difficult to administer Service options can be limited Difficult to calculate the return on service contract investment 2

Remi’s Value Proposition  Provides a strategic alternative to traditional original equipment manufacturer and third party maintenance service contracts.  Consolidates existing electronic equipment service contracts into ONE comprehensive maintenance management program.  Eliminates the inefficiency of having to manage multiple service contracts from various manufacturers.  Delivers guaranteed cost savings and reduces the administrative time spent on administrative tasks associated with procuring maintenance service contracts. OEM SERVICE CONTRACT x x x x x x Remi provides one comprehensive professional service agreement that replaces multiple existing maintenance service contracts. 50

Program Benefits Cost Reduction Reduces current maintenance contract expenditures by 27%. Reduces Administrative Time Reduces the time spent administrating multiple service contracts from various equipment manufacturers and service vendors. Guaranteed Budget Maintenance budgets can be planned with fixed annual costs rather than the fluctuating costs and expensive “surprises” of other maintenance programs. Life Cycle Management Manages the maintenance of your equipment portfolio assuring decreased cost, increased equipment uptime, and maximize useful life expectancy. Visibility Real-time, online reports enable you to more effectively analyze the quality of the repair service and the performance of the equipment and service vendor. Service Management Delivers an unbiased vendor solution that allows you to use your preferred service vendor while managing each service event from start to finish. 4

How the Program Works Option #1: Self Service Procedure Option #2: Dispatch Procedure

Online Reporting System (Remi Online)  Remi Online will give you the ability to assess, evaluate, control, and act upon all information related to your equipment maintenance program.  All program transactions, equipment maintenance activity, and vendor information is available through a secure web based system.  Remi Online has been instrumental in helping our clients make informed, accountable and fact-supported decisions for directives ranging from vendor assessment, equipment life cycle review, equipment utilization, & new equipment purchases. Some of the reports available include:  Schedule of Covered Equipment  Vendor Invoice Reports  Vendor Payment Reports  Preventative Maintenance Reports  Repair History Reports  Location Specific Performance Reports  Modality Specific Performance Reports  Vendor Specific Performance Reports 53

Typical Equipment Covered General Office Information Technology Research/Laboratory Medical/Clinical Communication Mail Room Printing Security Basically any electronic system 7

Why Choose Remi?  Remi is widely recognized as the leader in this unique industry and has successfully delivered the largest and most complex Equipment Maintenance Management Programs (EMMP) implemented in the government sector.  Remi has developed a vast proprietary database and robust online interface (Remi Online) with over 15 years of repair/maintenance history.  Remi’s proven methodologies, in-place systems, and experienced staff that have successfully managed some of the country’s largest and most complex cost reduction initiatives.  In 2012, Remi received the Inc Award for being one of the country’s fastest growing privately-held companies. Additionally, last year Remi was recognized by the Charlotte Business Journal as one of the years fastest growing privately-held companies in Charlotte. Remi’s Headquarters in Charlotte, NC 55

For more information contact: Brandon Childress (704) For more Information 56

AR NIGP Conference March 30 – April 1 Holiday Inn Airport  Educational sessions  Vendor expo  Networking opportunities

Next Forum February 20, :00 – 11:30 UA Cooperative System Auditorium – 2301 S. University Ave, Little Rock