Revitalized Growth through Program Quality Enhancement Council Strategic Planning Indaba September 2014

1-888-SCOUTS-NOW | scouts.ca | SCOUTS-OUI Scouts Canada

1-888-SCOUTS-NOW | scouts.ca | SCOUTS-OUI Strategic Planning Indaba Theme: Revitalized Growth through Program Quality Enhancement Objectives: Engage Scouts Leadership team in establishing Chinook Council as the Premier youth organization of choice in Southern Alberta. Leverage the knowledge, skills and creativity of Chinook volunteers staff to help inform the 2015 plan

1-888-SCOUTS-NOW | scouts.ca | SCOUTS-OUI Outcomes

1-888-SCOUTS-NOW | scouts.ca | SCOUTS-OUI Agenda

1-888-SCOUTS-NOW | scouts.ca | SCOUTS-OUI Agenda

1-888-SCOUTS-NOW | scouts.ca | SCOUTS-OUI Agenda

1-888-SCOUTS-NOW | scouts.ca | SCOUTS-OUI Safety Moment

1-888-SCOUTS-NOW | scouts.ca | SCOUTS-OUI Welcome & Congratulations Laurie Androsoff Cam Welsh Kerry Black Brenda Price Arlette Watwood Dave Forbes Lorne Buchwald Steve Uwazny Linda Rose Melissa Foster

1-888-SCOUTS-NOW | scouts.ca | SCOUTS-OUI Alberta / NWT Council Support Council Executive Director Douglas MacDonald Service Areas Northern Lights Council Chinook Council Over 12,000 youth Almost 5,000 Scouters 350+ Groups Alberta Northwest Territories Area Support Managers Jennifer Hanrahan (NLC) Ugie Ifesi (Chinook) Tom Spackman (Chinook) Crysta Westoby (NLC) ASM (Chinook) ASM (Northern Lights) Outdoor Programs Blake Edwards (Chinook)

1-888-SCOUTS-NOW | scouts.ca | SCOUTS-OUI Prairie Service Centre Operations Manager: Christopher Dougherty Location: Edmonton Calgary Functions: Receive, Record, Review, Report Registration Finance Reservations Property Management Record Business Services

1-888-SCOUTS-NOW | scouts.ca | SCOUTS-OUI Celebrate: 2014 Success Camp Gardner Recovering Growth: ~5% Ready 2 Serve (R2S) Area Support Re-Alignment Recognition

1-888-SCOUTS-NOW | scouts.ca | SCOUTS-OUI Council Service Team

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1-888-SCOUTS-NOW | scouts.ca | SCOUTS-OUI Facts about Chinook Council Largest council in Canada –7009 Full Time youth (up from 6926: +1%) –635 Short Term (up from 221) –Total: 7521 Youth up 4% –2538 Active registered volunteers (vs. 3603) –~630 sections in 205 groups

1-888-SCOUTS-NOW | scouts.ca | SCOUTS-OUI Chinook Council: Our Strategy Chinook Council aims to grow its membership to more than 10,000 well-rounded youth by 2018 and be recognized as the premier youth adventure organization in Alberta In support of this, every choice that people within the council make will: Support the Scout Method, with an emphasis on the outdoors as a key learning resource Support the rollout of the Canadian Path, with an focus on youth leadership and helping adults transition from “leader” to “Scouter” Measurably improve the quality of our programs & the capability of our Scouters Help our organization diversify & support the communities that we work in Contribute to the sustainability and financial health of our organization at all levels

1-888-SCOUTS-NOW | scouts.ca | SCOUTS-OUI Strong Resources & Brand: Become a sustainable, healthy, financially-viable business by developing alternative revenue streams and leveraging our differentiated holistic program and Scouting brand. Support & Engagement: Develop our volunteers into committed, empowered, skilled, collaborative Scouters – aligned to our strategy and provided the with the line of sight, tools to stay engaged. Youth & Safety Leadership: Enable a culture of safety, youth leadership, learning by doing & embracing diversity – partnering with our communities Program Relevance: Become the program of choice to deliver well-rounded youth with a focus on problem solving, outdoor adventure, community partnership & use of the Scouting method. 4 Council Strategic Objectives Chinook Council aims to grow it’s membership to more than 10,000 well-rounded youth by 2018 and be recognized as the premier youth adventure organization in Alberta

1-888-SCOUTS-NOW | scouts.ca | SCOUTS-OUI Chinook Council: Tactical Roadmap & Dashboard What are we going to do in 2014/15 to implement & measure our progress? 2014/15 Actions 2014/15 Key Measures2014/15 Outcomes Scouters that understand the Volunteer Support Strategy. Implement the widespread use of the Scouter Support Playbook and Volunteer Support Toolkit (VSTK) 1. 3 visits: Council-Area-Group-Section 20% Scouters receive recognition 2. >100 Quality Section Awards Scouters have tools & data to make the right decisions & focus on priorities. Implement prioritization & focus through simple tools & dashboards with a focus on program quality. Monthly Metrics: Ready To Serve; Growth Membership; Training; Finance 3. Retention KPI (tbd): Tenure (yrs) Enabled Council to meet/exceed annual plans and objectives through measurement and reporting. Develop council plans, reports & scorecards. 2014/15 dashboard and tactical plan. 4.>750 new members in 2014/15 5.At least 1 new ‘diversity’ group Created a vision for Chinook Camps and Assets and a 1-3-5yr roadmap. Implement a 2014/15 Camps Program and Facilities Enhancement Program. >$1mln identified in revenue potential 6. 50% increase in Camp Utilization Scouters understand and commit to the Canadian Path Program. Implement pilots across all Areas with Chinook Council: mentorship and new materials for support. Council Canadian path rollout plan pilots conducted in council Youth leaders seen as visible Scouting leaders reinforcing. Develop a Youth succession planning process: Area Youth Network for mentoring, training and development. Council youth talent mgmt strategy >150 youth in Youth Training 8. >100 youth identified for roles

1-888-SCOUTS-NOW | scouts.ca | SCOUTS-OUI Membership Growth & Program Quality Growth Vision and plan Volunteers –Recruit/retain/succession planning Youth –Target over next 3 years Plan –Where does your work fit? Tracking Support Who do I call? Program Quality Purpose/Expectation of Scouts Canada Roles and responsibilities  3 visits per year  DCC  AC  GC  Resources for people QSA for all: Quality Service Awards Manageable, doable meaningful intentional New Scouter Welcome Kit Volunteer Support Toolkit Playbook Monthly dashboard checks by area and group Built in leadership and recognition opportunities

1-888-SCOUTS-NOW | scouts.ca | SCOUTS-OUI Scouts Canada

1-888-SCOUTS-NOW | scouts.ca | SCOUTS-OUI Youth Leadership FAST, FLEX, FOCUS Youth leadership positions

1-888-SCOUTS-NOW | scouts.ca | SCOUTS-OUI Volunteer Support 1.Develop volunteer training strategy, aligned to Chinook Council Strategy (start in Q4-2014) Key Target: 100 QSAs in Align programs/support to strategy Focus areas today: PSEs Wood badge I/II Outdoor Team Investigation Areas: QSA alignment for training Communities of Practice (COPs) Support for orientation process Target audience definition New learning methods/models Volunteer TrainingVolunteer Recognition Kathryn LimbertLinda King 1.Develop volunteer recognition strategy, aligned to Chinook Council Strategy (start in 2015) 2.Align programs/support to strategy

1-888-SCOUTS-NOW | scouts.ca | SCOUTS-OUI Canadian Path Youth-led Plan-Do-Review SPICES Adventure Scouts Cub Scouts Venturer Scouts Rover Scouts Beaver Scouts

1-888-SCOUTS-NOW | scouts.ca | SCOUTS-OUI Camp Strategy & Fundraising Developing a camps strategy –Ties to the Canadian Path –Broaden revenue sources (e.g. CVE funding proposal) –Supports programming with facilities –Long-term facilities enhancement plan

1-888-SCOUTS-NOW | scouts.ca | SCOUTS-OUI Day Focus for ACs & GCs 30 day Focus Ready to Serve Screening WB1 Trained 60 day Focus Registration Ratio Youth Waiting lists 90 day Focus Program Revitalization Awareness Interested

1-888-SCOUTS-NOW | scouts.ca | SCOUTS-OUI Forward Planning Complete the forward plan handout Highlights of the strategy & plan 3 actions you will take in next 30 days; 60 days; 90 days &1 year Share with your neighbor and discuss Revise your plans based on feedback Sign your commitment Keep for yourself to hold yourself accountable

1-888-SCOUTS-NOW | scouts.ca | SCOUTS-OUI It Starts with Scouts