ABCD Technical IT-Infrastructure for R/2 - R/3 Big Boehringer Ingelheim Who we are IT Infrastructure and R/3 Basic Components Be prepared for Big Bang

ABCD SAPHIRE 2001 / Peter Semmel Who we are International corporation present in more than 60 countries Mainly Pharmaceutical Products About 27,000 employees in 2000 Locations in Germany Biberach an der Riß and Ingelheim am Rhein About 7,500 employees Research, development, medical, production, sales and administration

ABCD SAPHIRE 2001 / Peter Semmel Requirements for Big Bang Migration from: SAP R2 Individual programs for production planning Individual program for warehouse management Several interfaces to other systems to: One SAP R/3 System: Integrated Boehringer-Ingelheim System 1 st of November 2000 Fulfil the requirements of “FDA” on computer validation

ABCD SAPHIRE 2001 / Peter Semmel R/3 Modules

ABCD SAPHIRE 2001 / Peter Semmel Server Sizing DevelopmentQualification (User) Production System 2 * K370/3 MCSG Cluster, 1.7 GB Mem each, 260 GB Disc Space 1 * N4000/5 4.0 GB Mem. 860 GB Disc Space 2 * N4000/6 MCSG Cluster, 4.5 GB Mem each, 270 GB Disc Space + Mirror in second Data Center 6 * Application Server K-Class and L-Class, 3 GB Mem. each Sandbox 2 * L1000/1 MCSG Cluster,.5 GB Mem each 50 GB Disc EURO Testing N4000/ GB Mem 270 GB Disc Running on Qualification System Training Testing (Programmers) Transport

ABCD SAPHIRE 2001 / Peter Semmel Disc Subsystem HP - XP256 Discs (Hitachi) XP 256 Storage Area Network (2 Brocade Switches) HP-UX Computer Sandbox System Production SystemTest and Training Systems

ABCD SAPHIRE 2001 / Peter Semmel Network and Data Backup IP: Mbit/s IP: 230 Gbit/s Router R/3 private Network R/3 public Network Company Backbone Network... Application ServerDB Server Data Backup Server

ABCD SAPHIRE 2001 / Peter Semmel Business Continuation Planning Computer Room 1Computer Room 2 XP 256 TSM SAN LAN DB SRV DB BCK Uninterruptable Power Supply Access Control two different buildings

ABCD SAPHIRE 2001 / Peter Semmel Big Bang’s Technical Risks Technical risks: Performance - Test Performance Program Errors - Do software quality assurance HW Instability - Partner Users don’t know how to handle - Key users Business Process doesn’t fit to SW Solution - verify your business processes (quality) Business risks: Supply Chain - only short term precaution Not being able to accept orders from customers Not being able to deliver goods

ABCD SAPHIRE 2001 / Peter Semmel Customizing and Development incl. Computer Validation Business processes User Requirement System Specification Program Code Code Review System and Integration Tests Acceptance Test functional qualification Operational qualification Development processes Quality assurance

ABCD SAPHIRE 2001 / Peter Semmel Performance We didn’t do a full performance test with a large number of users or simulating users ! Identify the business critical transactions Test those by key users and verify the usage of system resources and expensive SQL statements Check your job-network In case of performance problems: only the performance approved transactions are allowed

ABCD SAPHIRE 2001 / Peter Semmel Migration R/2 Release 5.0e ( PSAP ) RM- MAT RV RM- INST RF RK RM- LVS RM- PPS RA R/3 Release 4.5b SAPGUI 4.6b ( BIP ) MM SD QM PM EIS FI CO WM PP EH&S PP-PI AM BIPLUSS LAV DBM BIG-BANGBIG-BANG PreparationMigrationProductive beginning

ABCD SAPHIRE 2001 / Peter Semmel Helpdesk for the first days User- administration (ca. 50) Technical Support and Perfor- mance Key users (ca. 100) 1 st Level IS - BWA (ca. 70) Contact Person / Programmer / Managing Access rights 2 nd Level SAP - User (2.000) SAP - User (2.000) SAP 3 rd Level HPAdditional partners SAP Basis (ca. 15) IT Infrastructure 5 Call Center Users Dept.

ABCD SAPHIRE 2001 / Peter Semmel Many Thanks to our Consultant Partners IT Infrastructure and “Basic Components” Support HP Hardware (Server, Disk, SAN,...) and Operating System, Installation SAP R/3 Kernel, Performance IT Beratung Michael Kauth Hardware and Solution Provider independent Consultant for R/3 “Basic Components” and technical Issues (over all) SAP Server Sizing, Installation and Support for R/3 Kernel and “Basic Components”, Support for Big Bang Tivoli / IBM Data Backup and Recovery

ABCD SAPHIRE 2001 / Peter Semmel Next Steps Supporting other European Boehringer- Ingelheim companies Starting with my.SAP.com in 2001: SEM June 2001 APO planned in 2001 BW planned in 2001

ABCD SAPHIRE 2001 / Peter Semmel R/3 Big Boehringer Ingelheim Who we are IT Infrastructure and R/3 Basic Components Be prepared for Big Bang Peter Semmel Boehringer Ingelheim Pharma KG A Informationsverarbeitung Binger Straße 173 D Ingelheim am Rhein Germany Phone +49 (0) Fax +49 (0) Web: