Building Communities to Create Government 2.0 Bryan House Sr. Director, Marketing Jay Batson Co-Founder, Product Lead

© Acquia, Inc. All Rights Reserved. “Government As Usual” Isn’t.

© Acquia, Inc. All Rights Reserved. Transparency Is Important Government should be transparent. Executive departments and agencies should put information online. Executive departments and agencies should also solicit public feedback to identify information of greatest use to the public. Edited for brevity; emphasis added. However...

Government should be participatory. Executive departments and agencies should offer Americans opportunities to participate in policymaking... Executive departments and agencies should also solicit public input on how we can increase and improve opportunities for public participation in Government. Government should be collaborative. Executive departments and agencies should use innovative tools and systems to cooperate among themselves and (individuals / companies in) the private sector. Executive departments and agencies should solicit public feedback to assess and improve collaboration to identify new opportunities for cooperation. © Acquia, Inc. All Rights Reserved. Transparency is Only Part of the Need Government should be transparent. Executive departments and agencies should put information online. Executive departments and agencies should also solicit public feedback to identify information of greatest use to the public. Edited for brevity; emphasis added.

.. and outside the beltway Inside the beltway..

What This Means For You Accelerate innovation Improve communications Capture & re-use knowledge Enhance work relationships Accelerate innovation Identify best areas for focus Tap world-class expertise Improve brand image Increase public knowledge Internal Communities External Communities

Department of Commerce

New York Senate

New York Senate - Open Legislation

New York Senate - Open Data

FCC

FCC - “Open Internet” idea exchange

Data.gov.uk

Data.gov.uk - Ideas List

Symantec

© Acquia, Inc. All Rights Reserved. Requirements Cross Old Boundaries blogs & wikis forums / groups social ranking social tagging users social networks permissions taxonomy design RS S content analytics Content Mgmt Systems Social Software Tools Drupal does it all

© Acquia, Inc. All Rights Reserved. Leveraging Drupal’s Market Momentum MarketInnovationCommunity 500k7,000800k sitesmodulesmembers

Drupal gives you many building choices

But you really just want this

How do you get from here... © Acquia, Inc. All Rights Reserved. [ finished community ] [ start! ]... to here?

© Acquia, Inc. All Rights Reserved. Acquia: The Enterprise Guide to Drupal... to here? How do you get from here... [ start! ] [ finished community ]

Drupal Commons Social Business Software Ready-to-use Drupal solution for social business sites For either Internal and external communities - or both Retains Drupal’s open, extensibility

Built with Drupal & Community Best Practices NY Senate Dept. of CommerceSymantec HM Government FCC.gov

Built with Drupal & Community Best Practices NY Senate Dept. of CommerceSymantec HM Government FCC.gov Drupal Commons

Enterprise Communities with Drupal Accelerate innovation –Broad capabilities –Modular architecture –Configurable, not custom Address enterprise needs –Performance –Security –Reliability Reduce costs –Zero $$ software licensing –Reduced maintenance costs

Community Best Practices, Out-of-the- Box Content and collaboration People and relationships Personalized user experience Community management & analytics

Content - Built on Robust CMS Platform Support for wide range of content needs –Configurable content types –Free tagging and pre- defined vocabularies –Rich media content support –Faceted search –Automated recommendations and featured content

People - Empowering Users Native support for collaboration patterns –Custom roles and permissions –Configurable user profiles –Connect with friends –Self-organizing and managed groups –Discussions and forums –Ratings –Activity streams, shout box

Personalization Improves Productivity Users work the way they want –Personal & group dashboards –Social bookmarking –Curated content –Subscribe to content and discussions

Integrated Community Analytics Participation metrics to track engagement –Users –Content –Comments –Groups –Variable date ranges

Extensible, Open Architecture Document management support –CMIS standard support Application integration –LDAP, Active Directory –Marketing automation –CRM –Enterprise data sources

Enough talk! Show me the demo!

Drupal Commons In Action - Gov 2.0

Drupal Commons In Action - High Tech

© Acquia, Inc. All Rights Reserved. Built by, and for a huge community.

What Will Drupal Commons Do For You? Lower risk of participating on the social web Connect you to new value- providers Improve customer service Use your community to create a better government

Freedom To let your community grow To adapt & extend From software license costs

Acquia Makes Deployment Simple Expert guidance –Drupal training –Implementation and best practices High performance managed hosting –Scale to support large communities –Customizable, platform-as-a-service Enterprise class support –24x7 coverage with defined SLAs –Complete system administration

Drupal Commons Packaging Free sandbox – Free software download – –Fully functional; no gimmicks Enterprise support packages Enterprise support + managed Drupal hosting Professional services for customization, deployment

The Advantage Packaged Social Business Software + Managed Drupal Hosting + Expert Drupal Support + Professional Services + Training and Education + Global Partner Thought Leaders + A Social Business Sure Thing [ ]