Innovative Practices of Libraries in Southeast Asia: A 7-year Study of Exciting, Best Practices John Hickok, MLIS, MA Instructor / Librarian California State University Fullerton, California, USA

How did this research come to be?

= research/travel grant on library conditions in Asia

How did this research come to be? = continued visits & communication

The result: hundreds of libraries evaluated! l

Two disclaimers of this paper/presentation:

1.The libraries showcased are only a sampling. There are thousands of libraries in SEA…so it is impossible to mention them all.  Libraries visited

Two disclaimers of this paper/presentation: 2.Since all libraries have different economic circumstances, the libraries showcased are not prescriptive “one-size-fits-all” solutions.

1. Preservation/Conservation

Academic

1. Preservation/Conservation Academic Chiang Mai University (Thailand): scanning Buddhist texts

1. Preservation/Conservation Academic National Univ. of Singapore: historic Chinese papers

1. Preservation/Conservation Academic University of Malaya (Malaysia): historic photos

1. Preservation/Conservation Public/School

1. Preservation/Conservation Public/School National Library of Laos: historic Lao writings

1. Preservation/Conservation Public/School National Library of Myanmar: historic palm leaves

1. Preservation/Conservation Public/School National Library of Indonesia: historic texts

2. Resource Sharing/Networking

Academic

2. Resource Sharing/Networking Academic U. of Indonesia: union catalog all campus libraries

2. Resource Sharing/Networking Academic Brawijaya U.: multi-catalog of campus libraries

2. Resource Sharing/Networking Academic Eastern Visayas Library Network: consortium

2. Resource Sharing/Networking Academic Provincial University Library Network (Thailand): consortium

2. Resource Sharing/Networking Academic Indonesia: start of a union catalog (mix of academic & public)

2. Resource Sharing/Networking Public/School

2. Resource Sharing/Networking Public/School u-Pustaka Portal (Malaysia)…7 public libraries portal

2. Resource Sharing/Networking Public/School Manila Pub. Libraries (Phil.)…4-library consortiuml

2. Resource Sharing/Networking Public/School Singapore Public Libraries: “Return on any branch”

3. Digital Libraries

Academic

3. Digital Libraries Academic USM (Malaysia), VNU-HCMC (Vietnam): e-repositories &

3. Digital Libraries Academic Petra Christian U. (Indonesia): multimedia e-repository

3. Digital Libraries Academic A list of Southeast Asia academic libraries with e-repositories

3. Digital Libraries Academic GMU (Indo), VNU-HCMC (Vietnam), St.Louis U. (Phil): proxy servers ; ;

3. Digital Libraries Public/School

3. Digital Libraries Public/School Singapore Public Library: e-content (newspapers, encyc., etc.) &

3. Digital Libraries Public/School “TK Park” Public Library (Thailand): e-books, e-content, etc.

4. Information Literacy Promotion

Academic

4. Information Literacy Promotion Academic Instant Message Chat Reference assistance: Ateneo de Manila University Library (Philippines) University of the Philippines Diliman Library University of Brunei Darussalam Library Vietnam National University HCMC Nat. Sci. Library Srinakharinwirot University Library (Thailand)

4. Information Literacy Promotion Academic University of Malaya (Malaysia): required Info. Lit. class :

4. Information Literacy Promotion Academic NTU (Singapore): many IL workshops, angromoted online.

4. Information Literacy Promotion Academic Royal U. of Phnom Penh (Cambodia): required IL classes

4. Information Literacy Promotion Academic Thammasat University (Thailand): training videos

4. Information Literacy Promotion Academic University of Brunei: training videos

4. Information Literacy Promotion Academic De La Salle University (Philippines): training videos

4. Information Literacy Promotion Academic Ramkhamhaeng University Library (Thailand): training videos

4. Information Literacy Promotion Public/School

4. Information Literacy Promotion Public/School Singapore Public Library: multiple forms of Reference (SMS, etc.)

4. Information Literacy Promotion Public/School Quezon City Public Library (Philippines): IM chat

5. Reading Promotion

Academic

5. Reading Promotion Academic Ngee Ann Polytechnic (Singapore): reading contests/prizes

5. Reading Promotion Academic Islamic University of Indonesia library: book fairs

5. Reading Promotion Academic International Islamic University of Malaysia: leisure reading areas

5. Reading Promotion Public/School

5. Reading Promotion Public/School Singapore National Library: “Molly” e-bookmobile MS%2FcorpHomePR%2FcorpPRHandler%2Fdetail&PRHandler_1detailId=498&PRHandler_1mediaType=1&_pageLabe l=Corporate_page_ne_pressreleases ; MS%2FcorpHomePR%2FcorpPRHandler%2Fdetail&PRHandler_1detailId=498&PRHandler_1mediaType=1&_pageLabe l=Corporate_page_ne_pressreleaseshttp://

5. Reading Promotion Public/School Indonesia National Library: “Pusteling” e-bookmobile

5. Reading Promotion Public/School HCMC (Vietnam) General Sciences (public) Library: “Reading Day”

5. Reading Promotion Public/School Singapore Public Library: trading card reading promotion for boys

5. Reading Promotion Public/School Singapore Public Library: trading card reading promotion for boys

5. Reading Promotion Public/School Penang (Malaysia) Public Library: international storytelling festival

5. Reading Promotion Public/School Naga City (Philippines) Public library: “Rewards Program” for book use

5. Reading Promotion Public/School Davao City (Philippines) Public Library: “book day”drawing 1700 people!

6. Library facilities

Academic

6. Library facilities Academic UNIMAS & UTHM (Malaysia): 24-hour reading rooms

6. Library facilities Academic Hue University (Vietnam): new “learning-focused” Reference area

6. Library facilities Academic Nanyang Technological University: Information Commons

6. Library facilities Academic Singapore Management University: Information Commons

6. Library facilities Academic University of the Philippines Engineering Library: Information Commons engineering-librarys-the-learning-commons-facility-opens-on-march-18/ engineering-librarys-the-learning-commons-facility-opens-on-march-18/

6. Library facilities Academic King Mongkut's University of Technology Thonburi Library (Thailand)

6. Library facilities Public/School

6. Library facilities Public/School Cambodia school library: revitalization by NGO donation

6. Library facilities Public/School Provincial library in Philippines: new audiovisual room

6. Library facilities Public/School Bangkok (Thailand) Discovery Learning Library: Information Commons

6. Library facilities Public/School Sarawak State Public Library: Children’s Information Commons

7. New Technology

Academic

7. New Technology Academic National University of Singapore: info guides directly to mobile phones

7. New Technology Academic Mahidol University (Thailand) Medical Library: QR-barcodes to links

7. New Technology Academic Nanyang Polytechnic Library (Singapore): SMS to find RFID books ;

7. New Technology Academic Gadjah Mada Univ. Library (Indonesia): SMS for book reservations/reminders

7. New Technology Academic Incorporating facebook: UP (Phil.), USU (Indo.), UM (Malay.) / 9,600+ 8,600+ 8,500+

7. New Technology Academic Incorporating twitter: UiTM (Malay), UST (Phil.), Tham. (Thai) /

7. New Technology Academic Pannasastra U.(Cambodia) & Airlangga U.(Indonesia): new online catalogs

7. New Technology Public/School

7. New Technology Public/School Quezon City Public library (Philippines): interactive website tour

7. New Technology Public/School Singapore Public Library: Library designed for mobile phones

7. New Technology Public/School Perak State Public Library (Malaysia): using social media ;

7. New Technology Public/School Naga City & Pandan Panay Public Libraries (Philippines): online catalogs ;

8. Technical / Processing

Academic

8. Technical / Processing Academic Silkaporn U. (Thailand): uses staff blogs, wiki’s, and RSS’s

8. Technical / Processing Academic Nanyang Polytechnic Library (Singapore): e-roster for library staff duties:

8. Technical / Processing Academic Gadjah Mada U.(Indonesia): paperless office (PLO) staff communication

8. Technical / Processing Public/School

8. Technical / Processing Public/School Kuala Lumpur Public (Malaysia): ID-tied registration & printing cards

8. Technical / Processing Public/School Penang Public (Malaysia): RFID tags to its entire collection

9. Marketing

Academic

9. Marketing Academic UP (Philippines): library branding contest

9. Marketing Academic UP Engineering Library (Philippines): “I love my Library” campaign

9. Marketing Academic Bangkok U. (Thailand): library promo video contest & book fair

9. Marketing Academic Khon Kaen U. (Thailand): subtly romantic library music video, over YouTube

9. Marketing Academic Brawijaya and Gadjah Madah U. (Indonesia): corporate sponsorships

9. Marketing Public/School

9. Marketing Public/School Vientiane (Laos) Public Library: press coverage of grand opening:

9. Marketing Public/School Marketing Vietnam’s improved public libraries: Gates Foundation funds

9. Marketing Public/School Singapore school libraries: “Redesign your Library” contest:

9. Marketing Public/School News story of Brunei public libraries:

In conclusion:

In conclusion: Yes, still huge challenges…

In conclusion: Yes, still huge challenges… But exciting examples of progress!

Thank you Terima Kasih

1. Preservation/Conservation Public/School National Library of Indonesia: historic texts

2. Resource Sharing/Networking Academic U. of Indonesia: union catalog all campus libraries

2. Resource Sharing/Networking Academic Brawijaya U.: multi-catalog of campus libraries

2. Resource Sharing/Networking Academic Indonesia: start of a union catalog (mix of academic & public)

3. Digital Libraries Academic Petra Christian U. (Indonesia): multimedia e-repository

5. Reading Promotion Academic Islamic University of Indonesia library: book fairs

5. Reading Promotion Public/School Indonesia National Library: “Pusteling” e-bookmobile

7. New Technology Academic Gadjah Mada Univ. Library (Indonesia): SMS for book reservations/reminders

8. Technical / Processing Academic Gadjah Mada U.(Indonesia): paperless office (PLO) staff communication

9. Marketing Academic Brawijaya and Gadjah Madah U. (Indonesia): corporate sponsorships