Presentable Post Office

Reasons for being presentable Employees are the face of the department They create the moment of truth about the organisation in the minds of customer To ensure that our organisation is accepted as a professionally managed department, our employees should be presentable in their attire and behaviour

3 Understand the concept of professional image Articulate the importance and significance of professional image & etiquette Prepare yourself with the right dressing for the job Objective of this session

4 What is professional image ?

5 Attributes of Professional Image Appropriate Business Appearance Use of correct manners and etiquette Appropriate personal behavior

6 What is Business Etiquette? Presenting Yourself Good Manners Courteous to others Respect of others Being comfortable around others and making them comfortable around you No gender issue

7 Business Attire

8 Tips on dressing for the job Always be properly groomed Press your clothing Wear collared shirts Keep your nails trimmed

9 Tips on dressing for the job Make sure your clothing is clean and mended Wear clothing that fits your figure Keep your breath fresh Wear shoes that are polished and well maintained Smell fresh!! Use a Deodorant or Perfume.

10 For men: Wear socks that cover your calves For men: Wear an undershirt under your dress shirt Go to work properly groomed Keep your hands manicured and clean If wearing a blazer- button blazer or jacket when you stand Do not use very strong cologne- use a mild one Tips on dressing for the job – For Men

11 Tips on dressing for the job – For Women Don’t wear more than 13 accessories Hair and nails must be clean and groomed If you wear nail polish, make sure it is a conservative colour Your hair should be pulled away from your face Do not use very strong perfume

Recommended dress code for ladies It is better to wear any of these dresses to office – Traditional dress of your state – Saree – Salwar Suit

13 Dressing at Workplace Casual Attire is fine… But… Don’t wear torn or tattered clothing. Don’t wear offensive logos/Patterns, or logos of other companies. No shorts, or short length clothes. No floaters.

Etiquette Wear a smile Wish colleagues and customers pleasantly when meeting for the first time in the day Present the facts in a positive way while dealing with the customers Do not expect any favour from customer for the work done The habit of asking / accepting gifts/ baskhis by the delivery staff should be discouraged. They should be educated about the negative image they are creating by this practice Maintain a detached attachment to work.