0 “Maximizing Human Potential”“Maximizing Human Potential” ® Management and Training Consultants, Inc. Department of Defense Third Party Education Assessment (3PEA) CCME, 11 February

1 About MTCI  Woman-owned small business headquartered in Manassas, VA  “Maximizing Human Potential” ® by providing human capital management, training support and delivery, and program management to the federal government for over 14 years  ISO 9001:2008 certified  Women's Business Enterprise National Council (WBENC) certified  2013 recipient of Star Warfighter award from GOVStar o President and CEO Dalena Kanouse o Vice President of Contract Operations Charles Barros

2 3PEA Program Staff  David Truncellito, Ph.D., 3PEA Program Administrator  John McCall, M.S., 3PEA Program Assistant o Both have been with the program since its inception in September 2011  Deborah Marconda, J.D., 3PEA Program Assistant o Has served as a faculty member, installation site director, and SOCMAR project director. o Joined 3PEA program in October 2013  Two additional members of each assessment team o Selected on a rotating basis to form the best team for each assessment

3 Assessment Process  Designed to ensure that voluntary education opportunities offered to service members using Tuition Assistance are of the same high quality as the opportunities offered to civilian adult learners  Efficient process to minimize burden on military installations and educational institutions  Standardized, yet flexible and dynamic process  Open to feedback from all stakeholders  Three phases: before, during, after site visit See for complete FY14 assessment process

4 Types of Assessments  On-Installation assessment (one each per year from Air Force, Army, Marine Corps, Navy): Focuses on voluntary education at a military installation  Off-Installation assessment (six per year): Focuses on a single educational institution and its educational offerings to service members using TA o Assessed entities for each fiscal year are selected by the services

5 Timeline of Assessment Activity DaysActions At least 90 before visit 3PEA program staff sends notification of upcoming assessment, works with educational institution to schedule visit (for off- installation assessments), and requests information 45 before visit Requested information is due to be submitted to 3PEA Program Administrator At least 30 before visit 3PEA program staff hires assessors At least 14 before visit Itinerary for site visit is finalized Site visit 4-5 days; interviews with faculty, students, staff, administrators 45 after visit Draft of Final Assessment Report distributed for error-in-fact checking 60 after visit Final Assessment Report submitted to DANTES

6 Areas to be Assessed (at a minimum) 1.Academic partnership of the institution(s) with the service 2.Needs assessment 3.The methods whereby academic institutions are invited onto the installation 4.Monitoring of institutional compliance with the MOU 5.The support provided by various levels of the military for voluntary education 6.The degree of congruence among various missions 7.The degree of consistency of programs for both military and civilian students 8.Responsiveness and flexibility toward service members 9.Students’ opportunity to evaluate the learning they receive 10.Marketing and communications 11.Institutional outcomes 12.Resources to support student learning 13.Faculty qualifications and standards 14.Policies to evaluate the performance and needs of faculty members 15.Academic and administrative student services See for elaborations

7 Assessment Checklist  In addition to the 15 areas, Final Assessment Reports now include an assessment checklist  3 items for installations, 43 items for educational institutions Military installation education offices  Compliance with DoDI when bringing educational institutions onto base  Monitoring base access by third parties Educational Institutions  Accreditation, VA Approval, State Approval, Title IV  Marketing  Advising/Counseling and Education Plans  TA, Course Cancellation, Course Material, and Refund Policies  Credit Transfer  Academic Placement, Residency, Readmissions  Graduation Ceremonies See for elaborations

8 Program Updates for FY14  Assessment checklist  New categories of assessments single category for off-installation assessments  Modified requirements for assessment team members one member of every team has voluntary education experience  Revised assessment process and data call see for complete process  Additional program staff member

9 FY14 Assessment Schedule Assessed EntitySite Visit Dates MCB Camp Pendleton18-21 Nov University of Phoenix9-12 Dec Embry-Riddle Aeronautical University27-30 Jan Naval Submarine Base Kings Bay10-14 Mar California Career School7-10 Apr Seymour Johnson AFB5-9 May University of Maryland University College23-26 Jun Central Texas College21-24 Jul Fort Leonard Wood11-15 Aug University of Arkansas15-18 Sep

10 Trends Observed by 3PEA program staff  TA suspension during sequester and government shutdown, decreased TA budgets  Diversity of voluntary education opportunities  Affordability of voluntary education  Service members' awareness of TA and of voluntary education opportunities is an ongoing challenge  Many service members who use TA do so actively  Installation education offices typically have insufficient resources  Retention and graduation rates can be better monitored and supported  Increased use of instructional technology, including for face-to- face courses

11 “Maximizing Human Potential”“Maximizing Human Potential” ® Management and Training Consultants, Inc. Questions/Discussion Thank You!