© April 2014

Employee LABOR HUMAN CAPITAL Unskilled Skilled Human Resource

What is human resource management? The set of activities designed to recruit high-quality employees and then improve their skills and capabiities

HRM Reqriutment & Selection Training & Development Performance Apraisal & Feedback Pay & Benefits Labor Relation

The process of analyzing and identifying the need for and availability of human resources so that the organization can meet its objectives.

Effective HR Planning Right people Right capabilities Right times Right places

Yes Develop programs to increase supply or reduce demand Develop programs to decrease supply or increase demand No Match? Forecast HR requirements (demand) Forecast HR availability (supply) Strategic HR Planning

The process of identifying and attracting a pool of qualified job applicants Reqruitment

Creating the set of job and company specific criteria that determines which job applicants are the best match for a particular job and company Selection

A list of specific tasks, duties, and responsibilities that make up a particular job Job Description

A writen list of the required skills, abilities, and knowledge needed to do a particular job Job Specification

Screening Applications & Resumes Aplicants Testing & Refference Checks The Interview Process Making The Final Selection

The process through which companies increase their employees work skills and knowledge to improve their job performance

Company Needs Functional & Job Related Needs Employee Needs

On-the-job Training Classroom Instruction Real Life Simulation & Experiential Training Streaming Video & Audio Business Games & Case Study Role Playing Satellite Program E-learning Company Scholarship

The process of evaluating the contributions an employee has made towards a company’s functional and corporate wide goals

The communication of performance appraisal information to employees to influence their future performance levels

HRM Managers Subordinates CustomersSelf Co-workers

The monetary rewards, such as wages, bonuses, and salaries, assosiated with a particular job

The monetary rewards, such as paid health care, life insurance, sick, vacation pay, and pensions, employees receive because they are member of the company

Individual Incentive Plans Piecework Plans Commision System Merit Pay Group & Companywide Reward System Profit Sharing Plans Employee stock ownership plan Organizational bonus system

The process of establishing rules and practices between a company and its employee that specify how human resouces should be employed and rewarded

Company Labor (Labor/Trade Union) Government

The reason or reasons one has for acting or behaving in a particular way. Internal and external factors that stimulate desire and energy in people to be continually interested and committed to a job, role or subject, or to make an effort to attain a goal.

Self- Actualization Esteem Needs Social Needs Safety Needs Physiological Needs