University of California: Introduction of UC Living Well and StayWell Presented by: Nancy Huey, Project Manager University of California Health and Welfare Policy and Program Design
Today’s Presentation UC Living Well partnerships UC/StayWell strategy StayWell Health Management Company UC/StayWell program Data sharing Privacy Questions
UC Living Well Location Programs Recreational Sports Facilities Student Affairs Wellness Program Partners
Health Assessment Followup StayWell Health Assessment Worksite Wellness Programs Skills for increasing wellness Consistent message from UC UC and StayWell Partnership
StayWell Health Management Recognized Leader with Strong 30-year History Demonstrated Positive Health Outcomes Committed to Research, Quality, Customer Care Multiple Channels: Telephonic, Online, Print, Onsite Strong Customization and Development Capabilities Demonstrated integration Capabilities StayWell Award Winning Programs : Fairview Health 2002-HMSA 2001-Northeast Utilities 2000-Caterpillar CIGNA DaimlerChrysler 1998-Applied Materials Chevron 1997-Motorola 1995-Cigna 1994-Quaker 2007 – Pepsi Bottling Group 2006 – Roche, Inc. (honorable mention) The National Business Group on Health StayWell Winners: Platinum winner – Motorola Gold winners – Pepsi Bottling Group, Roche, Mack/Volvo, Northeast Utilities Silver winners – Sprint, Target
Triage & Stratification Enrollment into Coaching, Mail or Web Mail-based Programs Complete Health Assessment UC/StayWell Program Web-based Programs Wellness Coaching Programs
Participant Engagement Package Multiple Engagement Pieces Customized for UC Targeted fulfillment Hallmark Insights
Incentive Program
2004, 2005, 2006 won eHealthCare Web Platinum awards in the categories of health content, site design and overall quality recognized by The International Academy of Digital Arts and Sciences as a Webby Award Official Honoree. StayWell Online Suite & Health Assessment
Step 4: Invite into NextSteps program based on risk and readiness for change Lifestyle High Back care Blood pressure Cholesterol Eating Physical activity Smoking Stress Weight management Phone-based Health Coach Program Mail Program Ready Not Ready Readiness Mailing Step 1: Invite & incent Step 3: Stratify according to risk, stage of change and preferences Step 2: Assess for risks & identify target audience Low & Mod Participant Experience
Intervention Programs - Back care - Blood pressure - Cholesterol - Eating - Physical activity - Smoking - Stress - Weight management NextSteps Behavior Change Programs
Six-week to 12-mo. Programs Integrated with the Online Health Assessment Personalized & Comprehensive Online-Based Program
Educational Information sent over a six-month period Mail-Based Program
Collaboration vs. Expert Prescription Success Factors Wellness Coaching Process
Online Coordinator ToolKit Purpose of Online Coordinator Toolkit
Final Question Do you want us to share this health information with your health plan so they may inform you of additional programs for which you may be eligible? Yes: data feed to health plan No: no data will be sent Privacy and Confidentiality
Questions?