© 2013 Autodesk Autodesk Labs & Autodesk Beta Scott Sheppard Program Manager, Autodesk Labs Expert Elite 2013

© 2013 Autodesk Labs vs. Beta

© 2013 Autodesk Development Stages

© 2013 Autodesk Customer Participation  Labs  Publicly available  Browse freely  Beta  Product teams  Exclusions  Banned countries  Competitors  Inclusions  Feedback Community profile  Size  AutoCAD 2014 = 30,000  Small projects = 200  Geography Beta 64K members 123 countries 33% US

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© 2013 Autodesk Autodesk Participation  Labs  Discretion of teams  Feedback on concept and UI  Not a “sure thing”  Beta  Most products  Discretion of teams  Expanding to cloud and mobile  Labs (17 active)  Pinocchio  Falcon  Basejump  Beta (143 active)  360 Fusion  360 Mobile  AutoCAD for Mac

© 2013 Autodesk Sign up  Labs  Autodesk Single Sign-on  Only on Download  Beta  Autodesk Single Sign-on  Update Profile  Products Willing to Test

© 2013 Autodesk Commitment  Both  Download or Try it  Feedback  Labs  Teams plus Shaan and Scott  24-hour response to messages  Beta  Fight Club – don’t talk about Fight Club  Limited so participate  Drop inactive participants  CIP-enabled (MTBF collection)  Application virtualization

© 2013 Autodesk Feedback  Labs  Sentiment  Volume  Silence = Apathy  Beta  Feature Requests  Implement  Wish List  Defect Classification  Urgency  Severity  Frequency  Defect Tracking System  Bug scrub process

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