Configuring your users browsers. PRACTICAL EXERCISE - 1 We assume here that your LOCAL CACHE has been previously configured to peer with the JWCS. Advice on configuring your local cache to use the JWCS with MS Proxy and Squid is available from the JWCS

Configuring your users browsers. Internet Explorer PRACTICAL EXERCISE - 1 You could either choose to have your systems people configure all your browsers, or get the users to amend the settings themselves in someway. Open Internet Explorer Go to the “Tools” menu. Select “Internet Options”

Configuring your users browsers. Internet Explorer PRACTICAL EXERCISE - 1 Select the “Connections” tab. You will now have a menu which looks like this: Press the “LAN Settings” button.

Configuring your users browsers. Internet Explorer PRACTICAL EXERCISE - 1 See the LAN Settings menu as below. Tick either the “Automatically Detect Settings” or “Use automatic Configuration script” boxes. FOR FURTHER ADVICE REGARDINGTHESE SETTINGS PLEASE CONTACT THE JWCS. Tick the “Use a Proxy Server” box.

Configuring your users browsers. Internet Explorer PRACTICAL EXERCISE - 1 Still in the LAN Settings menu, DO NOT tick the “Bypass Proxy for local addresses” box. We will enter those details somewhere else. Enter your proxy server address and port number in the address and port fields under the “Use Proxy Server” box. Press the “Advanced” button.

Configuring your users browsers. Internet Explorer PRACTICAL EXERCISE - 1 Tick the “use same proxy server for all protocols” box. In the “Exceptions” field, enter your local addresses which should NOT use the proxy. NON - CACHEABLE items which we discussed earlier are Filtered out in the Web Servers Caching software.

Configuring your users browsers. Internet Explorer PRACTICAL EXERCISE - 1 Press the “OK” button until you have exited the IE “Internet Options” menu and are back at the main browser screen.

Configuring your users browsers. NETSCAPE PRACTICAL EXERCISE - 1 Go back to your desktop and open Netscape Navigator / Communicator. Go to the “edit” menu and select “preferences”

Configuring your users browsers. NETSCAPE PRACTICAL EXERCISE The Preferences menu looks like that shown here. Double-click on the “Advanced” menu. 3 sub- menus should then appear.

Configuring your users browsers. NETSCAPE PRACTICAL EXERCISE Double-click on the “Proxies” menu.

Configuring your users browsers. NETSCAPE PRACTICAL EXERCISE - 1 The “Proxies” menu can Be configured either manually or by using a script. For automatic configuration you should enter the URL which points to the location of the config.pac file on your Webserver. e.g.

Configuring your users browsers. NETSCAPE PRACTICAL EXERCISE - 1 For manual configuration, select the “manual proxy configuration” button and press the “view” button.

Configuring your users browsers. NETSCAPE PRACTICAL EXERCISE - 1 The manual configuration looks like this. Complete relevant sections and add exceptions into the “Do not use proxy servers for” field. Click “OK” until you are back to the main browser screen.

Contacting the JANET Web Cache Service Support. – What the user sees. PRACTICAL EXERCISE 2 The JWCS offer a support service to help users who experience errors and difficulties whilst surfing the web. Please double click on Internet Explorer. In the “address” field type:

Contacting the JANET Web Cache Service Support. – What the user sees. PRACTICAL EXERCISE 2 As you can see, you are presented with an error message from the National JANET Web Cache Service as shown. Note the given at the bottom of the section.

Contacting the JANET Web Cache Service Support. – What the user sees. PRACTICAL EXERCISE 2 When contacting include any error messages shown on this page. Use the account and client given to you to contact JWCS Support. Include the word FAKE at the beginning of your subject.

Contacting the JANET Web Cache Service Support. – What the user sees. PRACTICAL EXERCISE 2 The JWCS support team will respond to any users’ enquiry sent to All replies from JWCS Support are by and contain a unique TICKET NUMBER in the subject field e.g. JWCS-TICK# Re: Janet WWWCache Users should keep this ticket number in the subject field. The automatic tickets enable JWCS support to track all support enquiries.