Dr. Ian Howells CMO Alfresco May 2009 Alfresco Labs & Alfresco Enterprise

Agenda ● Alfresco ● Open Source Business Models ● Alfresco Business Model ● Building a Stronger Open Source Product ● Principles ● Top Ten Questions ● Resources

The Goal of Alfresco To Become the Most Ubiquitous, Widely-Used ECM System

Choice ● Stack ● Service Level Agreement ● Fair Pricing for SLA ● 1/10 th Cost of Traditional ECM

Labs and Enterprise Want Both to be Successful Save: Time, Staff, Money Insurance

Red Hat

MySQL

SugarCRM

Alfresco

Principles 3.1 ● open-source-product.html ● No Lock-in to Enterprise ● Offer Commercial Service Level Agreements ● Enterprise Customers Receive Fixes as Priority ● Extensions and Integrations to Proprietary Produsts are part of Enterprise ● Extensions to Ubuiquitous proprietary systems – Windows, Office – are in Labs ● Extensions to Manage or Monitor highly-scalable or highly Available Systems are part of Enterprise

1. What Products are in Enterprise and Labs ● Document Management ● Web Content Management ● Collaboration ● Records Management ● Archiving ● Kofax Integration ● Document Management ● Web Content Management ● Collaboration ● Records Management ● Archiving

2. What Functionality is in Enterprise and Labs ● Version Functionality ● Stable Functionality ● Stable Build ● Version Functionality ● Latest Functionality ● Periodic Build ● Daily Build

3. What QA is done on Enterprise and Labs ● 2,800 tests ● 13 Alfresco QA Engineers ● Multiple Stacks ● Open Source and Enterprise Stacks ● QA ● Bug fixes ● Stability ● Scalability ● High Availabilty ● Security ● Basic Periodic Testing for "Final" ● Open Source Stack Only ● No QA ● Scalability ● High Availabilty ● Security

4. What License for Enterprise and Labs ● Commercial License ● SLA Based ● GPL

5. What is the Business Model for Enterprise and Labs ● Fair Usage ● CPU Based ● Not Cores ● No Per User ● OEM ● Free ● (GPL Restrictions on Distribution)

Alfresco ● All Products in One Subscription ● Document Management, Collaboration and Web Content Management, Records Management, Image Management ● All Components included ● BPM, Workflow, Transformation … ● No CAL’s ● No Extra for different Client ● CPU based 16

6. What SLA’s are there for Enterprise and Labs ● Alfresco SLA ● No Alfresco SLA ● Forums

7. How do I get Fixes/Maintenance for Enterprise and Labs ● Commercial SLA ● Fixes distributed to Subscribers ● Maintenance ● No Fixes Distributed Between Releases

8. What is the Enterprise Subscription

9. What is Alfresco Network ● Customer Spaces ● Ticket Support ● Product Updates ● Knowledge Base ● Enterprise Fixes ● Heartbeat and Monitoring ● Soon: ● Proactive support ● Categorized Download Directory ● Environmental Data Platform

10. What Scalability and High- Availability Support is There ● Scalability Testing ● High-Availability Cluster Testing ● Easy Clustering ● System Monitoring ● Deployment and Provisioning Automation ● None

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Top Resources

Dramatically Lower Cost 24 ● Total Cost of Ownership analysis ● Based on publicly available pricing ● Savings of 89%of the cost of SharePoint & up to 96% of the cost of other ECM solutions by using Alfresco ● Demystify some of the complexity around current proprietary ECM pricing ● itepapers/ itepapers/

Summary ● We want t be the most Ubuiquitious ECM System ● Choice ● Stack ● SLA ● Fair Pricing ● Commercial Organizations in Production will Need Enterprise ● Otherwise No Life Insurance