Experiencethe difference STRATEGY ▪ CONSULTING ▪ SUPPORT Experience STRATEGY ▪ CONSULTING ▪ SUPPORT the difference STRATEGY ▪ CONSULTING ▪ SUPPORT Experience.

Slides:

Advertisements

Similar presentations

Premier-ESA Enabled by EXCEED. Empowered by Microsoft. One of a kind service agreement that brings you a perfect balance of services and support. Premier-ESA.

Advertisements

© eComScience Pvt. Ltd OffshoreSoftwareDevelopment eComScience Consulting perspective.

Envision – Architect – Prove Scott Mauvais Technical Director Microsoft Technology Center.

MS Office 365 Premium Support. LegaSystems’ Premium Support Services for Office 365 are designed to provide superior, ongoing support for your Office.

Introducing Competitive Sales Assistance….. Pre-Sales Technical Support – Now expanded with Competitive Sales Assistance Driving greater competitive wins.

2014 MindSpace Technologies Positive Minds, Positive People.

On Demand (AMS) Services Vijay T/October 2011 OD (AMS) Services Overview.

Signature Cloud Support Benefit Overview Microsoft Partner Network September 2014.

ProSupport Plus for PCs and Tablets

Microsoft Premier Support for Office 365 Service Introduction

Adding New Services making a difference! Lars Ahlgren Sales Lead Dynamics Services Microsoft Dynamics.

Microsoft Premier Support for Partners Capitalize on cloud potential Receive and deliver end-to-end cloud support Ease customers’ transition to the cloud.

Presentation Identifier Goes Here 1 Business Critical Services Helping you manage your IT Risk.

| Building the Effective Enterprise Enhancing Customer Collaboration With QAD’s Managed EDI Carlos García – Global EDI Services Director, QAD Ewan Friend.

1 ©2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice ©2010 Hewlett-Packard Development.

EnterpriseAlert ® Reliable, Auditable Notifications, and Mobile Response for Rapid Incident Management Best in-class Performance ISV Partner Alliance Value.

Delivering into: Retail, Manufacturing and Services Stephen PennicottGeorgina Bowis Technical Account ManagerPremier Support Manager.

Datacenter Care Presenter Name: Date:.

This is the best Power Point Template ever. It comes with over 5 styles of colors and include lots of features. Serving New England Businesses Since 1988.

In Pursuit of Excellence…. Vision To grow to be a reliable IT Infrastructure partners to our global clients / customers by offering cost effective, precise,

Office 365 from O2 & Zest4. Why O2 & Zest4? 2. End to End Partner Support 1. O2 Mobility & Services 3. Commercials 1.Zest4 f2f point sale support 2.Gold.

Lenovo Enterprise Services Enablement

About Aequitas Infotech Solid foundation, focused on customer needs Founded in 2011 Comprehensive set of services Strong multi-

Cloud Solution Provider Program

Get off on the right foot Included with SOTI JumpStart: Creation and deployment of a single package FileSync and Single lockdown configuration, enabling.

Presentation Software as a Service Applications Software-as-a-Service Partner Enablement Program Enabling ‘Software as a Service’

ARCHITECTING FOR LEADERSHIP Nitin Parab Sr. Vice President and Global Head Enterprise Applications Services March 26, 2007.

IBM OEM Storage Services Overview ENTERPRISE SERVICES.

Corporate Communications January Excellogic 2. Excellogic Services 3. Mitigate Risks for Customers 4. Why Choose Excellogic? 5. Excellogic Presence.

BUILDING STRATEGIES FOR SUCCESS, LLC “When Coaching Counts”

GREG CAPPS [ ASUG INSTALLATION MEMBER MEMBER SINCE:1998 ISRAEL OLIVKOVICH [ SAP EMPLOYEE MEMBER SINCE: 2004 GRETCHEN LINDQUIST [ ASUG INSTALLATION MEMBER.

© 2013 IBM Corporation IBM Enterprise Content Management Solutions Services and Support.

1 Welcome to the Partner Briefing Series: Preparing for FY07 Brooke Banbury, Engagement Manager, US Partner Services

Brief Over View of Technical Services at Microsoft Positions for mostly seniors who will graduate by

Neil Vickers Managed Support Group Manager Microsoft Services.

Fullscope Service Delivery Model. ASP Evolution Market adoption began with infrastructure Recent move towards applications Now focused on vertical markets.

For Financial Professional Use Only - May Not Be Given or Shown to members of the General Public ©2015 Wilke & Associates, Inc. All rights reserved. Redtail’s.

EMEA Support David Roake VP Software, Solutions and Services.

CRM Online Professional Features + -Brand management -Return on marketing investment -Knowledge management -Social care -Web chat -Unified service.

© 2015 TriZetto Corporation 2 Custom Solutions Maintenance Offering Eric Sommers.

About WatServ Founded in 2006 Registered Designations – “Microsoft Hosting Partner” “Microsoft Service Provider” - SPLA One of the largest dedicated Microsoft.

Name of Presenter Title of Presenter

Barracuda Subscription and Support Upsell Opportunities

Fourth Dimension Technologies

Support for Dell EMC Hybrid Cloud Platforms

Office 365 Security Assessment Workshop

Speaker’s Name, SAP Month 00, 2017

Azure Infrastructure for SAP®

Call Outlook Support Phone Number

Corporate Overview.

Garmin Golf Course Maps Support Service Call for

Organisation Model Assistant Director: IT & Digital

Healthcare Cloud Security Stack for Microsoft Azure

DevOps Acceleration Engine

Microsoft Services Premier Support for Developers

Healthcare Cloud Security Stack for Microsoft Azure

DevOps Acceleration Engine

Healthcare Cloud Security Stack for Microsoft Azure

Healthcare Cloud Security Stack for Microsoft Azure

Dynatrace Synthetic Scripting Packages

4/16/2019 5:07 PM © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN.

MAZARS’ CONSULTING PRACTICE Helping your Business Venture Further

MAZARS’ CONSULTING PRACTICE

MAZARS’ CONSULTING PRACTICE Helping your Business Venture Further

Security Assessments Offered

Healthcare Cloud Security Stack for Microsoft Azure

Healthcare Cloud Security Stack for Microsoft Azure

Plan and design the solution

Software Support Services for System Z IBM Global Services Proactive Support for IBM Z enhancement, 2019 TSS US Susan Barrett, SWS Business Manager Jocelyn.

Presentation transcript:

Experiencethe difference STRATEGY ▪ CONSULTING ▪ SUPPORT Experience STRATEGY ▪ CONSULTING ▪ SUPPORT the difference STRATEGY ▪ CONSULTING ▪ SUPPORT Experience Nicholas Corrigan UK Premier Director

STRATEGY ▪ CONSULTING ▪ SUPPORT The Evolution of Premier Incidents Management “Premier Support” Brand Launched Break-fix Business Value Outcomes Service Delivery Management Operations Consulting Premier Mission Critical Developer Support Remediation Field Engineering Proactive TODAY INCIDENTS FIXED PRICE / SLA / HOURS HOURS $100M $2B

STRATEGY ▪ CONSULTING ▪ SUPPORT Fixed Standard Ultimate Custom Enhancements Options Dedicated Support Engineer Partner Special programs help partners build business Third-tier Support Developer Support Solution Support Monthly Hotfix Report Custom Support Operations Consulting The Configuration of the Premier Service

STRATEGY ▪ CONSULTING ▪ SUPPORT Fixed Standard Ultimate Custom Enhancements Options Dedicated Support Engineer Partner Special programs help partners build business Third-tier Support Developer Support Solution Support Monthly Hotfix Report Custom Support Operations Consulting The Configuration of the Premier Service

STRATEGY ▪ CONSULTING ▪ SUPPORT Customised Premier

STRATEGY ▪ CONSULTING ▪ SUPPORT Customised Premier Support

STRATEGY ▪ CONSULTING ▪ SUPPORT Customised Premier Support

STRATEGY ▪ CONSULTING ▪ SUPPORT Customised Premier Support Technical Account Manager Break/Fix Engineering Operations Consulting Dedicated Engineering Developer Support Proactive Offerings Enterprise Architecture Microsoft Consulting Services Solution Support and Mission Critical

STRATEGY ▪ CONSULTING ▪ SUPPORT Premier Technical Account Manager Engagement Maturity

STRATEGY ▪ CONSULTING ▪ SUPPORT Azure Hosted Workshops

STRATEGY ▪ CONSULTING ▪ SUPPORT Premier Mission Critical

STRATEGY ▪ CONSULTING ▪ SUPPORT Premier Mission Critical: Solution Based Support “The combination of a Solution Engineer who knows the environment, a hotfix list, and architectural reviews helps protect us from critical situations like those that we have previously experienced.” “We love that the Solution Engineer knows the environment and gets in contact with the escalation engineers and product teams during the escalation process.”

STRATEGY ▪ CONSULTING ▪ SUPPORT Premier Mission Critical Contract Review

STRATEGY ▪ CONSULTING ▪ SUPPORT Third Tier Support

STRATEGY ▪ CONSULTING ▪ SUPPORT Comparison

STRATEGY ▪ CONSULTING ▪ SUPPORT Third Tier Support Expedite problem resolution for complex issues by giving access to a Microsoft third-tier Support Engineer. Direct access via call routing to a Microsoft third-tier Support Engineer who has in-depth expertise in the specific Microsoft technology that you are having issues with. Receive the deepest insight available into the Microsoft products and technologies.

STRATEGY ▪ CONSULTING ▪ SUPPORT Experiencethe difference STRATEGY ▪ CONSULTING ▪ SUPPORT Experiencethe difference Nicholas Corrigan UK Premier Director