ME 414W/415W Effective Teams Effective Teams

ME 414W/415W Effective Teams A team is a group of individuals who share mutual respect and are actively pursuing a common goal.

ME 414W/415W Effective Teams Team u Individuals u Respect u Pursue u Common goal

ME 414W/415W Effective Teams Individual Temperaments u Myers-Briggs u Keirsey – v Artisan v Guardian v Rational v Idealist

ME 414W/415W Effective Teams Effective Teams Need Individuals u A mixture of individual temperaments u A mixture of technical skills u Individual preparation is essential u Individual follow-up is essential u Individual buy-in is essential

ME 414W/415W Effective Teams Then Why Use Teams? u The overall performance of a real team is significantly better than the sum of individual contributions (e.g. Desert Survival) u Teams are vital for –Effective meetings –Strategic planning –Implementing innovation –Continuous improvement projects

ME 414W/415W Effective Teams Team Building u Forming –Acquainted, anxiety, accepted, challenge limits u Storming –Defensive, challenge leader, negativism, play it safe or get involved ? u Norming –Share, bonding, risk taking, trust, challenge each other, understanding u Performing –Full trust, free expression, mutual innovation, challenge the group, RESPECT

ME 414W/415W Effective Teams Team Code of Conduct u Ingersoll-Rand – u ME 415 student group –

ME 414W/415W Effective Teams Team Code of Cooperation u Boeing –EVERY member is responsible for the team’s success –Attend all sessions and be on time –Listen to and show respect for the contributions of ther members –Criticize ideas, not persons –Resolve conflict constructively –Everyone participates – no one dominates –Be succinct, avoid long anecdotes and examples –No rank – everyone is equal –HAVE FUN

ME 414W/415W Effective Teams Team Meetings – Goals u Advance preparation –Agenda of tasks, handouts, facilities u Tasks –Document decisions –Record action items –Inform people who will be impacted –Plan validation of completion u Tabled tasks –Schedule future action u Track team history – Assigned versus completed versus tabled

ME 414W/415W Effective Teams Team Roles u Team Leader u Time Keeper u Recorder u Gatekeeper u Facilitator u 15/team_roles.doc 15/team_roles.doc

ME 414W/415W Effective Teams Team Leader u Leads team through problem solving process u Prepares in advance for each team meeting u Provides structure and guidance to allow maximum participation u Influences team decisions equally with team members

ME 414W/415W Effective Teams Time Keeper u Assures that the team stays on its time budget for various tasks during the meeting

ME 414W/415W Effective Teams Recorder u Writes down all ideas and material generated during the meeting u Generates action items and circle/dot chart u Sends documentation after the meeting

ME 414W/415W Effective Teams Effective Meetings – Circle/Dot Chart Action ItemDueDoneMoeLarryCurlyShemp A B C D E

ME 414W/415W Effective Teams Gatekeeper u Assures that all members are participating

ME 414W/415W Effective Teams Facilitator u Suggests alternative methods and procedures u Assures understanding of the team process u Remains neutral u Monitors the process rather than the task

ME 414W/415W Effective Teams Good Agenda u Prioritized with important tasks first u Distributed well in advance of meeting u Reviewed at beginning of meeting u Includes tabled tasks from prior meeting u Identifies responsibility for particular tasks u Provides time estimate for each task u Developed at the end of the prior meeting

ME 414W/415W Effective Teams Pitfalls to Avoid u Late arrival, no-shows u Poor advance preparation –Team leader, individuals u Process –Active involvement by only 1 or 2 people resulting in lack of confidence and commitment by the others u Tasks –Failure to recognize ownership of action items –Failure to track completion of action items u Tracking –Poor history of assigned / completed / tabled

ME 414W/415W Effective Teams Anticipating Problems u Stong FACILITATOR u Make team members aware of behaviors that detract from team effectiveness –late, eating, cell phone, secondary activity u Develop strategies for addressing potential teaming problems u Team checkup –

ME 414W/415W Effective Teams Effective Teams – Summary u Advance preparation u Individuals are important to a good team –Conflict can be constructive u Strong FACILITATOR u Respect