International Outcomes Assessment Dr. Barbara Wheeling Montana State University Billings Coordinator for Institutional Assessment College of Business Director.

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Presentation transcript:

International Outcomes Assessment Dr. Barbara Wheeling Montana State University Billings Coordinator for Institutional Assessment College of Business Director of Accreditation and Assessment October 1, 2010

Outline Montana State University Billings2  International Learning Objectives: Examples  Primary Concepts of Assessment  Developing Learning Objectives  The Process  Key Questions for Writing Learning Objectives  Assessment Tasks  Closing the Loop

International Learning Objectives Example from MSU Billings: Montana State University Billings3  We want our students to be able to  1. Identify global issues and explain their implications.  2. Specify appropriate factors for consideration when assessing international markets and operations.  3. Recognize significance of cultural differences on business practice.

International Learning Objectives Example from Merrimack College: Montana State University Billings4  Demonstrate the ability to function effectively in an international environment.  Demonstrate the ability to apply international perspectives to local business decisions.

International Learning Objectives Additional Examples Montana State University Billings5  Identify differences in domestic and global business practices.  Explain the effects of exchange rates on transactions, weights and measures.  Identify a foreign market for a product or service.  Create a foreign market entry plan.  Demonstrate knowledge of global legal framework and trade regulations.  Distinguish between appropriate and inappropriate behavior in different cultural contexts.

International Learning Objectives Examples from Adelphi University Montana State University Billings6  Our students should be able to identify global and multicultural issues and explain their implications.  Our students should be able to make recommendations based on global and multicultural issues.

Primary Concepts of Assessment Montana State University Billings7  The learning objectives should clearly state what the learner should be able to do.  The assessment should measure if they can, in fact, do that.

Developing International Learning Objectives Montana State University Billings8  Look for indicators of a global perspective:  Knowledge about importing/exporting, trading partners and policies.  Analysis of foreign country’s business environment and proposing strategies that fit with local laws.  Identification of ethical issues.  Identification of problems in a cross-cultural business situation and recommendation of solutions.

The Process Montana State University Billings9  Step 1: What should students be able to do?  These are the objectives.  Step 2: What indicates students have met the objective?  These are assessment tasks.  Step 3: What does good performance on the task look like?  These are the criteria to assess.

Montana State University Billings10  Step 4: How well did the students perform?  Use a rubric with the criteria or  Compile a score for each objective  Step 5: How well should most students perform?  The minimum level at which you would want students to perform is a benchmark.  Step 6: What do students need to improve upon?  Information from the rubric will provide feedback and ideas for improving instruction.

Key Questions for Writing Learning Objectives Montana State University Billings11  1. Is it specific?  An objective is written too broadly if  It cannot be reasonably assessed with just one or two assessments  It covers several different elements of the subject matter from a course or semester

Montana State University Billings12  2. Is it observable and measurable?  Examples, not measurable:  “Students will understand how to divide two-digit numbers.”  “Students will develop an appreciation of cultural diversity in the workplace.”  Example, measurable:  “Students will correctly divide two-digit numbers.”  “Students will summarize in writing their feelings about cultural diversity in the workplace.”

Montana State University Billings13  Avoid phrases such as,  “have an understanding”, “have an appreciation for”, “be knowledgeable about”  Be careful of modifiers such as,  “will effectively”, “can accurately”, “should completely”  These can make measurement impossible

Montana State University Billings14  3. Is it actually a teaching outcome?  Avoid phrases such as:  “will be taught”, “will learn how to”, “will be evaluated on”  4. Does the objective include action verbs?  Overt behavior that can be observed and measured  Examples: compile, create, plan, revise, analyze, design, select, utilize, apply, prepare, use, compute, discuss, explain, predict, assess, compare, rate, critique.

Assessment Tasks Montana State University Billings15  Case study  Video assignment  Research paper International experience learning journal Knowledge test

Closing the Loop Montana State University Billings16  International course  Course in each discipline  Globalization across the curriculum  Virtual syllabus  Experiential exercises  Example: role playing in a cultural context  Study abroad

Q & A Montana State University Billings17