Interview and Interrogation Annette LeBlanc St. Martin Sheriff’s Office.

Slides:



Advertisements
Similar presentations
Qualities of a good facilitator
Advertisements

Reaching for Excellence, Trina Pulliam and Judy Garmaise
Lesson 7: Communication Styles
Lesson 7: Communication Styles
Business Communication
1 Book Cover Here Copyright © 2014, Elsevier Inc. All Rights Reserved Chapter 6 INTERVIEWS Obtaining Information from Witnesses (Acquiring information.
De-escalation Techniques
Chapter 1 Distinctions between interviews And interrogations.
Presenting your message Ch. 12
Effective Communication
Interview Methodology Loyola University of Maryland Graduate Accounting Certificate Program GB767 Professional Communications.
Managing Issues Seek to Understand (communications) Process of sending and receiving messages.
J. Randall McNeill Deputy Director Alabama Securities Commission.
HOW TO TELL IF SOMEONE IS LYING. Attempts to detect lies Lie detector based on theory, liars are nervous pulse rate, blood pressure, respiration, and.
1 Copyright © 2011, 2007, 2003, 1999 by Saunders, an imprint of Elsevier Inc. All rights reserved. Interpersonal Skills, Human Behavior & Non-Verbal Communication.
Managing Vulnerable Victims National Institute of Corrections/American University, Washington College of Law July 7-12, 2002.
Interviewing and Interrogation
Body Language.
Welcome to retail training
Presentation skills. Giving Effective Presentations Presentations should influence people. Presentations should be prepared very well. Effective presentations.
Prof. Myrna Monllor English 112
Verbal & Non-Verbal Communication Active & Passive Listening
Nonverbal Communication
COMMUNICATION SKILLS.
Nonverbal Communication
“Any means by which you share a message”
Nonverbal Communication
Behavioral Interviewing Techniques
Mode of Communication. Communication is generally carried out in two different modes: 1-verbal communication: uses the spoken or written words. 2-nonverbal.
Focus groups ScWk 242 – Session 4 Slides.
NON-VERBAL COMMUNICATION
Interview Speech Discussion Speeches Begin Next Monday!
Communicating In Groups. Introduction I need four volunteers. (Five minute discussion) Did you notice anything unusual about each students behavior? Happiness.
Interviewing Techniques 2010 NASAA Investment Adviser Training Dallas, TX ________________________________________ Presented by: Darren Kearns CFP®
ES2002 Business Communication Oral Presentations.
 Make a list of different ways people communicate.
Communicating with Others
Public Speaking Nonverbal Communication. Vocabulary  Nonverbal Message- Facial expressions or body language used to convey messages  Body language-
Note Taking Crim. B50 Bakersfield College. Note Taking Notes are brief notations which document specific events and circumstances. It is critical that.
Body Language Top Ten Tips! Eye Contact  Maintaining good eye contact shows respect and interest  Keep eye contact around 60-70% of the time.  Especially.
INTERVIEW & INTERROGATION.  Interview – used to gather info & determine the truth  General questions – no Miranda warning; establishing a rapport w/
Communication Additional Notes. Communication Achievements 7% of all communication is accomplished Verbally. 55% of all communication is achieved through.
Factors when giving media interviews & communicating with significant others P4 & P5.
Mosby items and derived items © 2011, 2006 by Mosby, Inc., an affiliate of Elsevier Inc.
CHAPTER 19 Communication Skills.
Non-Verbal Communication, part 3 Practical Use of Nonverbal Communication.
Body Language, Interview Skills, Business Etiquettes
Communication. Communication Is the act of getting a message from point A to point B; to from point A to point B; to convey thoughts, information, convey.
© 2007 Pearson Education, Inc. Upper Saddle River, NJ Smart Talk: Contemporary Interviewing and Interrogation By Denise Kindschi Gosselin 1-1 Interviewing.
MS. SUHA JAWABREH LECTURE # 4 Oral Communication.
Nonverbal communication
Communicating with Others
A formal type of communication or event with a definite goal in mind.
Non-verbal communication. Key points - delivery  Be aware of word and sentence stress and effect on meaning.  Practice stress timing in your preparation.
COMMUNICATING EFFECTIVELY Chapter 4. Communication to me is,………
Interview & Interrogation. Definitions INTERVIEW: To question or converse with victims, witnesses, complainants and informants in order to obtain information.
2.01 Communication Why is it important at the work place?
Interviewing and Interrogation. Lesson Overview: How are crimes solved?  When someone makes the decision to talk to the police  Influenced by the communication.
Styles of Communication. Every time we speak, we choose and use one of three basic communication styles: Assertive Aggressive Passive.
Interpersonal Communication NON-VERBAL COMMUNICATION by Jay Barrett What do you know about me through my non- verbal communication in class?
 any connection between humans  To transfer an idea, message or feeling  To let others know who we are, what we are experiencing, and the significance.
Welcome to Unit 8 The Interview. Unit 7 Review We learned about all kinds of corruption, and how it relates to fraud. Specifically, we learned about Bribery,
Krista Cohen Maura Herman Lauren Thomas.  Body Language ◦ a form of mental and physical ability of human non-verbal communication which consists of body.
Interview and Interrogation. Copyright © Texas Education Agency All rights reserved. Images and other multimedia content used with permission. Legal.
Hospitality Basic Attitude
Witness interviews.
Body Language, Interview Skills, Business Etiquettes
Interviewing and Interrogation
MODULE 1 The Basics of Communication
Nonverbal Communication
Presentation transcript:

Interview and Interrogation Annette LeBlanc St. Martin Sheriff’s Office

Definitions: Interview –Non-Accusatory meeting in which information is obtained –Purpose: to gather information –Subjects: witnesses, victims Interrogation –Formal solicitation of information –Purpose: obtain the information you believe this person has –Subject: suspect

Introduction Body Conclusion The Interview:

Structure of the interview Preparation: Facts and Location Introduction Rapport: often extension of the introduction Questions: open ended vs. closed Verification: Ensures mutual understanding Catch-all Questions (Positive: What have I forgotten to ask (Aggressive: What have you not told me Departure: Leave open possibility for re-contact Critique : Only way to learn

Factors to consider: Timing: Interview / Interrogation Location: Interview / Interrogation

Communication is both verbal and non-verbal. Are the words and actions giving the same signal?

Verbal Clues Pitch Volume Rate Actual words and phrases Always get a base to gauge by

Five Stress Response States: Anger Depression Bargaining Denial Acceptance/acknowledgement

Verbal Anger: –Focused: Most easily recognizable Interviewer/Department Victim Witness –Covert: More subtle Facts of the case will be attacked Intimidation (I have a degree in accounting) Make and issue out of an non-issue or minor details

Verbal Depression: –Anger and depression are closely related. One is focused outward, depression is anger focused inward. –Look for body language: closely resembles body language of confession: Body is slumped, drooping shoulders, chin in the chest, crying …

Verbal Bargaining: –Complaining for sympathy –Gray Statements

Verbal Denial: 90% of the subject’s deceptive behavior will present itself to the investigative interviewer in the form of denial. If anger, depression and bargaining fail- turn to denial. –Memory Lapses –Modifiers/Qualifier –Guilt Phrases –Vocabulary Shifting –Specific Denials –Denial Flag expressions

Verbal Acceptance - Buy out statements - Fantasy-reality statements - Punishment statements

Body Language Posture: –Leaning forward –Sitting Sideways Facial expression: –Expression of fear –Anger –Acknowledgement Gestures: –Head movement –Hand activity Eye movements: –Different for different cultures: what you’re looking for is a break in the “normal” baseline.

Review: Verbal signs: Truthful person - makes general sweeping denials, offers unqualified direct spontaneous answers - exhibits a reasonable memory - responds to questions rationally and in a distinct and clear tone Non verbal signs: Truthful person - sits upright but not rigid - positions himself in front of the questioner and leans toward him/her when making a point - appears relaxed and casual

Review: Verbal signs: Deceptive Person: - Offers very specific denials - gives delayed, evasive or vague answers - exhibits an unusually poor, selective or remarkable memory -Qualifies answers or uses religion or oaths to support their statements - Speaks in an irrational, mumbled or subdued manner using fragmented statements

Review: Nonverbal Sings: Deceptive Person - Slouched or leans backward (away from interviewer) - very rigid and stiff -Pulls their elbows in close to the body, arms folded and locked in front of them -Exhibits rapid and erratic posture changes

The Interviewer A successful Interviewer has the ability to obtain information from all subjects, analyze the information and record it accurately.

The interviewee should be allowed to tell his own story in his own words without Interruption. Experience has shown that in this narrative, the interviewee tells all that he or she knows in words of their own choosing. They are more inclined to furnish more accurate information than if they merely furnish answers to specific questions.

Advantages It gives the interviewee the opportunity to talk freely It places a certain amount of pressure on them to keep talking Their thinking is self-directed It aids their memory-more things come to mind It makes it easier for them to recall and relate events in the order in which they occurred It makes it easier to extract the important parts of the story It furnishes “ammunition” for direct questioning

THANKS AND HAVE A GREAT DAY