Nature of Conflict Conflict inevitable in relationships Management of conflict key Potential for growth or relationship crisis If not resolved…continues.

Slides:



Advertisements
Similar presentations
Chapter 2 Relationships
Advertisements

Chapter 13 Conflict & Negotiation
Communication:  extremely important. Most problems involve communication failure Patterns of Interaction:  constructive vs. destructive  constructive.
Marital Conflict (Interpersonal Conflict) Alienating and Bonding Fight Tactics.
Eastern Region Presentation
Conversations with Families, Coworkers, and Employees March 30, :30-8:30.
MODULE 23 CONFLICT AND NEGOTIATION
Chapter 13 Conflict and Negotiation
Let’s Talk ANGER MANAGEMENT. 2 Anger management does not involve getting rid of all anger, but using anger to enhance your life. We can look at the purposes.
Healthful Friendships
Discuss the role of communication in maintaining relationships
Conflict Management.
Predicting and Avoiding Conflict & Nonviolent Conflict Resolution.
Strategies for Arguing Constructively Do’s and Don’ts for effective arguing.
Conflict And Its Management.
SEPA Session 4: Ways To Improve Communication With Our Partners
Family Business Tensions as They Affect Business Viability Sharon M. Danes, Professor University of Minnesota Department of Family Social Science.
How to Help Your Child Cope With… Presented by: Dawn R. Coryat.
Negotiation Skills Elliot Hayes
Strengthening Your Relationship. 1. Strengthen the friendship 2. Learn to handle conflict 3. Support each other’s dreams and have a vision Building a.
Connections to Independence
The 7 Stages of Marriage Presented by Rita DeMaria, Ph.D. Council for Relationships July 9, 2009 Session 210 Smart Marriages Happy Families Orlando, Florida.
CONFLICT RESOLUTION Commissioner’s Conference 2011.
Conflict Resolution.
Effective Communication Deacon Jerry Clark. The Covenant …Marriage in Christ The Unifying Power of Communication Unity in Marriage Pray WITH one another.
Bethami A. Dobkin Roger C. Pace Communication in a Changing World, 2006 Edition McGraw-Hill © 2006 The McGraw-Hill Companies, Inc. All rights reserved.
COPING WITH CONFLICT When Relational Partners Disagree Chapter 14.
Customer Service: A Practical Approach, 5th ed. By Elaine K. Harris
Presented by: Sujata Karki Sita Maharjan.  Conflict is abnormal  All conflict is harmful and must be avoided  Conflict is the result of personal pathology.
Part I begins: Components of Conflict Chapter 1: Perspectives on Conflict.
What are life skills? These are abilities for adaptive and positive behaviour that enable individuals to effectively deal effectively with the demands.
Chapter Outline Developing a Smooth Flow of Communication
4 Basic Qualities of a Healthy Relationship
Conflict Resolution BCMS Conflict Opposition a clash of opposing ideas disagreement fight or battle contention, hostility.
The 7 Stages of Marriage Presented by Rita DeMaria, Ph.D. Council for Relationships July 3, 2008 Smart Marriages Happy Families San Francisco, CA.
Communication Skills Personal Commitment Programs or Services Interaction Processes Context.
Role Expectations in Marriage. What happens after the wedding? According to sociologists:According to sociologists: 1.couples must negotiate the relationship.
Dating and Marriage Teen Living. Starting Out Improve your interpersonal skills Making conversation Understand yourself Discover characteristics you want.
CONFLICT in Relationships. Conflict Misconceptions Conflict is BAD If two people are in a fight, their relationship is a bad one Conflict damages relationships.
Lecturer: Gareth Jones Class 18: Teams.  Teams ◦ What are teams? ◦ Types of teams ◦ Conflict resolution ◦ Team strategies 27/10/2015Business Communication.
How do I handle conflict?. Many problems occur in relationships because of POOR COMMUNICATION: Message is not sent clearly Message is misinterpreted Message.
CONFLICT.
Conflict Management for tdfgdfhe Public Health Professional Instructor Name.
Outline Causes and effects of conflict Personality types
Chapter 6, 8, 9 Communication Peer Pressure Conflict.
Developing Communication Skills
Activity 2: What Makes Couples Tick?. Overview In this activity you will learn about the factors influencing the decisions and behaviours in intimate.
Working and Writing in Teams Module Eighteen Copyright © 2014 by The McGraw-Hill Companies, Inc. All rights reserved. McGraw-Hill/Irwin.
Goal 3: Apply strategies to enhance personal relationships through elimination of stress factors.
Conflict resolution skills How good am I at this?.
Group Roles Small Group Communication. Task Roles The group's task is the job to be done. People who are concerned with the task tend to: 1. make suggestions.
1 Relationships and Communication. 2 The Myth of ‘The Perfect Relationship’ Soul mates; ‘The One’ Nobody can meet ALL of your needs Every relationship.
Chapter 10 Communicating in Close Relationships. Understanding Close Relationships Role relationships – partners are interdependent while accomplishing.
Communication Skills. Skills that help a person share feelings, thoughts, and information with others.
© 2012 by Robert W. Lucas Chapter 6: Customer Service and Behavior.
©  Conflict occurs when two or more people or organizations disagree because their needs, wants, goals, or values are different. 
Conflict Management RAJKUMAR MANDA Dy.Mgr (Mining)-HRD RAJKUMAR MANDA14/25/2011.
Marriage (Negotiating Roles and Conflict Resolution)
CONFLICT RESOLUTION. THINK. PAIR. SHARE. What are some positive ways to solve a conflict? What conflicts have you had in the past? What are some negative.
FRIENDS. What is a Friend?  A friend is someone you like and who likes you.  A friend is someone you can talk to.  A friend is a person who shares.
St. Michael CHS TFJ4C - Hospitality
Conflict Resolution.
Chapter 8 Sexuality and Intimate Relationships
Customer Service: A Practical Approach, 5th ed. By Elaine K. Harris
Predicting and Avoiding Conflict & Nonviolent Conflict Resolution
Customer Service: A Practical Approach, 5th ed. By Elaine K. Harris
Conflict And Its Management.
Power/Managing Conflict
Conflict Resolution.
Unit 3: Dimensions of Interpersonal Relationships
Presentation transcript:

Nature of Conflict Conflict inevitable in relationships Management of conflict key Potential for growth or relationship crisis If not resolved…continues to grow

Conflict Hierarchy Continuum from daily hassles to crises Lowest end: ◦ Low levels of tension ◦ Little pressure for decisions Upper end: ◦ Increasing levels of tension ◦ Pressure for decisions

Conflict Process Decision Making Phase Problem Solving Phase Crisis Resolution Phase

Hierarchy of Conflict

Anger and Conflict Taboos found against the expression of anger and conflict Sociological Explanation ◦ Anger viewed as an indicator of relationship problems ◦ Socialized not to show anger Psychological Explanation ◦ Relationship insecurity

Sources of Couple Conflict Finances Family Issues Communication Styles Household Tasks Personal Tastes

“Fighting Fairly” Negotiate from adult position Avoid ultimatums If one loses, both lose Say what you really mean Own your feelings Avoid accusations and attacks State wishes clearly Check your perceptions Never use sex to settle disagreements Repeat the message you think you received Refuse to fight dirty Resist silent treatment Focus on issue Call time out Use humor Seek closure Crosby, 1991

Constructive and Destructive Approaches Constructive ◦ Focus on present rather than past issues ◦ Share both positive and negative feelings ◦ Accept mutual blame ◦ Search for similarities Destructive ◦ Brings up old issues ◦ Express only negative feelings ◦ Focus on people versus issues ◦ Emphasize differences Constructive approaches Lead to Growth and Intimacy