By Waqar Hussaian International Islamic university Islamabad

SQA Audits & Reviews

Purpose the purpose of this process is a systematic and independent examination of various activities intended to ensure compliance with the processes defined in the organization.

 Entry Criteria Audit is scheduled in the SQA Plan and follows one of the following plans Standard Audit Plan is to have an audit for a large project quarterly, for smaller projects monthly and for maintenance projects quarterly. If the SQA Plan shows that it will be event driven then that event has been triggered  Inputs Audit Checklist Process Guides

SQA Audits  Audits are scheduled.  An area to focus on in the audit is selected  Auditors are selected from amongst the SQA team  An Audit Plan is prepared  The Audit Plan is reviewed by the auditors  An Audit Reminder is sent to the Project Manager a day before the audit begins  Defined processes are checked whether they are being followed or not.  results of the interviews and evidence of artifacts of the process in the project are reviewed.  An Audit Report is prepared by the auditors.  Audit Report is distributed amongst the Project Manager and other affected groups

 Typical Audit Flow 2 Audit Performance 1 Audit Planning 4 Audit Follow-up 3 Audit Reporting Courtesy: PIQC-IQA Training Presentation

SQA Audits  Exit Criteria ◦ The Audit Report, including any noncompliance issues (NCR), is sent to the SQA Manager.  Outputs ◦ Audit report ◦ Noncompliance Issues (If any) ◦ Corrective Actions (if any) ◦ Quality Trends

SQA Reviews

Purpose The purpose of this process is to verify the compliance of work-products with the established standards.

 Entry Criteria Planning process is implemented The review has been scheduled in the review plan and the review document has reached the level of completion required to conduct this review  Inputs Review Documents SQA Plan (will include one or more of the following plans as per project requirements)  Audit Plan  Review Plan  Training Plan SDP (Software Development Plan) SCM Plan PEMC Plan Design Code Test Plan Software related work products e.g. RS, FS, Plans etc. Test Cases User Documentation

SQA Reviews  Exit Criteria ◦ Review is completed according to a Plan and Review report is published along with a valid status for the item reviewed.  Outputs ◦ Review Report ◦ Updated RSSR ◦ NCR (if any) ◦ Corrective Action (if any) ◦ Checklist (filled)

Issue Resolution

Purpose The purpose of Issue Resolution process is to resolve or escalate unresolved non- conformances/deviations. These non- conformances/deviations are identified and confronted while performing the SQA activities.

 Entry Criteria A noncompliance issue is raised, after the conduction of a process audit or technical review.  Inputs Audit Report Review Report

Issue Resolution  Exit Criteria ◦ An NCR is declared “closed”, by the QA team and its results recorded and ed to the senior management.  Outputs ◦ NCR Log Updated with corrective action ◦ Audit Report

The Quality Assurance Library System (QALS) stores audit schedules, checklists and questionnaires used during audits, audit reports, SQAP and Review Reports. It also stores the Noncompliance Reports (NCRs),