Amy Paulus Head, Access Services University of Iowa Main Library Midwest Interlibrary Loan Conference 2014

 What is UBorrow?  What was the planning process?  How does it work for our users?  How does it work for ILL staff?  Is UBorrow worthwhile?  Questions?

 Committee on Institutional Cooperation  Big 10 schools plus University of Chicago, University of Maryland, and Rutgers.

 Public interface using Relais D2D software.  Z39.50 to retrieve availability from circulation software (availability determined by sub- library/collection as well as circulation information)  Staff interface using ILLiad.

 Lending  No cost  Tiering of collections  Tier 1 for those collections from which we can typically retrieve & ship material within a day.  Tier 2 for those collections for which it typically takes 2 days to retrieve & ship materials.  Tier 3 should be used for collections that typically take longer than 2 days to retrieve & ship materials.  Center for Research Libraries included  Borrowing  Chicago, Maryland, Michigan, Michigan State, Minnesota, Nebraska, Northwestern, Penn State, Purdue, Rutgers, Wisconsin, and Iowa.  Database that can be searched for books.

 CIC VEL  Agreed a direct consortial system was needed (i.e. financial support!)!  2009 began investigating products  2010 choose Relais  Had to agree on policies!  No recalls (unless unique or for course reserve).  12 week loan period with 4 week renewal.  Ship via UPS or FedEx so arrival within a week  pilot libraries (UI, Chicago, Penn State, Michigan, Michigan State, Northwestern)  2012 UI went live!  Mass to graduate students  Message in Smart Search  Separate item under Services on web

 Requested/Managed through ILLiad  Receive notification s  Request renewals

 UBorrow borrowing requests  Book arrives and is made ready for user!

 UBorrow borrowing ILL requests

 UBorrow borrowing via an ILLiad add-on

 UBorrow lending requests  Request arrives with call number and location information and routed to the awaiting in stacks queue

 UBorrow lending requests  Requests for branch/annex locations, still arrive with call number and location information but routed to another queue.

Average Time in Days from Request to Receipt (Req-Rec) by Month Borrowing Library July, 2013August, 2013September, 2013October, 2013November, 2013December, 2013January, 2014February, 2014March, 2014 Total Count Total Req- Rec CountReq-RecCountReq-RecCountReq-RecCountReq-RecCountReq-RecCountReq-RecCountReq-RecCountReq-RecCountReq-Rec Chicago , , , ,68461, , , Illinois Indiana Iowa , Maryland , Michigan , , , , , , Michigan State , Minnesota , Nebraska , Northwestern , , , , , , , Ohio State Penn State , Purdue , Rutgers Wisconsin ,9615 Grand Total3, , , , , , , , , ,6746.3

 The Rethinking Resource Sharing Initiative 2012 Innovation Award Recognizes The Committee on Institutional Cooperation (CIC) for UBorrow!  Load-levelling Michiga n State Northw estern Penn State UChic ago UIo wa UMic higan India na Ohio State Pur due UMinn esota UWisc onsin UNeb raska UIllin oisCRL

 Turnaround Time  Adding all as borrowers  API  Tying together those with multiple instances (Penn State, Chicago)  Local instruction (i.e. those that should have used it!)

 CIC Center for Library Initiatives:  CIC UBorrow:  Relais International:  UBorrow libguide:

Thank you!