E T IME ® J AVA P OP - UPS eTime® Java Pop-ups If the following pop-up is received when logging into eTime® as either Practitioner or Manager:
JAVA V ERSIONS Q UALIFIED BY ADP JAVA Versions Qualified by ADP Java Versions Supported by eTime®
ADP R ECOMMENDATIONS ADP Recommended JAVA Versions Internet Explorer 8 Java 6 Update 6 6 Update 13 6 Update 17 6 Update 23 6 Update (any single version in the range, not all) Remove any other Java versions These versions are compatible with each other and form a “bridge” from the oldest version to the newest.
I DENTIFY I NSTALLED J AVA V ERSIONS Identify Installed Java Versions Start Control Panel Java Java Tab Click View under Java Runtime Environment
U NINSTALL J AVA Uninstall Java Start Control Panel Add / Remove Programs Select unwanted Java versions and click Remove
U NINSTALL J AVA Uninstall Java **Editing the Registry directly can be dangerous. Registry edits should only be done by your IT department as editing incorrectly can leave your computer inoperable.** Start Run Type regedit Click OK Navigate to: HKLM\Software\JavaSoft\Java Runtime Environment Right-click and delete entries for any versions listed that you previously uninstalled
U NINSTALL J AVA Uninstall Java
C LEAR IE T EMPORARY F ILES AND J AVA C ACHE Clear IE Temporary Files and Java Cache After removing or changing Java settings, it is a good idea to clear Temporary Files from Internet Explorer and clear the Java Cache Clear Temporary Files From Internet Explorer Open Internet Explorer Tools Internet Options General Tab Click Delete under the Browsing History Section Click Delete Files under Temporary Internet Files
C LEAR IE T EMPORARY F ILES AND J AVA C ACHE Clear IE Temporary Files and Java Cache Start Control Panel Java General Tab Click Settings under Temporary Internet Files Click Delete Files
D ISABLE IE J AVA P REFERENCE O PTION Disable IE Java Preference Option Disable Java Version setting within Internet Explorer Advanced tab Internet Explorer Tools Internet Options Advanced Uncheck “Use Java XXX for applet” Click Apply Close all instances of IE
D ISABLE J AVA A UTOMATIC U PDATES Disable Java Automatic Updates Disable Java automatic updates in Java Console Start Control Panel Java Update Tab Disable Update Option Click OK
D ISABLE J AVA N EXT G ENERATION O PTION Disable Java “Next Generation” Option Disable “Next Generation” setting in Java Console Java Console Advanced Tab Disable “Next-generation” Setting
O PTIONAL R ESOLUTION Optional Resolution This resolution is not supported by ADP nor the SSC, but has been found to work in test environments. Please to not implement these changes without having your IT department test within your environment first. Test environment: Windows 7 32-bit Internet Explorer 8 Resolution: Remove all versions of Java from the computer (clear Java cache and make sure all traces are removed from registry) Install only Java 6 Update 31 Update 31 has not yet been approved by ADP.